ITIL IT Service Management
Home > Business and Economics > Business and Management > Management and management techniques > Management of specific areas > ITIL IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams
ITIL IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams

ITIL IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams


     0     
5
4
3
2
1



Out of Stock


Notify me when this book is in stock
X
About the Book

There has never been a ITIL IT Service Management manual like this. 100 Most Asked is not about the ins and outs of ITIL IT Service Management. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about ITIL IT Service Management's best practice and standards details. Instead, it introduces everything you want to know to be successful with and in a ITIL IT Service Management role and environment.T HIS BOOK COVERS: Change Management on ITIL: Working for Changes Within the Organization The Role of Change Management Ticketing in ITIL Configuration Management Database (CMDB) ITIL's Standardized Database Scheme The Steps Involved in Using CMMI ITIL A Short Description of ITIL History- The Best Way to Define ITIL How to Employ ITIL Principles to Improve Your IT Organization Discover the New ITIL Version 3 ITIL Capacity Management ITIL CMM and Six Sigma: Three for the Company The Importance of ITIL Process Map and What it Can Do to Your Business Reasons Why You Need ITIL Capacity Management The ITIL Certification Course What is ITIL Change Management?Understanding ITIL Concepts and Terminology General Tips in Taking an ITIL Exam ITIL Fault Tree Analysis: Determining the Root Cause of Failures Reasons Why You Should Take ITIL Foundation Course ITIL Foundation: The First Step to ITIL Success ITIL Framework: The Backbone of ITIL Functions and Processes ITIL Help Desk: How ITIL Can Help Improve Your Help Desk Services ITIL in Action: Service Delivery ITIL Incident Management Course: Minimizing the Adverse Effects of Incidents ITIL Incident Management Seminars: Honing Incident Troubleshooting Skills ITIL Incident Management: Technologies for Customer Satisfaction Benefits of Incident Management Tool The Proven Tips to Pass the ITIL Input/Output Manager's Exam ITIL Jobs: What Employees and Jobseekers Should Know What is the meaning of "ITIL Methodology"? ITIL Capacity Management: Toward Providing Consistent Levels of Service Simulating Your ITIL CSIP: ITIL Planning To Implement Service Management Learning ITIL through Poster usage ITIL PPT File: The Best Way to Create ITIL Presentations ITIL Procedures: The De Facto Standards for IT Operations ITIL Demo Process: The Jigsaw Diagram Understanding Basic Concepts through ITIL Process Demo ITIL Process Diagram: Jigsaw and BS15000 ITIL Flow Process on Live Demo Tools to Aid ITIL Process Service Support and Service Delivery - The Two Significant Disciplines Involved in the ITIL Process ITIL Quiz/Exam: The Biggest Challenge for Potential ITIL Professionals ITIL Salary Increases with Certification ITIL Security Management: Increasing the Company's Level of Security Service Delivery: Capacity Management in ITIL ITIL Service Support and Processes ITIL Training: Defining the Different ITIL Certification Courses ITIL V3: From Process to Service Life Cycle ITIL and White Papers in PPT Customize Your ITIL Workflow A Short Definition of ITIL Best Practice The Scope of ITIL Best Practices Change Advisory Board of ITIL The ITIL Capacity Process The Benefits of Using an ITIL Case Study How to Pass an ITIL Case Study Exam What Should I do to Earn an ITIL Certificate?The Importance of ITIL Certifications Do My IT People Need to Be ITIL Certified? What Benefits will You Get from Taking an ITIL Course? eTOM and ITIL What to Expect From ITIL Exams ITIL Foundation Certificate: The Basics All About ITIL Foundation Certificate in IT Service Management Sample Questions of ITIL Foundation The ITIL Foundation Exam Understanding the ITIL Foundations Live Demo Why is the ITIL Incident Management Demo Important? Interactive Live Demo of ITIL How to Effectively Use an ITIL Interactive Process Map The Service Management of ITIL


Best Sellers


Product Details
  • ISBN-13: 9780980459975
  • Publisher: Emereo Pty Ltd
  • Publisher Imprint: Emereo Pty Ltd
  • Height: 229 mm
  • Returnable: N
  • Sub Title: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams
  • Width: 152 mm
  • ISBN-10: 0980459974
  • Publisher Date: 01 Jan 2008
  • Binding: Paperback
  • Language: English
  • Spine Width: 10 mm
  • Weight: 273 gr


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
ITIL IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams
Emereo Pty Ltd -
ITIL IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

ITIL IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!