Effizientes IT-Service-Management mit ITIL und Scrum
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Book 1
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Book 1
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Home > Business and Economics > Business and Management > Business mathematics and systems > Effizientes IT-Service-Management mit ITIL und Scrum: Strategien zur erfolgreichen Umsetzung und kontinuierlichen Verbesserung
Effizientes IT-Service-Management mit ITIL und Scrum: Strategien zur erfolgreichen Umsetzung und kontinuierlichen Verbesserung

Effizientes IT-Service-Management mit ITIL und Scrum: Strategien zur erfolgreichen Umsetzung und kontinuierlichen Verbesserung


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About the Book

In der heutigen, schnelllebigen IT-Welt stehen Unternehmen vor der Herausforderung, stabile und gleichzeitig flexible IT-Services bereitzustellen, die den Anforderungen des digitalen Zeitalters gerecht werden. Dieses Buch zeigt, wie ITIL und Scrum - zwei bewährte Ansätze - optimal kombiniert werden können, um genau diese Ziele zu erreichen. Walther Ullmann bietet einen praxisnahen Leitfaden, der Ihnen hilft, die strukturierten Prozesse von ITIL mit der Agilität und Anpassungsfähigkeit von Scrum zu vereinen. Sie lernen, wie Sie Servicequalität steigern, Veränderungen effizient umsetzen und Ihre IT-Organisation fit für die Zukunft machen können. Mit anschaulichen Beispielen, praxisorientierten Strategien und wertvollen Tipps zeigt dieses Buch: Wie ITIL und Scrum zusammenwirken, um Synergien im IT-Service-Management zu schaffen. Wie Sie mit iterativen Ansätzen schneller auf Kundenanforderungen reagieren. Wie die Prinzipien der kontinuierlichen Verbesserung Ihre IT-Services auf ein neues Niveau heben. Ob IT-Manager, Projektleiter oder Serviceverantwortlicher - dieses Buch bietet Ihnen die Werkzeuge und das Wissen, um die Herausforderungen moderner IT-Organisationen zu meistern und gleichzeitig neue Chancen zu nutzen. Machen Sie IT-Service-Management zu Ihrem Wettbewerbsvorteil! Entdecken Sie, wie ITIL und Scrum gemeinsam die Zukunft Ihrer IT prägen können.


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Product Details
  • ISBN-13: 9783384482020
  • Publisher: Tredition Gmbh
  • Publisher Imprint: Tredition Gmbh
  • Height: 229 mm
  • No of Pages: 304
  • Returnable: N
  • Spine Width: 21 mm
  • Weight: 625 gr
  • ISBN-10: 3384482026
  • Publisher Date: 05 Jan 2025
  • Binding: Hardback
  • Language: German
  • Returnable: N
  • Returnable: N
  • Sub Title: Strategien zur erfolgreichen Umsetzung und kontinuierlichen Verbesserung
  • Width: 152 mm


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Effizientes IT-Service-Management mit ITIL und Scrum: Strategien zur erfolgreichen Umsetzung und kontinuierlichen Verbesserung
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Effizientes IT-Service-Management mit ITIL und Scrum: Strategien zur erfolgreichen Umsetzung und kontinuierlichen Verbesserung
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