The Strategic CIO: Changing the Dynamics of the Business Enterprise

Recognized as One of the Best Business Books for 2014 by CIO Magazine Based on interviews with more than 150 CIOs, IT/business executives, and academic thought leaders, The Strategic CIO: Changing the Dynamics of the Business Enterprise provides insight, success stories, and a step-by-step methodology to transform your IT organization into a strategic asset that drives customer value, increases revenues, and enhances shareholder wealth. The book details how strategic CIOs from FedEx, Procter & Gamble, McKesson, and other leading companies transformed their organizations. It illustrates the methods these CIOS used to become strategic partners that collaborate effectively within their organizations to leverage information and technology for a competitive advantage. The text will help you assess the key competencies and skills required by IT personnel to partner with your business teams to create new and enhanced products and services that create customer value, increase margin, and enhance shareholder wealth. The book includes powerful methodologies, time-saving templates, proven best practices, and helpful assessments. It also details a four-phase methodology, along with the associated activities and tools, to help your IT organization successfully transform into a strategic IT organization. Gain insight into the four domain competencies and twelve associated skills required to build effective strategic IT organizations. Build your roadmap to success using the transformation methodology described in the text and you will be on your way to making your organization a strategic IT organization. Read Philip Weinzimer’s recent article that appeared on CIO.com.

Table of Contents:
Chapter 1 Introduction: The Changing Role of the CIO Chapter 2 Section Overview: How to Deliver Commodity and Business Services Exceptionally Well Chapter 3 Business Value of Delivering Services Exceptionally Well Chapter 4 How to Excel at Operational Stability Chapter 5 How to Succeed at Project Governance Chapter 6 How to Measure and Improve the Business Value of IT Service Chapter 7 Section Overview: Understand the Business, Focus on User Experience, and Improve Business Skills of IT Personnel Chapter 8 Why CIOs Need to Understand the Business to Succeed Chapter 9 Th e Importance of Understanding Your Organizational Culture in Building Effective Teams Chapter 10 Key Competencies and Skills of Your IT Organization Chapter 11 How to Measure and Improve the Maturity of the Strategic IT Competencies and Skills of Your IT Organization Chapter 12 Sect ion Overview: Implement Initiatives to Improve Marg in (Sales/Cost) Chapter 13 How Strategic CIOs Focus on Initiatives to Improve Margin Chapter 14 Section Overview: Leverage Technology Strategically to Innovate Value Chapter 15 Why Leveraging Technology Strategically to Innovate Value Is a Game Changer Chapter 16 How FedEx Leverages Technology Strategically to Innovate Value Chapter 17 How Procter & Gamble Leverages Technology Strategically to Innovate Value Chapter 18 How Five CIOs from Different Industries Chapter 19 Sect ion Overview: How to Measure the Strategic Maturity of Your IT Chapter 20 Final Thoughts: An Executive Challenge

About the Author :
Phil Weinzimer is president of Strategere Consulting and works with clients to develop business and IT strategies that focus on achieving business outcomes. Mr. Weinzimer was previously the Managing Principal-Professional Services for IT Business Management at BMC Software and was Managing Principal in the Professional Services organizations for ITM Software, CAI, Sapient, and Unisys. Management experience includes executive positions in the defense and manufacturing industries in the areas of Vendor Management, Materials Management, Operations, and Finance. Mr. Weinzimer's consulting experience includes building and leading consulting practices, selling Professional Services, managing multiple engagements in the US and Europe. Industry experience is in Health Care, Manufacturing, Pharmaceutical, and Financial Services industries. Mr. Weinzimer uses creative and innovative coaching techniques-through workshops-to enhance new organizational skills, knowledge, and teamwork in IT Strategy, Process Redesign, and Organizational Change. Mr. Weinzimer’s new book, The Strategic CIO: Changing the Dynamics of the Business Enterprise, to be published in September 2014 by Taylor & Francis, focuses on how CIOs strategically transform IT organizations by leveraging information and technology to create new customer value, increase corporate revenue, and enrich shareholder value. His previous book, Getting it Right: Creating Customer Value for Market Leadership, published by John Wiley, focuses on transforming an organization using a 3P strategy: PREPARE personnel to work together as a team, PERCEIVE customer needs, and PROVIDE new products and services that create sustainable and profitable value. Mr. Weinzimer speaks regularly on IT strategy and writes an ongoing column for AITS.org focusing on The Strategic CIO, and for CIO.com on the subject of Transforming IT for Business Success. Mr. Weinzimer has written articles for CIO magazine on the subject of strategic CIOs, and co-authored a case study for Harvard Business School (HBS). He is also a journalist for Sarder TV, a division of Netcomlearning, interviewing CIOs, IT and business executives, and academic thought leaders on the subject of leveraging information and technology for competitive advantage. Mr. Weinzimer also hosts a video series on AITS.org, The Strategic CIO, interviewing business executives on the strategic use of IT to create customer value, increase margins, and enhance shareholder growth.

Review :
Given recent changes in technology and business, the CIO role is effectively a new job. Phil Weinzimer's book is a fantastic owner's manual for CIOs, whether you are one, aspire to be one, or want to work more effectively with one. —Thomas H. Davenport, Distinguished Professor, Babson College and author of Big Data @ Work Technology change is constant, always driving business model change—but Weinzimer has correctly captured the current disruptive velocity and magnitude of both, and the criticality of a different breed of CIO to harness these seismic shifts ... . —Randy Spratt, Executive Vice President, CIO and CTO, McKesson Corporation An inspiring resource for CIOs, and aspiring CIOs, looking to transform and disrupt their industry.—Gary Wimberly, Senior Vice President and CIO, Express Scripts The role of the CIO is changing faster than ever before. The best CIOs today combine compelling vision, disciplined execution, strategic delivery partners, and strong teams to deliver exceptional business value. In an IT world where the war for top talent continues to escalate, The Strategic CIO is a practical guidebook to taking your IT function to the next level.—Mike McClaskey, Executive Vice President, Chief Human Resources Officer and Former CIO, DISH Network Weinzimer has correctly identified what CIOs need to do to have a strategic impact on their business and industry and does so with a practical guide, based upon CIO success stories, as to how to get it done. A must-read for CIOs who want to make a difference. —Wayne Shurts, Executive Vice President and CTO, Sysco CorporationThe Strategic CIO will help CIOs and other c-suite executives understand how to implement the strategic imperative for timing leadership ... when IT needs to focus on operational details and when to promote information technology driven strategic change. —Richard Watson, J. Rex Fuqua Distinguished Chair for Internet Strategy, Department of MIS, Terry College of Business, University of Georgia Given recent changes in technology and business, the CIO role is effectively a new job. Phil Weinzimer's book is a fantastic owner's manual for CIOs, whether you are one, aspire to be one, or want to work more effectively with one. —Thomas H. Davenport, Distinguished Professor, Babson College and author of Big Data @ Work Technology change is constant, always driving business model change—but Weinzimer has correctly captured the current disruptive velocity and magnitude of both, and the criticality of a different breed of CIO to harness these seismic shifts....—Randy Spratt, Executive Vice President, CIO and CTO, McKesson Corporation An inspiring resource for CIOs, and aspiring CIOs, looking to transform and disrupt their industry.—Gary Wimberly, Senior Vice President and CIO, Express Scripts The role of the CIO is changing faster than ever before. The best CIOs today combine compelling vision, disciplined execution, strategic delivery partners, and strong teams to deliver exceptional business value. In an IT world where the war for top talent continues to escalate, The Strategic CIO is a practical guidebook to taking your IT function to the next level.—Mike McClaskey, Executive Vice President, Chief Human Resources Officer and Former CIO, DISH Network Weinzimer has correctly identified what CIOs need to do to have a strategic impact on their business and industry and does so with a practical guide, based upon CIO success stories, as to how to get it done. A must-read for CIOs who want to make a difference. —Wayne Shurts, Executive Vice President and CTO, Sysco CorporationThe Strategic CIO will help CIOs and other c-suite executives understand how to implement the strategic imperative for timing leadership ... when IT needs to focus on operational details and when to promote information technology driven strategic change. —Richard Watson, J. Rex Fuqua Distinguished Chair for Internet Strategy, Department of MIS, Terry College of Business, University of Georgia