BJ BiernatowskiBJ Biernatowski is a digital transformation leader with expertise in AI-driven process optimization, intelligent automation, and global operations. He has led large-scale initiatives at Microsoft, Amazon, UnitedHealth Group, and Nordstrom, deliveringmeasurable efficiency and impact. His skills include process modeling, AI-assisted decision-making, and the integration of emerging technologies. Passionate about fusing strategy with AI, BJ architects scalable systems that boost agility and long-term competitiveness. He co-authored this book to help practitioners apply next-gen process models and lead sustainable transformation. Read More Read Less