About the Book
This book synthesizes the US based focus on its' role as a haven for multicultural immigrants with the European based focus on resistance to immigration and worker migration. Inclusion-exclusion is used as an organizing construct to examine problems and solutions in a global context. offers up-to-date information on the new realities of the workforce, including demographics, legislation, and social policy trends around the world not found in other texts analyzes the causes and consequences of workforce exclusion, highlighting the groups commonly excluded in various countries to underscore experiences both different and similar to those in the US for a greater understanding of the issues provides a comprehensive model of the inclusive workplace based on research and experience as a consulting expert to help implement effective new polices, procedure, and programs.
Table of Contents:
PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT Chapter 1: Introduction and Conceptual Framework The Challenge of Managing Diversity in a Global Context Tensions Posed by Global Workforce Trends Diversity and Exclusion: A Critical Workforce Problem The Inclusive Workplace Model Conceptual Framework and Organization of the Book Chapter 2: Diversity Legislation Goes Global The International Bill of Human Rights and Employment Rights Importance and Influence of the Declaration of Human Rights Implementation Diversity-Related Employment Legislation Broad Based Anti Discrimination Legislation Practical Implications Appendix 2.1. Universal Declaration of Human Rights APPENDIX 2.2. Global Anti-Discrimination and Equal Rights Legislation: Checklist Of Protections Offered By Select Number Of Countries Chapter 3: Discrimination, Equality and Fairness in Employment Discrimination and Equality in Employment Theoretical Perspectives of Discrimination and Affirmative Action Social Policies and Affirmative/Positive Action Programs The Public Debate over Affirmative and Positive Action Policies Challenges for Business Practices Chapter 4: Global Demographic Trends - Martha Farnsworth Riche and Michal Mor Barak International Population Trends Trends in the Working-Age Population Migration Trends National Trends Gender Diversity Age Diversity Racial and Ethnic Diversity Ability and Disability Diversity Sexual Orientation Diversity Chapter 5: Socio-economic Transitions - The New Realities of the Global Workforce 121 Worker Migration Chapter 5: Socio-economic Transitions - The New Realities of the Global Workforce Worker Migration Migration of Employers Implications for Diversity of Gender, Disability and Sexual Orientation Educational Trends and Workforce Diversity PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE DIVERSITY Chapter 6: Defining Diversity in a Global Context Workforce Diversity Defined Toward a Global Definition of Diversity Stereotypes and Prejudice Dehumanization and Oppression Employment-Related Discrimination Chapter 7: Vive la difference? Theoretical Perspectives on Diversity and Exclusion in the Workplace Diversity and Exclusion: A Critical Workforce Problem Theoretical Underpinnings of the Inclusion-Exclusion Construct Research on Organizational Demography Documenting Exclusion Social Psychological Theories on Diversity and Intergroup Relations Chapter 8: Culture and Communication in the Global Workplace The Cultural Context for the Global Workplace Cross-Cultural Communication Effective Cross-Cultural Communication Chapter 9: Interpersonal Relationships in a Global Work Context Cultural Styles and Relational Schemas Diversity in Interpersonal Relationships Interpersonal Relationships and Cross-cultural communication PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT--THE INCLUSIVE WORKPLACE Chapter 10: Diversity Management Defining Diversity Management From Equal Rights Laws to Affirmative/Positive Action to Diversity Management Diversity Management Paradigms The Impetus for Implementing Diversity Management Chapter 11: Managing the Globalize Workforce Diversity - An Overview of the Inclusive Workplace Model Chapter 12: The Inclusive Workplace - Level I (Diversity Within the Work Organization) Inclusive Policies and Practices Obstacles and Benefits of Implementing the Inclusive Approach Case Illustration: Level 1 - Inclusion and diversity within work organizations -Denny's, Inc. Chapter 13: The Inclusive Workplace - Level II (Inclusion through Corporate-Community Collaborations) Inclusive Policies and Practices Obstacles and Benefits of Implementing the Inclusive Approach Case Illustration: Level II - Inclusion and Corporate-Community Collaboration - Level 2 - Inclusion and corporate-community relations - Unilever Inc. Chapter 14: The Inclusive Workplace - Level III (Inclusion through State/National Collaborations) Inclusive Policies and Practices Obstacles and Benefits of Implementing the Inclusive Approach Inclusion of Distadvantaged Groups at the National/State Level The Eurest Case (Australia) History of the Aboriginals Australia's Plan to Mend the Injustices Eurest Continuing Controversy Further Analysis Chapter 15: The Inclusive Workplace - Level IV (Inclusion through International Collaborations) Level 4 - Inclusion Through Global Collaborations Level IV - Inclusion through global collaborations The Fair Trade Company Fair Trade History Global Village and The Fair Trade Company Fair Trade Future Chapter 16: Putting the pieces Together - Toward a Worldwide Inclusive Workplace The Value Base for the Inclusive Workplace Model Practice Applications of the Inclusive Workplace Model Conclusion References
About the Author :
Michalle Mor Barak, PhD, is a Professor at the University of Southern California with a joint appointment at the School of Social Work and the Marshall School of Business. She holds the Lenore Stein-Wood and William S. Wood Chair of Social Work and Business in a Global Society, is the Chair of the Industrial/Occupational Social Work Program, and is the founder and director of the International Center for the Inclusive Workplace. Professor Mor Barak has received awards of distinction, including a Fulbright award, the Lady Davis award for international exchange scholars, the University of California Regents Award, and the Franklin C. Sterlin Distinguished Faculty Award for Research and Scholarship. She has been invited to give keynote addresses and received grants to lead several prestigious conferences around the world, including the Rockefeller Foundation's grant to lead an international conference on global workforce diversity in Bellagio, Italy, and the Borchard Foundation's grant to lead a global think tank of scholars on diversity management at the Chateau de la Bretesche, France. A Principal Investigator on several large research projects, she has published extensively in the areas of global diversity and inclusion and industrial/occupational social work and has authored two books, Social Networks and Health (Garland, 1991) and Social Services in the Workplace (Haworth, 2000).
Review :
"A welcome addition to the emerging dialogue on diversity management is Michalle Mor Barak's inclusive workplace model...Managing Diversity comprehensively addresses the corporate role for inclusiveness as part of workforce management as well as at community, state and federal, and international levels... In this text, Mor Barak, who holds joint appointments at the University of Southern California Schools of Social Work and Business, has made a substantial contribution to the human resources and management literature." -- PROFILES IN DIVERSITY JOURNAL 20050912 "Authored by an extremely knowledgeable professor with a joint appointment in business and social work at the University of Southern California, this volume provides a thorough, well-written, and interesting resource on managing global workplace diversity that will be useful to both the practitioner and the conceptual researcher... All in all, this is a refreshing and compelling volume that will be useful to anyone in global business management... Highly recommended." -- T. Gutteridge CHOICE 20050701 http://www.usc.edu/uscnews/stories/12238.html -- USC 20060401 "A welcome addition to the literature on building a globally inclusive workplace!it deals with diversity of the diversity concept in different countries in terms of definition, underlying diversity theories, interpersonal and cultural aspects, and communication in the workplace! Several distinguishing feature of this book deliver value to the reader. Firstly, the book goes into the causal roots of workplace exclusion practices of employers as also their consequences. The analysis focuses on the groups that are commonly excluded in different parts of the world. Secondly, the book provides latest information on changing workplace realities across countries, including legislation, demography, and developments in social policy. This has been done through vignettes and case studies from different parts of the world. Thirdly, it envisages a comprehensive "inclusive workplace model" which among others includes policies, procedures, and programs that can help implement development of an inclusive workplace. Fourthly, the book gives cogent explanation for developing globally diverse workforce as a business case. Fifthly, it carries both theoretical content and practical information. The book offers some thoughtful illustrations and practical solutions to problems involved in developing a globally inclusive workplace! The book will be helpful for students and scholars in international business management, international HRM, diversity management and cross-cultural management. It is a useful resource for conceptualizing and implementing an inclusive workplace agenda. It reflects a global perspective and will interest readers across countries. The book has demonstrated well that when diversity and inclusion are being practiced as business strategies, they help in providing competitive advantage. It rightly suggests that in order to meaningfully practice DM people must be educated and held accountable for demonstrating new behaviors and competencies envisaging support for a diverse and inclusive workplace." -Debi S. Saini Vision-The Journal of Business Perspective, Vol. 9 No. 1 (January-March, 2005) -- Debi S. Saini 20060418 Managing Diversity: Toward a Globally Inclusive Workplace. Michalle E. Mor Barak. Thousand Oaks, CA: Sage Publications, 2005, 342 pages. ISBN: 0-76192773-5 $49.95 paperback This is a timely book. The book's subject, managing diversity in a global workplace, portends the future for a growing area of social work policy and practice. The author frames a compelling logic undergirding a worldwide movement for inclusiveness. The body of the text is presented in three sections: Part I, the global context for diversity management; part II, a social psychological perspective on workplace diversity; and part III, managing a diverse workforce in the global context--the inclusive workplace. Highlights of the book include a clearly developed conceptual model with definitions of diversity that integrate global workforce diversity management at the micro, mezzo, and macro levels. A range of policy and direct practice implications flow from the model. The book has numerous real-life examples and case vignettes illustrating and reinforcing the author's premise of a diverse, inclusive global workforce. Added support is found in relevant literature from selected countries. Covered throughout the text and summarized in succinct tables are worldwide legislation against sexual orientation discrimination, prohibiting sexual harassment, affirming universal human rights, and promoting affirmative action. Included in the book are a typology of definitions of diversity, dimensions of cultural difference, approaches to diversity management, and organizational implications of an inclusive workforce. Other contributions found in the book are an integrative definition of diversity management as well as a listing of components of an inclusive workplace. The book's appendix presents two author-developed instruments. One is a scale that measures perceptions of workplace inclusion--exclusion, and the other is a diversity perception scale. Also in the appendix is an extensive reference list drawn from worldwide sources. The references are a great resource for practitioners, policymakers, and researchers. Each will find a global literature treasure trove. A culturally diverse, inclusive workforce is well supported by social work values and ethics. A valuable resource for social work practice in a global context, the book is also highly recommended as a text in social work education programs. John J. Stretch Saint Louis University Source Citation: Stretch, John J. "Managing Diversity: Toward a Globally Inclusive Workplace." Social Work 51.3 (July 2006): 279(2). -- John J. Stretch Stretch, John J. "Managing Diversity: Toward a Globally Inclusive Workplace." Social Work 51.3 (July 2006): 279(2). 20060701 "The book has been structured excellently and covers a vast number of diversity issues in just 16 chapters. This book would be of value to anyone with research interests in diversity management or cross-cultural issues. This book has achieved its objective of giving the reader a multilevel understanding of diversity management. Considering the compact and structured presentation of different diversity issues of the globalised world, it is a value buy for academicians/researchers in this field." -- Sunil Kumar Singh 20061009 "A major strength of the volume is the ongoing clarification of what attention to workplace diversity means in everyday corporate practice. The examples provided in the book should be enough alone to interest most readers; they certainly enrich the value of the book for classroom teaching. The book is infused with cases from around the world that well exceed the usual line-up of "enlightened" European nations. The viewpoint of the book is truly global. By integrating established knowledge on diversity issues with contemporary perspectives on inclusion and globalization, this book pioneers the next generation of scholarship on issues of workforce diversity." -- Susan J. Lambert 20070412 "Mor Barak's book is one of the first to explore the synergies between international management and domestic diversity management. From the introduction the reader is drawn in by the ability of the author to highlight the key themes that will emerge and the reader is encouraged to think about how the issues being discussed can be applied within organizations. Although written in an academic style, the book is not overly theoretical in its approach and hence should appeal to a wide range of audiences including business people in small and large organizations, particularly those who have interest in establishing global business." -- Kate Hutchings 20070509 "A major strength of the volume is the ongoing clarification of what attention to workplace diversity means in everyday corporate practice. It is infused with a Human Rights perspective: individuals are viewed as holders of rights regardless of their individual characteristics and nationality." -- Susan J Lambert 20070530 "The book is an excellent resource to develop, theorize, and work out the inclusive workplace in a very comprehensive, encompassing, and interdisciplinary way...It can be recommended for all business and organization psychology students and all people interested in global business" -ACADEMY OF MANAGEMENT LEARNING & EDUCATION -- C. Barzantny Academy of Management Learning & Education 20071008
