Heidi L. EverettHeidi L. Everett is an associate professor of strategic communications and journalism at St. Cloud State University. In addition to teaching, she has more than 20 years leading on-site and virtual teams in award-winning marketing and communications. Heidi is co-author of a Wall Street Journal bestseller on guiding principles for business as well as the author of several articles that have appeared in research and trade journals and business magazines. She has a PhD in technical communication from Texas Tech University. Read More Read Less