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Joseph Michelli

Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbucks Exerience, he has appeared on The Glenn Beck Show and CNBC’s On the Money. Read More Read Less

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1.
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
4.2 (5)
AED108
Binding:
Hardback
Release:
16 Sep 2006
Language:
English
Available
Ships within 10-12 Days Explain..
2.
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
3.4 (5)
AED119
Binding:
Hardback
Release:
16 Jul 2008
Language:
English
International Edition
Ships within 10-12 Days Explain..
3.
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
4.5 (8)
AED164
Binding:
Hardback
Release:
16 Nov 2011
Language:
English
International Edition
Ships within 10-12 Days Explain..
4.
When Fish Fly
When Fish Fly
By: John Yokoyama, Joseph Michelli
Publisher: Little, Brown & Company
4.5 (8)
AED114
Binding:
Hardback
Release:
04 Aug 2004
Language:
English
Available
Ships within 8-10 Days Explain..
5.
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
By: Joseph Michelli
Publisher: McGraw-Hill Education
4.5 (6)
AED116
Binding:
Hardback
Release:
30 Sep 2019
Language:
English
International Edition
Ships within 14-16 Days Explain..
6.
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
4.2 (5)
AED171
Binding:
Hardback
Release:
16 Jun 2011
Language:
English
International Edition
Ships within 10-12 Days Explain..
7.
The Mindchamps Way: How To Turn An Idea Into A Global Movement
The Mindchamps Way: How To Turn An Idea Into A Global Movement
By: Joseph A Michelli
Publisher: World Scientific Publishing Co Pte Ltd
No Review Yet
AED117
Binding:
Hardback
Release:
10 Apr 2025
Language:
English
Available
Ships within 8-10 Days Explain..
8.
All Business Is Personal
All Business Is Personal
By: Joseph A. Michelli
Publisher: Benbella Books
No Review Yet
AED80
Binding:
Hardback
Release:
13 May 2025
Language:
English
International Edition
Ships within 14-16 Days Explain..
9.
Leading the Starbucks Way (PB)
Leading the Starbucks Way (PB)
By: Joseph Michelli
Publisher: McGraw-Hill Education
No Review Yet
AED122
Binding:
Paperback
Release:
27 Oct 2023
Language:
English
International Edition
Ships within 10-12 Days Explain..
10.
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
No Review Yet
AED95
Binding:
Hardback
Release:
16 Dec 2013
Language:
English
Available
Ships within 10-12 Days Explain..
11.
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
No Review Yet
AED169
Binding:
Hardback
Release:
16 Dec 2015
Language:
English
International Edition
Ships within 10-12 Days Explain..
12.
Mindchamps Way, The: How To Turn An Idea Into A Global Movement
Mindchamps Way, The: How To Turn An Idea Into A Global Movement
By: Joseph A Michelli
Publisher: World Scientific Publishing Co Pte Ltd
No Review Yet
AED109
Binding:
Hardback
Release:
23 Jul 2019
Language:
English
Out of Stock
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13.
All Business Is Personal
All Business Is Personal
By: Joseph A. Michelli
Publisher: Benbella Books
No Review Yet
AED0
Binding:
Digital (delivered electronically)
Release:
13 May 2025
Language:
English
Out of Stock
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14.
Prescription for Excellence
Prescription for Excellence
By: Joseph Michelli
Publisher: McGraw-Hill
No Review Yet
AED0
Binding:
Digital (delivered electronically)
Release:
20 Apr 2011
Out of Stock
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15.
The New Gold Standard
The New Gold Standard
By: Joseph A Michelli
Publisher: McGraw-Hill Companies
No Review Yet
AED0
Binding:
Digital (delivered electronically)
Release:
01 Jan 2008
Out of Stock
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16.
When Fish Fly
When Fish Fly
By: John Yokoyama, Joseph Michelli, Kevin Gray
Publisher: Random House Audio Publishing Group
No Review Yet
AED72
Binding:
CD-Audio
Release:
03 Aug 2004
Language:
English
Out of Stock
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17.
Customer Magic - The Macquarie Way
Customer Magic - The Macquarie Way
By: Joseph A Michelli
Publisher: Blackstone Publishing
No Review Yet
AED98
Binding:
CD-Audio
Release:
26 Mar 2024
Language:
English
Out of Stock
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18.
Customer Magic - The Macquarie Way
Customer Magic - The Macquarie Way
By: Joseph A Michelli
Publisher: Blackstone Publishing
No Review Yet
AED75
Binding:
CD-Audio
Release:
26 Mar 2024
Language:
English
Out of Stock
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19.
Customer Magic - The Macquarie Way
Customer Magic - The Macquarie Way
By: Joseph A Michelli
Publisher: Blackstone Publishing
No Review Yet
AED51
Binding:
Paperback
Release:
28 May 2024
Language:
English
Out of Stock
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