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W. Earl Sasser

W. Earl Sasser

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1.
The Service Profit Chain
The Service Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
AED130
Binding:
Hardback
Release:
03 Jun 1997
Language:
English
International Edition
Ships within 18-20 Days Explain..
2.
The Value Profit Chain
The Value Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
AED121
Binding:
Paperback
Release:
23 Aug 2014
Language:
English
International Edition
Ships within 18-20 Days Explain..
3.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
By: James Heskett, W Earl Sasser
Publisher: Berrett-Koehler
No Review Yet
AED127
Binding:
Hardback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 16-18 Days Explain..
4.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: W. Earl Sasser Jr.
Publisher: Harper Collins India
No Review Yet
AED47
Binding:
paperback
Release:
Dec,2015
Language:
English
Out of Stock
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5.
Service Profit Chain
Service Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
AED80
Binding:
Digital (delivered electronically)
Release:
10 Apr 1997
Language:
English
Out of Stock
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6.
Service Breakthroughs
Service Breakthroughs
By: Earl W. Sasser, James L. Heskett, Et Al
Publisher: Simon & Schuster
No Review Yet
AED66
Binding:
Other book format
Release:
17 Sep 1990
Language:
English
Out of Stock
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7.
Chain Restaurant Industry
Chain Restaurant Industry
By: W. Earl Sasser, D.Daryl Wyckoff
No Review Yet
AED106
Binding:
Hardback
Language:
English
Out of Stock
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8.
United States Lodging Industry
United States Lodging Industry
By: W. Earl Sasser, D.Daryl Wyckoff
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AED115
Binding:
Hardback
Out of Stock
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9.
Management of Service Operations
Management of Service Operations
By: W. Earl Sasser, etc.
Publisher: Allyn & Bacon
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AED177
Binding:
Hardback
Release:
/05/1978
Out of Stock
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10.
Cases in Operations Management
Cases in Operations Management
By: W. Earl Sasser, etc.
Publisher: McGraw-Hill Education - Europe
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AED156
Binding:
Paperback
Release:
01 Jan 1982
Out of Stock
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11.
Cambios Creativos En Servicios
Cambios Creativos En Servicios
By: W Earl Sasser, J L Heskett
Publisher: Diaz de Santos
No Review Yet
AED356
Binding:
Paperback
Release:
01 Sep 1999
Language:
English
Out of Stock
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12.
The Service Management Course
The Service Management Course
By: Christopher W.L. Hart, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
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AED186
Binding:
Hardback
Release:
01 Jun 1991
Language:
English
Out of Stock
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13.
The Ownership Quotient
The Ownership Quotient
By: Joe Wheeler, W. Earl Sasser, James L. Heskett
Publisher: Harvard Business Review Press
No Review Yet
AED90
Binding:
Hardback
Release:
11 Nov 2008
Language:
English
Out of Stock
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14.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James Heskett, Earl W Sasser, Leonard A Schleisinger
Publisher: Dreamscape Media
No Review Yet
AED75
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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15.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
AED142
Binding:
Graphic Novel
Release:
01 Sep 2015
Out of Stock
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16.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
AED146
Binding:
Digital (delivered electronically)
Release:
01 Sep 2015
Language:
English
Out of Stock
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17.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
AED146
Binding:
Digital (delivered electronically)
Release:
01 Sep 2015
Language:
English
Out of Stock
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18.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Readhowyouwant
No Review Yet
AED42
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
Out of Stock
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