Managing Diversity: Toward a Globally Inclusive Workplace

First Edition: Winner of the 2006 Outstanding Academic Title Award from CHOICE Magazine and the 2007 Academy of Management's George R. Terry Book Award for “outstanding contribution to the advancement of management knowledge” Successful management of today’s increasingly diverse workforce is among the most important global challenges faced by corporate leaders, human resource managers, and management consultants. In the third edition of this award-winning book, Michàlle E. Mor Barak argues that exclusion is among the most critical and pressing problems faced by today’s heterogeneous workforce. Offering an original model for creating a globally inclusive workplace, coupled with engaging real-world case studies, she outlines unique strategies for unleashing the embedded potential in a multicultural and diverse global workforce. In addition, Managing Diversity, Third Edition offers original and comprehensive yet succinct coverage of the contemporary and historical foundations that have led to today’s practice of managing diversity in the workplace. Using a global approach to examine key issues and explore effective solutions, Mor Barak organizes the book into three parts: part I covers the macro or large systems perspective, including demographic, legislative and social policy trends around the world; part II covers the micro/mezzo or smaller systems perspective, including the theoretical foundations for inclusion and exclusion in work groups and organizations as well as interpersonal relationships and cross-cultural communication; and, part Ill presents solutions for management and leadership vis-à-vis diversity, practical interventions, diversity paradigms, and a complete overview of the inclusive workplace model with practical examples of organizational case studies.

Table of Contents:
1. Introduction and Conceptual Framework PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT 2. Diversity Legislation in a Global Perspective: Equality and Fairness in Employment 3. Discrimination, Equality, and Fairness in Employment: Social Policies and Affirmative/ Positive Action Programs 4. Global Demographic Trends: Impact on Workforce Diversity 5. Socioeconomic Transitions: The New Realities of the Global Workforce PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE DIVERSITY 6. Defining Diversity in a Global Context: Prejudice and Discrimination 7. Vive la Différence? Theoretical Perspectives on Diversity and Exclusion in the Workplace 8. Culture and Communication in the Global Workplace 9. Interpersonal Relationships in a Global Work Context PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT—THE INCLUSIVE WORKPLACE 10. Diversity Management: Paradigms, Rationale, and Key Elements 11. An Overview of the Inclusive Workplace Model: Managing the Globalized Workforce Diversity 12. The Inclusive Workplace: Level I—Inclusion Through Diversity Within the Work Organization 13. The Inclusive Workplace: Level II—Inclusion Through Corporate-Community Collaborations 14. The Inclusive Workplace: Level III—Inclusion Through State/National Collaborations 15. The Inclusive Workplace: Level IV—Inclusion Through International Collaborations 16. Toward a Globally Inclusive Workplace: Putting the Pieces Together Appendix

About the Author :
Michàlle Mor Barak, PhD, is the Dean Endowed Professor of Social Work and Business at the University of Southern California (USC) with a joint appointment at the Suzanne Dworak-Peck School of Social Work and the Marshall School of Business.  She served as the Founding Chair of the Department of Social Change and Innovation (SCI) and the Chair of the PhD Program.  A Principal Investigator on several large research projects, she has published extensively in the areas of global diversity and inclusion climate.  Her research and scholarly work were funded by national and international foundations and corporations, including the Rockefeller Foundation, the Department of Defense, Army Research Institute (DOD-ARI), Nike, TRW Aerospace & Defense, Southern California Edison, and the Wellness Foundation.  Mor Barak was invited to give keynote addresses at national and international gatherings such as the International Monetary Fund (IMF) Global Inclusion Conference, Equity, Diversity and Inclusion (EDI) International Conference, and the Women’s Global Forum on the Economy and Society.  She received grants to lead prestigious conferences around the world, including from the Rockefeller Foundation to lead an international conference on global workforce diversity at the Foundation’s Villa Serbelloni in  Bellagio, Italy, and from the Borchard Foundation’s grant to lead a global think tank of scholars on diversity management at the Château de la Bretesche, in France.  Her original measures of diversity climate and climate for inclusion have been widely used nationally and internationally and were translated to more than 10 languages, including Chinese, Dutch, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish, and Turkish. Mor Barak won Best Paper awards including the Journal of Behavioral and Applied Management, from the Academy of Management Annual Conference, and from the Journal of Human Service Organizations and was ranked among the top authors of the most influential articles in the social work discipline. She was inducted to the American Academy of Social Work and Social Welfare (AASWSW) and received awards of distinction, including a Fulbright award, Academy of Management Division of Gender and Diversity in Organizations, the Lady Davis award, the University of California Regents Award, and the Franklin C. Sterlin Distinguished Faculty Award.  The first edition of this book, Managing Diversity: Toward a Globally Inclusive Workplace, received accolades in academic journals such as the Academy of Management Learning and Educational Journal, Journal of Sociology and Social Welfare, and Profiles in Diversity Journal, and won the Association of College and University Libraries’ Choice Award for Best Titles and the Academy of Management’s prestigious Terry Best Book award for “the most significant contribution to management knowledge”.

Review :
“An excellent resource to develop, theorize, and work out the inclusive workplace in a very comprehensive, encompassing, and interdisciplinary way…Boxes, tables, graphs, and figures as well as practical examples and empirical illustrations…make the book very interesting for both the conceptual, pedagogical research interest and the practical, educational interest.” “This book introduces a unique and refreshing prism that is highly useful for managers and scholars alike. The authentic examples and case studies bring the content to life and make this book a very interesting and captivating read. Managing Diversity is a ‘must read’ for managers who need to effectively manage today’s diverse work force in order to survive and thrive in the global economy.” “Mor Barak’s text blends research with practice and shows students that diversity and equity are not just ‘programs’. One of the big advantages of this book [is that it] includes the tables and charts. Many of today’s students expect visuals and this book does not disappoint.” “Excellent focus, nice tone, and easy to read. The students like it!” “Coverage of the topic on workforce diversity is thorough. The framework of moving toward a globally inclusive workplace is compelling. The author uses some nice examples and ties her concepts to issues of inclusion–exclusion related to stereotypes and prejudices…I like the focus on social and psychological perspectives of workforce diversity. This is the most powerful part of the book.” “I like the globalization aspect of the text. We, as a business school, embrace the notion and incorporate globalization as much as possible in most of our classes.” “A comprehensive approach to this complex topic that provides sound underpinning for any course in the area of diversity fairness and equality in the workplace, with some excellent comparative international data…It is the most comprehensive text I have discovered that is suitable for my course.” “The material is covered thoroughly. No author that I am aware of includes differing personalities as a factor in managing diversity…The author’s personal interviews and knowledge of differing environments is very impressive…[she] uses her personal relationships and interviewing skills to make her points. She is better at doing this than any other author with whom I am familiar. Keep up the good work!” Praise from the previous edition: "Good coverage of the key issues" Praise from the previous edition: "This is a very interesting book that is well organized and written for today's management student. The combination of theory, cases, and straightforward, practical insight make this a fine text to work with for a course dealing with management across global culture." Praise from the previous edition: "It is challenging to find text books that offer a global perspective on diversity. This proved to be a useful text." Praise from the previous edition: "The book provides different frameworks on workplace global diversity. It is written in a manner that will be easy and interesting for my undergraduate students to read and understand. Finally, the book is organized in manner that takes into consideration the intersectionalities of diversity and equity." Praise from the previous edition: "For those students undertaking a Business Degree or Human Resource Management course, this book provides some excellent guidance on how to manage diversity in the workplace. It gives some useful examples and expands the concept of diversity to wider elements." Praise from the previous edition: "A useful introduction into diversity issues for all professions, but especially to my business students specializing into HRM." Praise from the previous edition: "The book provides a succinct account of the historical and theoretical development leading to managing diversity in the workplace. Its inclusion of checklist and comparison tables of national legislations relating to equality and fairness in employment is most useful for students and managers to understand the wide adoption of measures leading to managing the globally invlusive workplace. Professor Mor Barak has rightly developed her managing diversity theory in organizational, community, state and international contexts upon the global social, economic and demographic trends. She has also developed in detail how managing diversity is achieved in various levels. It provides a handy handbook for students pursuing a course on diversity workplace." Praise from the previous edition: "An interesting book for those interested in a more global perspective, and one that applies consideration of values and ethics. An excellent text."