Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)
Home > Science, Technology & Agriculture > Electronics and communications engineering > Communications engineering / telecommunications > Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)
Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)

|
     0     
5
4
3
2
1




Out of Stock


Notify me when this book is in stock
About the Book

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Foundation learning for CIPT1 exam 642-446   Dennis Hartmann, CCIE® No. 15651   Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides the knowledge necessary to install, configure, and deploy a Cisco Unified Communications solution based on Cisco Unified Communications Manager, the call routing and signaling component of the Cisco Unified Communications solution. By reading this book, you will gain an understanding of deploying a Cisco Unified Communications Manager to support single site, centralized, distributed, and hybrid call processing models.   This book focuses on Cisco Unified Communications Manager Release 6.x. You will learn how to install and configure Cisco Unified Communications Manager, power over Ethernet switches, and gateways using MGCP. You will also learn how to build a scalable dial plan for on-net and off-net calls. The dial plan chapters of the book cover call routing, call coverage, digit manipulation, class of service, and call coverage components. This book will teach you how to implement media resources, LDAP directory integration, and various endpoints including Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP). Cisco Unified Video Advantag endpoint configuration is covered, in addition to, Cisco Unity® voice mail integration and basic voice mail box creation. Various user features are discussed including Presence.   Whether you are preparing for CCVP certification or simply want to gain a better understanding of Cisco Unified Communications Manager fundamentals, you will benefit from the foundation information presented in this book.   Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.   Dennis J. Hartmann, CCIE® No. 15651 is a lead Unified Communications instructor at Global Knowledge. Dennis has been working with CallManager since CallManager 2.0. Dennis has various technical certifications: CCIE No. 15651, CCVP, CCSI, CCNP®, CCIP®, and MCSE. Dennis has worked with various Fortune 500 companies including AT&T, Sprint, Merrill Lynch, KPMG, and Cabletron Systems.   Understand Cisco Unified Communications Manager architecture and components Evaluate Cisco Unified Communications Manager deployment models Install, upgrade, and administer Cisco Unified Communications Manager Apply network configuration, NTP, and DHCP configuration options Configure and manage user accounts Deploy various Cisco Unified IP Phones Configure Catalyst® switches for power over Ethernet and voice VLAN requirements Harden IP Phones to mitigate security risks Configure Media Gateway Control Protocol (MGCP) gateways Configure dial plans, call routing, and digit manipulation Deploy various media resources and user features Integrate Cisco Unity Voicemail with Cisco Unified Communications Manager Configure video-enabled IP Phones   This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Care

Table of Contents:
    Foreword    xix     Introduction    xx Chapter 1--Cisco Unified Communications Manager Architecture    3     Chapter Objectives    3     CUCM Overview    4         Cisco UC Solution Components    4         Cisco UC Network    7         CUCM Functions    8         CUCM Signaling and Media Paths    10             Example: Basic IP Telephony Call    10         CUCM Hardware, Software, and Clustering    11         CUCM Cluster    13             Cisco 7800 Series Media Convergence Servers    14             Cisco UC Operating System    14         Cisco UC Database    15             Static Configuration Data    15             User-Facing Features    15         Database Access Control    17         CUCM Licensing    18             License File Request Process    21             Obtaining Additional Licenses    22             Licensing Components    22             Calculating License Units    25             License Unit Reporting    25     Chapter Summary    27     Review Questions    28 Chapter 2--Deployment Models    33     Chapter Objectives    33     CUCM: Single-Site Deployment    34     Multisite WAN with Centralized Call Processing    36     Multisite Deployment with Distributed Call Processing    39         Benefits    42         Best Practices    42     Clustering over the IP WAN    43     CUCM Call-Processing Redundancy    45     Chapter Summary    48     Review Questions    49 Chapter 3--Installation and Upgrade    53     Chapter Objectives    53     CUCM Installation and Upgrade Overview    53         CUCM Installation and Upgrade Options    54             Basic Install    54             Upgrade During Install    55             Windows Upgrade    55             5.x or Later Upgrade    55         Upgrade Methods    55             Installation Disc    56             Hardware Configuration    56         Basic Installation (Installation DVD)    56             Important Configuration Information    57             Installation Procedures for Basic Install    61         Basic Installation (Preinstalled)    62         Upgrade During Install    63         Windows Upgrade    66         CUCM 5.x and 6.x Upgrades    67             Dual Partitions    68     Chapter Summary    68     Review Questions    69 Chapter 4--Administration    71     Chapter Objectives    71     CUCM User Interface Options    72         CUCM User Options Interface    73         CUCM Administration Interface    75         Cisco Unified Serviceability Interface    76         Disaster Recovery System    78         Operating System Administration    79         Command-Line Interface    81     Chapter Summary    82     Review Questions    83 Chapter 5--Initial Configuration Settings    87     Chapter Objectives    87     CUCM Initial Configuration    88         Network Components    88             Network Time Protocol    88             Dynamic Host Configuration Protocol    89             Trivial File Transfer Protocol    89             Domain Name System    89         NTP and DHCP Considerations    90         DHCP    92         DNS    94     Network and Feature Services    97         Network Services    98         Feature Services    98             Service Activation    99             Control Center    99         Global Server Settings    100             Enterprise Parameters    100             Service Parameters    104     Chapter Summary    107     Review Questions    108 Chapter 6--Managing User Accounts    113     Chapter Objectives    113     CUCM User Accounts    113         User Account Types    114         User Privileges    115         User Management    118         Managing User Accounts    119     Lightweight Directory Access Protocol    125         LDAPv3 Integration    126     LDAPv3 Synchronization    127         Synchronization Agreements    128         Synchronization Search Base    129         Synchronization Best Practices    131     LDAPv3 Synchronization Configuration    132         LDAPv3 Authentication    134             LDAPv3 Authentication Configuration    137     Chapter Summary    138     Review Questions    138 Chapter 7--Endpoints    143     Chapter Objectives    143     CUCM Endpoints    144         Endpoint Features    145         Cisco IP Phone Models    147             Entry-Level Cisco IP Phones    147             Midrange Cisco IP Phones    148             High-End Cisco IP Phones    148             Other Cisco IP Phones    149     Cisco IP Phones: Boot Sequence    151     H.323 Endpoint Support    155     SIP Third-Party IP Phone Support in CUCM    157         SIP Third-Party Authentication    159     Chapter Summary    161     Review Questions    161 Chapter 8--Cisco Catalyst Switches    165     Chapter Objectives    165     Cisco LAN Switches    166         Providing Power to Cisco IP Phones    167             Cisco Prestandard Power over Ethernet Device Detection    169             IEEE 802.3af Device Detection    169         Voice VLAN Support on Cisco IP Phones    171             Single VLAN Access Port    173             Multi-VLAN Access Port    174             802.1q Trunk Port    175             Native Cisco IOS VLAN Configuration    176             CatOS VLAN Configuration    178     Chapter Summary    180     Review Questions    180 Chapter 9--CUCM Configuration    185     Chapter Objectives    185     Endpoint Configuration Tools and Elements Overview    186     Endpoint Basic Configuration Elements    187         Device Pool    187         Phone Network Time Protocol Reference    189         Date/Time Groups    190         Cisco Unified CM Group    191         Regions    192         Locations    193         Phone Security Profile    194     Device Settings    195         Device Defaults    196         Phone Button Template    197         Softkey Template    198         SIP Profile    199         Common Phone Profiles    200     Phone Configuration Element Relationship    201     IP Phone Auto Registration    202         Auto-Registration Configuration    204     Bulk Administration Tool and Tool for AutoRegistered Phone Support    206         Tool for Auto-Registered Phone Support    207         TAPS: Phone Insert Process    207         Bulk Administration Tool    208             Bulk Provisioning Service    209             Phone Template    209             Line Template    210             CSV File Upload    211             Phone Validation    212             Inserting IP Phones into the CUCM Database    213     Manual Configuration    214         Endpoint Registration Verification    217         Third-Party SIP Phone Configuration    218     Hardening Cisco IP Phones    221         PC Port    222         Settings Access    222         Cisco IP Phones Web Services    222         Gratuitous Address Resolution Protocol    223         PC Voice VLAN Access    225     Chapter Summary    227     References    227     Review Questions    228 Chapter 10--Configuring Voice Gateways    231     Chapter Objectives    231     Media Gateway Control Protocol Gateways    231         Endpoint Identifiers    232         MGCP Gateway Support    234     MGCP Configuration Server    236         Q.931 Backhaul    237         MGCP Gateway Configuration: CUCM    237         MGCP Gateway Configuration: Cisco IOS Configuration    242         MGCP Gateway: Registration Verification    245     Chapter Summary    246     References    247     Review Questions    247 Chapter 11--Call Routing Components    251     Chapter Objectives    251     Endpoint Addressing    251     Uniform On-Net Dial Plan Example    253     Call Routing    255         Call Routing Table Entries    257         Route Patterns    257             Route-Pattern Examples    259         Digit Analysis    260     Digit Forwarding    264         SCCP Phones: User Input    265         SIP Phones: User Input    266             Type A SIP Phones: No Dial Rules    266             Type A SIP Phones: Dial Rules    267             Type B SIP Phones: No Dial Rules    268             Type B SIP Phones: Dial Rules    269     CUCM Path Selection    269         Path-Selection Elements    270         Path-Selection Configuration    270             Route Group    271             Route List    272     Route Filters    276     Call Classification    278     Chapter Summary    279     References    279     Review Questions    280 Chapter 12--Digit Manipulation    283     Chapter Objectives    283     CUCM Digit Manipulation    284         CUCM Digit Manipulation Overview    284     External Phone Number Mask    287     CUCM Digit Prefix and Stripping    288     CUCM Transformation Masks    291     Translation Patterns    293     Significant Digits    297     Transformation Examples    298     Chapter Summary    300     Review Questions    301 Chapter 13--Calling Privileges    305     Chapter Objectives    305     Calling Privileges    306     Partitions and Calling Search Spaces    307     Time-of-Day Call Routing    319     Client Matter Codes and Forced Authorization Codes    323     Class of Service Approaches    327     911 and Vanity Numbers    331     Private Line Automatic Ringdown    333     Chapter Summary    334     Review Questions    335 Chapter 14--Call Coverage    339     Chapter Objectives    339     Call Coverage    340     Call Hunting    342         Call-Hunting Options and Distribution Algorithms    346         Call-Hunting Flow    348         Call-Hunting Configuration    350     Chapter Summary    361     Review Questions    362 Chapter 15--Media Resources    367     Chapter Objectives    367     Media Resources    367     Media Resource Support    369     Conferencing    374         Cisco Conference Bridge Hardware    376             Cisco Conference Bridge Hardware (Cisco Catalyst WS-X6608-T1 and WS-X6608-E1)    376             Cisco IOS Conference Bridge (Cisco NM-HDV and 1700 Series Routers)    376             Cisco Conference Bridge (Cisco WS-SVC-CMM-ACT)    377             Cisco IOS Enhanced Conference Bridge (Cisco NM-HDV2, NM-HD-1V/2V/2VE, 2800 Series, and 3800 Series Routers)    377         Conferencing Media Resource Configuration    379         Meet-Me Conference Configuration    387     Music on Hold    388         MoH Configuration    391     Annunciator    396     Media Resource Access Control    398     Chapter Summary    402     Review Questions    403 Chapter 16--User Features    407     Chapter Objectives    407     Call Park    407     Call Pickup    411         Call-Pickup Example    411         Group Pickup Example    411     Hold Reversion    414     Do Not Disturb    416     Intercom    418     Call Back    422         Example: Cisco Call Back    422     Barge and Privacy    423     User Web Pages    427     IP Phone Services    429         Guidelines and Tips    429     Chapter Summary    430     Review Questions    431 Chapter 17--Presence-Enabled Speed Dials and Lists    435     Chapter Objectives    435     Presence    436     Presence Support in CUCM    436     Presence Configuration    439     Presence Policies    442         Presence Policy Configuration    446     Chapter Summary    450     References    450     Review Questions    451 Chapter 18--Voice-Mail System Integration    455     Chapter Objectives    455     Cisco Unity Overview    455     Voice-Mail Integration    459         Call Routing to Cisco Unity    461             Outside Calls    461             Subscriber Call Flow    463             Calls Forwarded to Voice Mail    465             Accessing Messages    466     Configuration for Cisco Unity Integration    467     Integrating CUCM with a Cisco Unity Voice-Mail System    471         Creating MWI    472         Adding Voice-Mail Ports    472         Adding a Line Group    473         Adding a Hunt List    475         Adding a Hunt Pilot    476         Configuring a Voice-Mail Pilot    477         Configuring a Voice-Mail Profile    477     Phone Configuration for Voice-Mail Usage    478     Cisco Unity Configuration    479     Cisco Unity Subscriber Configuration    484     Chapter Summary    485     References    486     Review Questions    486 Chapter 19--Cisco Unified Video Advantage    489     Chapter Objectives    489     CUVA Overview    489     CUVA Communication Flows    491     CUCM Configuration    494     CUVA Installation    498     CUVA Verification Tools    500     Chapter Summary    502     References    503     Review Questions    503 Appendix A--Answers to Review Questions    507 TOC, 1587054833, 5/6/2008  


Best Sellers


Product Details
  • ISBN-13: 9781587057731
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Cisco Press
  • Language: English
  • ISBN-10: 1587057735
  • Publisher Date: 23 May 2008
  • Binding: Digital download
  • Weight: 1 gr


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)
Pearson Education (US) -
Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals

    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!