Melissa ShepardMelissa Shepard, Salesforce CTA is a distinguished Salesforce Certified Technical Architect (CTA) and Advisory Consulting Partner with over 20 years of experience in Information Technology and Software Development, focusing on Salesforce CRM for the ast 18 years. She has a rich background in System Architecture, System Analysis, and Application Development, working with companies ranging from startups to global corporations across various commercial industries and professional services. An advocate for the Salesforce community, Melissa is also a MuleSoft Ambassador, Well-Architected Ambassador, and a prominent figure in several mentorship and nonprofit initiatives. As the Founder of ScaleUp Archs and Architect Ohana Slack, she is committed to empowering and upskilling Salesforce architects, guiding them towards achieving their CTA certification. Read More Read Less