Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) Foundation Learning Guide
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Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) Foundation Learning Guide: (CCNP Voice CIPT2 642-457)

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) Foundation Learning Guide: (CCNP Voice CIPT2 642-457)

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About the Book

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), Second Edition is a Cisco®-authorized, self-paced learning tool for CCNP Voice® foundation learning. This book provides you with the knowledge needed to install and configure a Cisco Unified Communications Manager solution in a multisite environment. By reading this book, you will gain a thorough understanding of how to apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN.   This book focuses on Cisco Unified Communications Manager (CUCM) Release 8.x, the call routing and signaling component for the Cisco Unified Communications solution. The book has been fully updated and includes new coverage of topics such as Service Advertisement Framework (SAF), and Call Control Discovery (CCD). Whether you are preparing for CCNP Voice certification or simply want to gain a better understanding of deploying Cisco Unified Communications Manager in a multisite environment, you will benefit from the foundation information presented in this book.   Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), Second Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.   Chris Olsen, CCVP, and CCNP, along with numerous other Cisco voice specializations, Microsoft, VMware, and Novell certifications, has been an independent IT and telephony consultant, author, and technical editor for more than 15 years. He has been a technical trainer for more than 19 years and has taught more than 60 different courses in Cisco, Microsoft, VMware, and Novell. For the last seven years he has specialized in Cisco, and recently Microsoft Unified Communications along with VMware virtualization and Cisco data center technologies. He has done a wide array of IT and telephony consulting for many different companies.   ·        Identify multisite issues and deployment solutions ·        Implement multisite connections ·        Apply dial plans for multisite deployments ·        Examine remote site redundancy options ·        Implement Survivable Remote Site Telephony (SRST) and Media Gateway Control Protocol (MGCP) Fallback ·        Implement CUCM Express in SRST mode ·        Implement bandwidth management and call admission control (CAC) ·        Configure device and extension mobility ·        Apply Service Advertisement Framework (SAF) and Call Control Discovery (CCD)   This volume is in the Foundation Learning Guide Series offered by Cisco Press®. These guides are developed together with Cisco as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.      

Table of Contents:
    Introduction xxi Chapter 1 Identifying Issues in a Multisite Deployment 1     Multisite Deployment Challenge Overview 1         Quality Challenges 2         Bandwidth Challenges 3         Availability Challenges 6         Dial Plan Challenges 7         Overlapping and Nonconsecutive Numbers 9         Fixed Versus Variable-Length Numbering Plans 10         Variable-Length Numbering, E.164 Addressing, and DID 10         Detection of End of Dialing in Variable-Length Numbering Plans 12         Optimized Call Routing and PSTN Backup 14         Various PSTN Requirements 15         Issues Caused by Different PSTN Dialing 16         Dial Plan Scalability Issues 17         NAT and Security Issues 17     Summary 19     References 19     Review Questions 19 Chapter 2 Identifying Multisite Deployment Solutions 23     Multisite Deployment Solution Overview 23         Quality of Service 24         QoS Advantages 25         Solutions to Bandwidth Limitations 26         Low-Bandwidth Codecs and RTP-Header Compression 27         Codec Configuration in CUCM 28         Disabled Annunciator 29         Local Versus Remote Conference Bridges 30         Transcoders 30         Mixed Conference Bridge 32         Multicast MOH from the Branch Router Flash 33         Preventing Too Many Calls by CAC 37         Availability 38         PSTN Backup 39         MGCP Fallback 39         Fallback for IP Phones 41         Using CFUR to Reach Remote Site Cisco IP Phones During WAN Failure 42         Using CFUR to Reach Users of Unregistered Software IP Phones on Their Cell Phones 43         AAR and CFNB 44         Mobility Solutions 44         Dial Plan Solutions 45         Dial Plan Components in Multisite Deployments 45         Globalized Call-Routing Overview 46         Globalized Call Routing: Three Phases 48         Globalized Call Routing Advantages 50         NAT and Security Solutions 51         CUBE in Flow-Through Mode 51     Summary 52     References 53     Review Questions 53 Chapter 3 Implementing Multisite Connections 57     Examining Multisite Connection Options 57         CUCM Connection Options Overview 58         Cisco IOS Gateway Protocol Functions Review 59         Cisco IOS Gateway Protocol Comparison Review 60         SIP Trunk Characteristics 60         H.323 Trunk Overview 61     MGCP Gateway Implementation Review 64         Cisco IOS Gateway MGCP Configuration Methods Review 65         Configuring Cisco IOS Gateway for MGCP: Example 66     H.323 Gateway Implementation 68         Cisco IOS H.323 Gateway Configuration 69         CUCM H.323 Gateway Configuration 71     Trunk Implementation Overview 71         Gatekeeper-Controlled ICT and H.225 Trunk Configuration 72         Trunk Types Used by Special Applications 73         Implementing SIP Trunks 74         Implementing Intercluster and H.225 Trunks 75     CUCM Gatekeeper-Controlled ICT and H.225 Trunk Configuration 77     Summary 79     References 79     Review Questions 80 Chapter 4 Implementing a Dial Plan for International Multisite Deployments 83     Multisite Dial Plan Overview 84     Dial Plan Requirements for Multisite Deployments with Distributed Call Processing 84         Dial Plan Scalability Solutions 85         Implementing Site Codes for On-Net Calls 86         Digit-Manipulation Requirements When Using Access and Site Codes 87         Access and Site Code Requirements for Centralized Call-Processing Deployments 88     Implementing PSTN Access in Cisco IOS Gateways 90         Transformation of Incoming Calls Using ISDN TON 90     Implementing Selective PSTN Breakout 93         Configuring IP Phones to Use Local PSTN Gateway 93     Implementing PSTN Backup for On-Net Intersite Calls 95         Digit-Manipulation Requirements for PSTN Backup of On-Net Intersite Calls 95     Implementing TEHO 97     TEHO Example Without Local Route Groups 98     TEHO Example with Local Route Groups 100     Implementing Globalized Call Routing 102     Globalized Call Routing: Number Formats 103         Normalization of Localized Call Ingress on Gateways 106         Normalization of Localized Call Ingress from Phones 107         Localized Call Egress at Gateways 108     Localized Call Egress at Phones 110     Globalized Call-Routing Example: Emergency Dialing 112     Considering Globalized Call-Routing Interdependencies 115         Globalized Call Routing—TEHO Advantages 116         Globalized Call Routing—TEHO Example 116     Summary 118     References 118     Review Questions 119 Chapter 5 Examining Remote-Site Redundancy Options 123     Remote-Site Redundancy Overview 123     Remote-Site Redundancy Technologies 124     MGCP Fallback Usage 126     Basic Cisco Unified SRST Usage 127         Cisco Unified SIP SRST Usage 127         CUCME in SRST Mode Usage 128         Cisco Unified SRST Operation 128         SRST Function of Switchover Signaling 129         SRST Function of the Call Flow After Switchover 130         SRST Function of Switchback 131         SRST Timing 132         MGCP Fallback Operation 133         MGCP Gateway Fallback During Switchover 133         MGCP Gateway Fallback During Switchback 134         MGCP Gateway Fallback Process 136     Cisco Unified SRST Versions and Feature Support 137         SRST 4.0 Platform Density 138     Plus (+) Prefix and E.164 Support in Cisco Unified SRST 138     Support for Multiple MOH Sources 139         Dial Plan Requirements for MGCP Fallback and SRST Scenarios 139         Ensuring Connectivity for Remote Sites 140         Ensuring Connectivity from the Main Site Using Call Forward Unregistered 141         CFUR Considerations 142         CFUR Interaction with Globalized Call Routing 143         CFUR Example Without Globalized Call Routing 143         CFUR Example with Globalized Call Routing 145         Keeping Calling Privileges Active in SRST Mode 145         SRST Dial Plan Example 146     Summary 147     References 147     Review Questions 147 Chapter 6 Implementing Cisco Unified SRST and MGCP Fallback 151     MGCP Fallback and SRST Configuration 151         Configuration Requirements for MGCP Fallback and Cisco Unified SRST 152     Cisco Unified SRST Configuration in CUCM 152         SRST Reference Definition 153         CUCM Device Pool 153     SRST Configuration on the Cisco IOS Gateway 154         SRST Activation Commands 154         SRST Phone Definition Commands 155         SRST Performance Commands 156         Cisco Unified SRST Configuration Example 157     MGCP-Gateway-Fallback Configuration on the Cisco IOS Gateway 158         MGCP Fallback Activation Commands 158         MGCP Fallback Configuration Example 159     Dial Plan Configuration for SRST Support in CUCM 160     SRST Dial Plan of CFUR and CSS 161     SRST Dial Plan: Max Forward UnRegistered Hops to DN 162     MGCP Fallback and SRST Dial Plan Configuration in the Cisco IOS Gateway 163     SRST Dial Plan Components for Normal Mode Analogy 163     Cisco Unified SRST Dial Plan Dial Peer Commands 164     SRST Dial Plan Commands: Open Numbering Plans 167     SRST Dial Plan Voice Translation-Profile Commands for Digit Manipulation 170         SRST Dial Plan Voice Translation-Rule Commands for Number Modification 171         SRST Dial Plan Profile Activation Commands for Number Modification 172     SRST Dial Plan Class of Restriction Commands 173         SRST Dial Plan Example 173     Summary 178     References 178     Review Questions 179 Chapter 7 Implementing Cisco Unified Communications Manager Express (CUCME) in SRST Mode 181     CUCME Overview 181         CUCME in SRST Mode 183         Standalone CUCME Versus CUCM and CUCME in SRST Mode 183     CUCME Features 185         CUCME Features 186         Other CUCME Features 186     General Configuration of CUCME 187         CUCME Basic Configuration 188         CUCME Configuration Providing Phone Loads 189         CUCME Configuration for Music On Hold 190         Additional MOH Sources 191     Configuring CUCME in SRST Mode 192     Phone-Provisioning Options 193     Advantages of CUCME SRST 194     Phone Registration Process 195     Configuring CUCME for SRST 195         CUCME for SRST Mode Configuration 197     Summary 198     Reference 198     Review Questions 198 Chapter 8 Implementing Bandwidth Management 201     Bandwidth Management Overview 201     CUCM Codec Configuration 202         Review of CUCM Codecs 203     Local Conference Bridge Implementation 205     Transcoder Implementation 208         Implementing a Transcoder at the Main Site 209         Configuration Procedure for Implementing Transcoders 211         Step 1: Add a Transcoder Resource in CUCM 211         Step 2: Configure the Transcoder Resource in Cisco IOS Software 212     Multicast MOH from Remote Site Router Flash Implementation 215         Multicast MOH from Remote Site Router Flash Region Considerations 216         Multicast MOH from Remote Site Router Flash Address and Port Considerations 216         Multicast MOH: Address and Port Increment Example 217         Implementing Multicast MOH from Remote Site Router Flash 219         Configuration Procedure for Implementing Multicast MOH from the Remote Site Router Flash 221         Step 1: Enable Multicast Routing on Cisco IOS Routers 222         Step 2a: Configure MOH Audio Sources for Multicast MOH 223         Step 2b: Configure Multicast MOH in CUCM 223         Step 2c: Enabling Multicast MOH at the Media Resource Groups 225         Step 3: Enable Multicast MOH from Branch Router Flash at the Branch Router 226         Step 4a: Configure the Maximum Hops to Be Used for MOH RTP Packets 227         Step 4b: Use an IP ACL at the IP WAN Router Interface 227         Step 4c: Disable Multicast Routing on the IP WAN Router Interface 228     Summary 229     Reference 229     Review Questions 230 Chapter 9 Implementing Call Admission Control 233     CAC Overview 234     CAC in CUCM 234     Standard Locations 235         Locations: Hub-and-Spoke Topology 236         Locations: Full-Mesh Topology 237         Configuration Procedure for Implementing Locations-Based CAC 238         Locations Configuration Example of a Hub-and-Spoke Topology 238         Step 1: Configure Locations 239         Step 2: Assign Locations to Devices 240         RSVP-Enabled Locations 241         Three Call Legs with RSVP-Enabled Locations 241         Characteristics of Phone-to-RSVP Agent Call Legs 242         Characteristics of RSVP Agent-to-RSVP Agent Call Legs 243         RSVP Basic Operation 243         RSVP-Enabled Location Configuration 245         Configuration Procedure for Implementing RSVP-Enabled Locations-Based CAC 246         Step 1: Configure RSVP Service Parameters 247         Step 2: Configure RSVP Agents in Cisco IOS Software 250         Step 3: Add RSVP Agents to CUCM 252         Step 4: Enable RSVP Between Location Pairs 253         Automated Alternate Routing 255         AAR Characteristics 256         AAR Example Without Local Route Groups and Globalized Numbers 257         AAR Example with Local Route Groups and Globalized Numbers 258         AAR Considerations 259         AAR Configuration Procedure 260         Step 1: Configure AAR Service Parameters 261         Step 2: Configure Partitions and CSSs 261         Step 3: Configure AAR Groups 261         Step 4: Configure Phones for AAR 262         SIP Preconditions 264         CAC Without SIP Preconditions 265         CAC with SIP Preconditions 265         SIP Preconditions Operation 266         SIP Preconditions Call Flow Summary 267         Fallback from End-to-End RSVP to Local RSVP 269         SIP Preconditions Configuration Procedure 270         Step 2a: Configure SIP Profile 271         Step 2b: Apply SIP Profile to Trunk 272         H.323 Gatekeeper CAC 273         H.323 Gatekeeper Used for Call Routing for Address Resolution Only 274         Using an H.323 Gatekeeper for CAC 277         H.323 Gatekeeper Also Used for CAC 279         Provide PSTN Backup for Calls Rejected by CAC 281         Configuration Procedure for Implementing H.323 Gatekeeper-Controlled Trunks with CAC 282     Summary 283     References 283     Review Questions 284 Chapter 10 Implementing Device Mobility 289     Issues with Devices Roaming Between Sites 289         Issues with Roaming Devices 290         Device Mobility Solves Issues of Roaming Devices 291     Device Mobility Overview 292         Dynamic Device Mobility Phone Configuration Parameters 292         Device Mobility Dynamic Configuration by Location-Dependent Device Pools 294     Device Mobility Configuration Elements 295         Relationship Between Device Mobility Configuration Elements 295     Device Mobility Operation 297         Device Mobility Operation Flowchart 298         Device Mobility Considerations 300         Review of Line and Device CSSs 301         Device Mobility and CSSs 302         Examples of Different Call-Routing Paths Based on Device Mobility Groups and Tail-End Hop-Off 302     Device Mobility Interaction with Globalized Call Routing 304         Advantages of Using Local Route Groups and Globalized Call Routing 305         Example of No Globalized Call Routing with a Different Device Mobility Group 306         Example of No Globalized Call Routing with the Same Device Mobility Group 307         Globalized Call Routing Example 308     Device Mobility Configuration 309         Steps 1 and 2: Configure Physical Locations and Device Mobility Groups 309         Step 3: Configure Device Pools 310         Step 4: Configure Device Mobility Infos 311         Step 5a: Set the Device Mobility Mode CCM Service Parameter 312         Step 5b: Set the Device Mobility Mode for Individual Phones 313     Summary 314     References 314     Review Questions 315 Chapter 11 Implementing Extension Mobility 317     Issues with Users Roaming Between Sites 317         Issues with Roaming Users 318         Extension Mobility Solves Issues of Roaming Users 319     CUCM Extension Mobility Overview 319         Extension Mobility: Dynamic Phone Configuration Parameters 320         Extension Mobility with Dynamic Phone Configuration by Device Profiles 320     CUCM Extension Mobility Configuration Elements 321         Relationship Between Extension Mobility Configuration Elements 323     CUCM Extension Mobility Operation 323         Issues in Environments with Different Phone Models 326     Default Device Profile and Feature Safe 326         How Cisco Extension Mobility Handles Phone Model Differences 327         Cisco Extension Mobility and CSSs 328         Alternatives for Mismatching Phone Models and CSS Implementations 329     CUCM Extension Mobility Configuration 329         Step 1: Activate the Cisco Extension Mobility Feature Service 330         Step 2: Set Cisco Extension Mobility Service Parameters 330         Step 3: Add the Cisco Extension Mobility Phone Service 331         Step 4: Create Default Device Profiles 332         Step 5a: Create Device Profiles 333         Step 5b: Subscribe the Device Profile to the Extension Mobility Phone Service 334         Step 6: Associate Users with Device Profiles 335         Step 7a: Configure Phones for Cisco Extension Mobility 337         Step 7b: Subscribe the Phone to the Extension Mobility Phone Service 337     Summary 338     References 339     Review Questions 339 Chapter 12 Implementing Service Advertisement Framework (SAF) and Call Control Discovery (CCD) 343     SAF and CCD Overview 344         Dial Plan Scalability Issues in Large Networks 344         Scalable Dial Plan Solution for Large Networks 345         CCD Overview 345     SAF Characteristics 346     SAF Client Types 348     SAF Message Components 349     SAF Routing Characteristics 349     SAF Neighbor Relationships 350     SAF Client and SAF Forwarder Functions 351     CCD Characteristics 351     CCD Services in CUCM 353         Processing Received Routes in CUCM 354     CCD Operation 355         CCD Propagation of HQ Routes 356         CCD Propagation of BR Routes 356         CCD Call from HQ to BR 357         CCD with a Link Failure at BR 359         CCD for Call from HQ to BR During Link Failure 360     SAF and CCD Implementation 361         External SAF Client Configuration Elements 362         Internal SAF Client Configuration Elements 364         SAF Forwarder Configuration Procedure 365         External SAF Client Configuration Procedure 367         Step 1: Configure SAF Security Profile 367         Step 2: Configure SAF Forwarder 368         Step 3: Configure SAF-Enabled SIP Trunk 369         Step 4: Configure Hosted DN Group 370         Step 5: Configure Hosted DN Pattern 370         Step 6: Configure CCD Advertising Service 371         Step 7: Configure CCD Requesting Service and Partition 372         Step 8: Configure CCD Blocked Learned Patterns 373         Step 9: Configure CCD Feature Parameters 374         Internal SAF Client Configuration Procedure 376         Step 1: Configure Trunk Profile 376         Step 2: Configure Directory-Number Blocks 377         Step 3: Configure Call-Control Profile 378         Step 4: Configure Advertising Service 378         Step 5: Configure Requesting Service 379         Step 6: Configure VoIP Dial Peer 380         CCD Considerations 381         Monitoring Learned Routes from CUCM in RTMT 382         Monitoring Learned Routes in CUCME 382         CCD PSTN Backup CSS 383         SRST Considerations 384         CCD and Static Routing Integration Considerations 385         Cisco IOS SAF Client Considerations When Using Globalized Call Routing 386         Solution for PSTN Backup Advertised in E.164 Format Without Leading + 387         TEHO Considerations 388         Trunk Considerations When Using Globalized Call Routing 388         CUCM Clusters and CCD Configuration Modes 389         Other SAF and CCD Considerations 390     Summary 390     References 391     Review Questions 391 Answers Appendix 395 TOC, 9781587142536, 7/12/2011  


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Product Details
  • ISBN-13: 9780132312141
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Cisco Press
  • Language: English
  • Sub Title: (CCNP Voice CIPT2 642-457)
  • ISBN-10: 013231214X
  • Publisher Date: 01 Aug 2011
  • Binding: Digital download
  • No of Pages: 433
  • Weight: 1 gr


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