Thanos KriemadisThanos Kriemadis is Professor teaching Total Quality Management in services, Strategic management, Entrepreneurship and SMEs management, and Principles of Management at the University of Peloponnese. He received his B.A., M.A., Ph.D., and M.B.A. fromUSA Universities. He was specialized in Strategic Management under the guidance of Dr. Ansoff (The Father of Strategic Management). He was also an active member of the San Diego Deming User Group where he was introduced to Total Quality Management by Dr. Deming’s disciples. Dr. Kriemadis is Quality Auditor for Quality Management Systems (ISO 9001:2008) as well as Assessor of the European Excellence Award promoted by the European Foundation for Quality Management (EFQM) specialized in Small and Medium Enterprises and the Public sector-Education. Before moving to academia Dr. Kriemadis held several management posts in both the public and private sectors in the USA and Greece. In USA, he worked in the Quality Department of Motorola, Inc. using the six-sigma methodology. He also served as a quality and strategy consultant developing and auditing quality systems and strategic plans in Greece, European Union and USA. Research interests include Total Quality Management and Strategic Management issues applied in service organizations. Read More Read Less