Project Management Maturity Model: (PM Solutions Research)

Following in the tradition of its bestselling predecessors, Project Management Maturity Model, Third Edition provides a roadmap for improving project success and boosting organizational performance. This edition presents new and revised material based on the Project Management Institute’s (PMI’s) A Guide to the Project Management Body of Knowledge, Fifth Edition (PMBOK® Guide). Chapters are based on the 10 knowledge areas specified in PMI’s standard. A cornerstone of the author’s organization, PM Solutions, has been the Project Management Maturity Model (PMMMSM). This book fully describes the model to provide you with a comprehensive tool to improve your organization’s project management practices. The book covers the areas critical to organizational improvement, including the project management office, management oversight, and professional development. After reading this book, you will understand how to: Determine the maturity of your organization’s project management processes and use that information to address business needs Map a logical path to organization-wide process improvement Set priorities for short-term process improvement Assess the need for a project management office Track progress against your project management improvement plan Build and sustain a culture of project management excellence The book provides you with a conceptual framework to optimize specific project management processes and boost the capabilities of your organization. It presents best practices for determining portfolio maturity, setting short-term priorities, improving portfolio management processes, and tracking progress. It also includes a checklist for assessing your organization’s project management maturity as well as an updated version of PM Solutions’ Project Portfolio Management Maturity Model.

Table of Contents:
Describing Project Management Maturity Project Management Maturity Model Model Description      Key Attributes of Knowledge Areas      Levels of Project Management Maturity      General Component Description      Three Special Interest Components      Five Levels of Maturity           Why SEI CMMs Serve as Standards           Notes on Measuring against the Five Levels      Assessing Your Level      Maturing to Level 3 and Beyond           Attaining Level 4 Maturity           Attaining Level 5 Maturity Conclusion Definitions of Maturity Levels Level 1: Initial Process Level 2: Structured Process and Standards Level 3: Organizational Standards and Institutionalized Process Level 4: Managed Process Level 5: Optimizing Process. Project Integration Management Components Special Interest Component: Project Management Office (PMO) Level 1: Initial Process      Project Charter Development      Project Management Plan Development      Project Execution      Monitoring and Controlling Project Work      Integrated Change Control      Project or Phase Closure      Special Interest Component: The Project Management Office (PMO) Level 2: Structured Process and Standards      Project Charter Development      Project Management Plan Development      Project Execution      Monitoring and Controlling Project Work      Integrated Change Control      Project or Phase Closure      Special Interest Component: Project Management Office (PMO) Level 3: Organizational Standards and Institutionalized Process      Project Charter Development      Project Management Plan Development      Project Execution      Monitoring and Controlling Project Work      Integrated Change Control      Project or Phase Closure      Special Interest Component: Project Management Office (PMO) Level 4: Managed Process      Project Charter Development      Project Management Plan Development      Project Execution      Monitoring and Controlling Project Work      Integrated Change Control      Project or Phase Closure      Special Interest Component: Project Management Office (PMO) Level 5: Optimizing Process      Project Charter Development      Project Management Plan Development      Project Execution      Monitoring and Controlling Project Work      Integrated Change Control      Project or Phase Closure      Special Interest Component: Project Management Office (PMO) Scope Management Components      Scope Management Planning      Requirements Collection      Scope Definition      Work Breakdown Structure      Scope Validation      Scope Change Control Level 1: Initial Process      Scope Management Planning      Requirements Collection      Scope Definition      Work Breakdown Structure      Scope Validation      Scope Change Control Level 2: Structured Process and Standards      Scope Management Planning      Requirements Collection      Scope Validation      Work Breakdown Structure      Scope Validation      Scope Change Control Level 3: Organizational Standards and Institutionalized Process      Scope Management Planning      Requirements Collection      Scope Definition      Work Breakdown Structure      Scope Validation      Scope Change Control Level 4: Managed Process      Scope Management Planning      Requirements Collection      Scope Definition      Work Breakdown Structure      Scope Validation      Scope Change Control Level 5: Optimizing Process      Scope Management Planning      Requirements Collection      Scope Definition      Work Breakdown Structure      Scope Validation      Scope Change Control Time Management Components      Time Management Planning      Activity Definition      Activity Sequencing      Activity Resource Estimation      Activity Duration Estimation      Schedule Development      Schedule Control      Schedule Integration Level 1: Initial Process      Time Management Planning      Activity Definition      Activity Sequencing      Activity Resource Estimation      Activity Duration Estimation      Schedule Development      Schedule Control      Schedule Integration Level 2: Structured Process and Standards      Time Management Planning      Activity Definition      Activity Sequencing      Activity Resource Estimation      Activity Duration Estimation      Schedule Development      Schedule Control      Schedule Integration Level 3: Organizational Standards and Institutionalized Process      Time Management Planning      Activity Definition      Activity Sequencing      Activity Resource Estimation      Activity Duration Estimation      Schedule Development      Schedule Control      Schedule Integration Level 4: Managed Process      Time Management Planning      Activity Definition      Activity Sequencing      Activity Resource Estimation      Activity Duration Estimation      Schedule Development      Schedule Control      Schedule Integration Level 5: Optimizing Process      Time Management Planning      Activity Definition      Activity Duration Estimation      Schedule Development      Schedule Control      Schedule Integration Cost Management Components      Cost Management Planning      Cost Estimating      Budget Determination      Cost Control Level 1: Initial Process      Cost Management Planning      Cost Estimating      Budget Determination      Cost Control Level 2: Structured Process and Standards      Cost Management Planning      Cost Estimating      Budget Determination      Cost Control Level 3: Organizational Standards and Institutionalized Process      Cost Management Planning      Cost Estimating      Budget Determination      Cost Control Level 4: Managed Process      Cost Management Planning      Cost Estimating      Budget Determination      Cost Control Level 5: Optimizing Process      Cost Management Planning      Cost Estimating      Budget Determination      Cost Control Quality Management Components      Quality Management Planning      Quality Assurance      Quality Control      Special Interest Component: Management Oversight Level 1: Initial Process      Quality Management Planning      Quality Assurance      Quality Control      Special Interest Component: Management Oversight Level 2: Structured Process and Standards      Quality Management Planning      Quality Assurance      Quality Control      Special Interest Component: Management Oversight Level 3: Organizational Standards and Institutionalized Process      Quality Management Planning      Quality Assurance      Quality Control      Special Interest Component: Management Oversight Level 4: Managed Process      Quality Management Planning      Quality Assurance      Quality Control      Special Interest Component: Management Oversight Level 5: Optimizing Process      Quality Management Planning      Quality Assurance      Quality Control      Special Interest Component: Management Oversight Human Resources Management Components      Human Resources Management Planning      Project Team Acquisition      Project Team Development      Project Team Management      Special Interest Component: Professional Development Management Level 1: Initial Process      Human Resources Management Planning      Project Team Acquisition      Project Team Development      Special Interest Component: Professional Development Management Level 2: Structured Process and Standards      Human Resources Management Planning      Project Team Acquisition      Project Team Development      Special Interest Component: Professional Development Management Level 3: Organizational Standards and Institutionalized Process      Human Resources Management Planning      Project Team Acquisition      Project Team Development      Special Interest Component: Professional Development Management Level 4: Managed Process      Human Resources Management Planning      Project Team Acquisition      Project Team Development      Special Interest Component: Professional Development Management Level 5: Optimizing Process      Human Resources Management Planning      Project Team Acquisition      Project Team Development      Special Interest Component: Professional Development Management Communications Management Components      Communications Management Planning      Communications Management (Information Distribution)       Communications Control      Issues Tracking and Management Level 1: Initial Process      Plan Communications Management      Manage Communications      Control Communications      Issues Tracking and Management Level 2: Structured Process and Standards      Plan Communications Management      Manage Communications      Control Communications      Issues Tracking and Management Level 3: Organizational Standards and Institutionalized Process      Plan Communications Management      Manage Communications      Control Communications      Issues Tracking and Management Level 4: Managed Process      Plan Communications Management      Manage Communications      Control Communications      Issues Tracking and Management Level 5: Optimizing Process      Plan Communications Management      Manage Communications      Control Communications      Issues Tracking and Management Risk Management Components      Risk Management Planning      Risk Identification      Qualitative Risk Analysis      Quantitative Risk Analysis      Risk Response Planning      Risk Control      Risk Documentation Level 1: Initial Process      Risk Management Planning      Risk Identification      Qualitative Risk Analysis      Quantitative Risk Analysis      Risk Response Planning      Risk Control      Risk Documentation Level 2: Structured Process and Standards      Risk Management Planning      Risk Identification      Qualitative Risk Analysis      Quantitative Risk Analysis      Risk Response Planning      Risk Control      Risk Documentation Level 3: Organizational Standards and Institutionalized Process      Risk Management Planning      Risk Identification      Qualitative Risk Analysis      Quantitative Risk Analysis      Risk Response Planning      Risk Control      Risk Documentation Level 4: Managed Process      Risk Management Planning      Risk Identification      Qualitative Risk Analysis      Quantitative Risk Analysis      Risk Response Planning      Risk Control      Risk Documentation Level 5: Optimizing Process      Risk Management Planning      Risk Identification      Qualitative Risk Analysis      Quantitative Risk Analysis      Risk Response Planning      Risk Control      Risk Documentation Procurement and Vendor Management Components      Procurement Management Planning      Procurement Requisition and Solicitation      Procurement Control and Vendor Management      Procurement Closure Level 1: Initial Process      Procurement Management Planning      Procurement Requisition and Solicitation      Procurement Control and Vendor Management      Procurement Closure Level 2: Structured Process and Standards      Procurement Management Planning      Procurement Requisition and Solicitation      Procurement Control and Vendor Management      Procurement Closure Level 3: Organizational Standards and Institutionalized Process      Procurement Management Planning      Procurement Requisition and Solicitation      Procurement Control and Vendor Management      Procurement Closure Level 4: Managed Process      Procurement Management Planning      Procurement Requisition and Solicitation      Procurement Control and Vendor Management      Procurement Closure Level 5: Optimizing Process      Procurement Management Planning      Procurement Requisition and Solicitation      Procurement Control and Vendor Management      Procurement Closure Project Stakeholder Management Components      Stakeholder Identification      Stakeholder Management Planning      Managing Stakeholder Engagement      Controlling Stakeholder Engagement Level 1: Initial Process      Stakeholder Identification      Stakeholder Management Planning      Managing Stakeholder Engagement      Controlling Stakeholder Engagement Level 2: Structured Process and Standards      Stakeholder Identification      Stakeholder Management Planning      Managing Stakeholder Engagement      Controlling Stakeholder Engagement Level 3: Organizational Standards and Institutionalized Process      Stakeholder Identification      Stakeholder Management Planning      Managing Stakeholder Engagement      Controlling Stakeholder Engagement Level 4: Managed Process      Stakeholder Identification      Stakeholder Management Planning      Managing Stakeholder Engagement      Controlling Stakeholder Engagement Level 5: Optimizing Process      Stakeholder Identification      Stakeholder Management Planning      Managing Stakeholder Engagement      Controlling Stakeholder Engagement Now What? Using Your Maturity Assessment to Achieve Business Goals Business Impact of Improved Maturity Using Results of Assessment      Culture Change and Employee Engagement      Baselining Capability for Performance Measurement      Project Management Office Implementation      Repeated Use as Progress and Effectiveness Tool      Target Six-Month Improvement Goals      Setting Maturity Goals Appendix A: Self-Assessment Survey To Assess Your Organization’s Project Management Maturity Appendix B: PPM Maturity Model Eight PPM Components      1. Portfolio Governance           Portfolio Governance Process            Alignment to Organization Strategy and Objectives           Roles and Responsibilities           Portfolio Review Board      2. Project Opportunity Assessment and Initiation                Project Opportunity Assessment and Initiation Processes                Business Value Determination      3. Project Prioritization and Selection           Project Prioritization Process           Prioritization Scheme           Selection and Funding Process      4. Portfolio and Project Communications Management           Categorization of Projects           Portfolio Information Defined           List of Approved Projects           Processes for Sharing Information           Project Communication Management Processes      5. Portfolio Resource Management           Resource Assignment Process           Skills Identification and Asset Inventory           Portfolio Resource Planning      6. Portfolio Risk Management           Risk Management Processes           Risk Measures and Metrics      7. Portfolio Management Organizational Structure           Governance Organizational Structure           Portfolio Administrative Functions      8. Portfolio Performance Management           Portfolio Performance Management Processes           Portfolio Information Sharing PPM Model      Level 1: Initial Process           Portfolio Governance           Project Opportunity Assessment and Initiation           Project Prioritization and Selection           Portfolio and Project Communications Management           Portfolio Resource Management           Portfolio Risk Management           Portfolio Management Organizational Structure           Portfolio Performance Management      Level 2: Structured Process and Standards           Portfolio Governance           Project Opportunity Assessment and Initiation           Project Prioritization and Selection           Portfolio and Project Communications Management           Portfolio Resource Management           Portfolio Risk Management           Portfolio Management Organizational Structure           Portfolio Performance Management      Level 3: Organizational Standards and Institutionalized Process           Portfolio Governance           Project Opportunity Assessment and Initiation           Project Prioritization and Selection           Portfolio and Project Communications Management           Portfolio Resource Management           Portfolio Risk Management           Portfolio Management Organizational Structure           Portfolio Performance Management      Level 4: Managed Process           Portfolio Governance           Project Opportunity Assessment and Initiation           Project Prioritization and Selection           Portfolio and Project Communications Management           Portfolio Resource Management           Portfolio Risk Management           Portfolio Management Organizational Structure           Portfolio Performance Management      Level 5: Optimizing Process           Portfolio Governance           Project Opportunity Assessment and Initiation           Project Prioritization and Selection           Portfolio and Project Communications Management           Portfolio Resource Management           Portfolio Risk Management           Portfolio Management Organizational Structure           Portfolio Performance Management References Index

About the Author :
J. Kent Crawford, PMP, is the founder and CEO of PM Solutions and its training subsidiary, PM College. Crawford led PM Solutions in establishing the annual PMO of the Year Award, developing the first project manager competency assessment instrument, and creating one of the first project management maturity models. These innovations not only serve the project management community at large, but are incorporated into PM Solutions consulting and training practices to ensure that clients receive services in tune with the latest developments in the marketplace. He is a popular, dynamic speaker at project management events worldwide. As an advocate of the profession, he is passionate about project management, with a focus on its business value. A former President and Chair of the Project Management Institute (PMI®), Crawford has been honored with the PMI Fellow Award, PMI's most prestigious individual award. In addition to authoring The Strategic Project Office: A Guide to Improving Organizational Performance, which received the 2001 David I. Cleland Project Management Literature Award from the Project Management Institute, Crawford is the author of Project Management Maturity Model: Providing a Proven Path to Project Management Excellence, Project Management Roles & Responsibilities (all now in their second editions), An Inside Look at High-Performing PMOs, Optimizing Human Capital with a Strategic Project Office, and Seven Steps to Strategy Execution.

Review :
Praise for Its Bestselling Predecessor: A comprehensive and well-thought-out model. The PMMMSM methodology will enable any organization to systematically and efficiently improve its project management capabilities. —Donald J. McGillen, CIO Institute, Carnegie Mellon University