Research Handbook on Public Management and Artificial Intelligence
Home > Society and Social Sciences > Politics and government > Public administration > Research Handbook on Public Management and Artificial Intelligence: (Elgar Handbooks in Public Administration and Management)
Research Handbook on Public Management and Artificial Intelligence: (Elgar Handbooks in Public Administration and Management)

Research Handbook on Public Management and Artificial Intelligence: (Elgar Handbooks in Public Administration and Management)


     0     
5
4
3
2
1



Available


X
About the Book

This pioneering Research Handbook on Public Management and Artificial Intelligence provides a comprehensive overview of the potentials, challenges, and governance principles of AI in a public management context. Multidisciplinary in approach, it draws on a variety of jurisdictional perspectives and expertly analyses key topics relating to this socio-technical phenomenon. Showcasing contributions by a collection of eminent scholars from across the globe, this Research Handbook presents cutting-edge research on AI in public management. Organised into three parts corresponding with distinct foci of research, it explores the adoption and implementation of AI in public management settings, presents specific case studies and examples of AI in the public sector, and outlines future trends and directions in the evolution of AI adoption and use in public management. Based on empirical research from a global perspective, this Research Handbook will prove invaluable to practitioners, policymakers, and public managers both as users and co-creators of AI-enabled services. Researchers and academics in the fields of organisational innovation, public management, technology, public administration, and public policy will also find this to be an essential read.

Table of Contents:
Contents: Foreword xvi Introduction to the Research Handbook on Public Management and Artificial Intelligence 1 Yannis Charalabidis, Rony Medaglia and Colin van Noordt PART I ADOPTION AND IMPLEMENTATION OF AI IN PUBLIC MANAGEMENT 1 Artificial intelligence algorithms and applications in the public sector: a systematic literature review based on the PRISMA approach 8 David Valle-Cruz J., Ramon Gil-Garcia and Rodrigo Sandoval-Almazan 2 A trifold research synthesis on AI-induced service automation 27 Matthias Döring and Lisa Hohensinn 3 AI in the public sector: fundamental operational questions and how to address them 45 Muiris MacCarthaigh, Stanley Simoes and Deepak P. 4 Towards a systematic understanding on the challenges of public procurement of artificial intelligence in the public sector 62 Keegan McBride. Colin van Noordt, Gianluca Misuraca and Gerhard Hammerschmid 5 Enhancing citizen service management through AI-enabled systems – a proposed AI readiness framework for the public sector 79 Alvina Lee, Venky Shankararaman and Ouh Eng Lieh 6 Measuring user-centricity in AI-enabled European public services: a proposal for enabling maturity models 97 Francesco Niglia and Luca Tangi PART II EXAMPLES AND CASE STUDIES OF AI IN PUBLIC MANAGEMENT 7 Application of artificial intelligence by Poland’s public administration 118 Bartosz Rzycki, David Duenas-Cid and Aleksandra Przegalińska 8 The effect of algorithmic tools on public value considerations in participatory processes: the case of regulations.gov 136 Sarah Giest, Alex Ingrams and Bram Klievink 9 Artificial intelligence and its regulation in representative institutions 149 Fotios Fitsilis and Patricia Gomes Rêgo de Almeida 10 Personalised public services powered by AI: the citizen digital twin approach 168 Aleksi Kopponen, Antti Hahto, Tero Villman, Petri Kettunen, Tommi Mikkonen and Matti Rossi 11 Enterprise data governance for artificial intelligence: implications from algorithmic jobseeker profiling applications in government 185 Luis Felipe Luna-Reyes and Teresa M. Harrison PART III FORWARD-LOOKING RESEARCH ON AI IN PUBLIC MANAGEMENT 12 Taking stock and looking ahead – developing a science for policy research agenda on the use and uptake of AI in public sector organisations in the EU 206 Luca Tangi, Peter Ulrich, Sven Schade and Marina Manzoni 13 Analysis of driving public values of AI initiatives in government in Europe 224 Colin van Noordt, Gianluca Misuraca and Ines Mergel 14 Challenges and design principles for the evaluation of productive AI systems in the public sector 243 Per Rådberg Nagbøl, Oliver Krancher and Oliver Müller 15 Trustworthy public sector AI: research progress and future agendas 260 Naomi Aoki, Melvin Tay and Masaru Yarime

About the Author :
Edited by Yannis Charalabidis, Professor of Digital Governance, Department of Information and Communication Systems Engineering, University of the Aegean, Greece, Rony Medaglia, Professor with special responsibilities in Digitalization and the UN Sustainable Development Goals, Department of Digitalization, Copenhagen Business School, Denmark and Colin van Noordt, PhD Researcher, Ragnar Nurkse Department of Innovation and Governance, Tallinn TalTech, Estonia

Review :
‘As AI makes an unprecedented leap forward, there are fundamental questions about the role it will and should play in government. This must-read volume brings together contributions from leaders in digital governance research from around the globe to answer these questions. With its truly international perspective and breadth, this is an essential reference for the AI era.’


Best Sellers


Product Details
  • ISBN-13: 9781802207330
  • Publisher: Edward Elgar Publishing Ltd
  • Publisher Imprint: Edward Elgar Publishing Ltd
  • Height: 244 mm
  • No of Pages: 302
  • Width: 169 mm
  • ISBN-10: 1802207333
  • Publisher Date: 13 Feb 2024
  • Binding: Hardback
  • Language: English
  • Series Title: Elgar Handbooks in Public Administration and Management


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Research Handbook on Public Management and Artificial Intelligence: (Elgar Handbooks in Public Administration and Management)
Edward Elgar Publishing Ltd -
Research Handbook on Public Management and Artificial Intelligence: (Elgar Handbooks in Public Administration and Management)
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Research Handbook on Public Management and Artificial Intelligence: (Elgar Handbooks in Public Administration and Management)

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    Fresh on the Shelf


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!