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Joseph A Michelli

Joseph A MichelliJoseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who shares his knowledge of exceptional business practices in ways that help companies develop joyful and productive workplace, with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives. Read More Read Less

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1.
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
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AED107
Binding:
Hardback
Release:
16 Sep 2006
Language:
English
International Edition
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2.
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
International Edition
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3.
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
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AED151
Binding:
Hardback
Release:
16 Nov 2011
Language:
English
International Edition
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4.
When Fish Fly
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AED159
Binding:
Hardback
Release:
04 Aug 2004
Language:
English
International Edition
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5.
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
International Edition
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6.
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
International Edition
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7.
Mindchamps Way, The: How To Turn An Idea Into A Global Movement
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AED107
Binding:
Hardback
Release:
10 Apr 2025
Language:
English
Available
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8.
All Business Is Personal
Publisher: Benbella Books
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AED95
Binding:
Hardback
Release:
13 May 2025
Language:
English
International Edition
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9.
Leading the Starbucks Way (PB)
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AED105
Binding:
Paperback
Release:
27 Oct 2023
Language:
English
International Edition
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10.
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
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AED159
Binding:
Hardback
Release:
16 Dec 2015
Language:
English
International Edition
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11.
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
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12.
Mindchamps Way, The: How To Turn An Idea Into A Global Movement
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AED130
Binding:
Hardback
Release:
23 Jul 2019
Language:
English
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13.
Customer Magic - The Macquarie Way
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AED152
Binding:
CD-Audio
Release:
23 Jan 2024
Language:
English
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14.
Customer Magic - The Macquarie Way
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AED116
Binding:
CD-Audio
Release:
26 Mar 2024
Language:
English
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15.
Customer Magic - The Macquarie Way
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AED89
Binding:
CD-Audio
Release:
26 Mar 2024
Language:
English
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16.
Customer Magic - The Macquarie Way
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AED60
Binding:
Paperback
Release:
28 May 2024
Language:
English
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17.
Customer Magic   The Macquarie Way
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AED85
Binding:
Paperback
Release:
26 Sep 2023
Language:
English
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18.
The Starbucks Experience Lib/E
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AED74
Binding:
CD-Audio
Release:
11 Oct 2022
Language:
English
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19.
The Starbucks Experience Lib/E
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AED276
Binding:
CD-Audio
Release:
11 Oct 2022
Language:
English
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