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Effective Human Relations: Interpersonal and Organizational Applications

Effective Human Relations: Interpersonal and Organizational Applications


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About the Book

Master the human relation skills you need to become successful managers in today's workplace with one of the most widely used human relations texts available. EFFECTIVE HUMAN RELATIONS: INTERPERSONAL AND ORGANIZATIONAL APPLICATIONS, 12E, International Edition uses an organizational perspective to help you understand the disparate factors that influence employee behavior. As one of the most practical and applied texts available, EFFECTIVE HUMAN RELATIONS, 12E, International Edition incorporates hundreds of examples of real human relations issues and practices in successful companies. The text establishes seven major themes of effective human relations communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution as the foundation for study. Self-assessments and self-development opportunities throughout the book teach you to assume responsibility for improving your personal skills and competencies. This comprehensive edition addresses topics of emerging importance with expanded coverage of generational differences. The text also explores goal setting, the root causes of negative attitudes, the use of "branding" in the job market, technostress, and emotional intelligence. With EFFECTIVE HUMAN RELATIONS, 12E, International Edition gain the insights, knowledge and relationship skills you need to deal successfully with the wide range of people-related challenges in business today.

Table of Contents:
Part I: HUMAN RELATIONS: THE KEY TO PERSONAL GROWTH AND CAREER SUCCESS. 1. Introduction to Human Relations. 2. Improving Personal and Organizational Communications. Part II: CAREER SUCCESS BEGINS WITH KNOWING YOURSELF. 3. Understanding Your Communication Style. 4. Building High Self-Esteem. 5. Personal Values Influence Ethical Choices. 6. Attitudes Can Shape Your Life. 7. Motivating Yourself and Others. Part III: PERSONAL STRATEGIES FOR IMPROVING HUMAN RELATIONS. 8. Improving Interpersonal Relations with Constructive Self-Disclosure. 9. Achieving Emotional Balance in a Chaotic World. 10. Building Stronger Relationships with Positive Energy. 11. Developing a Professional Presence. Part IV: IF WE ALL WORK TOGETHER... 12. Team Building; A Leadership Strategy. 13. Resolving Conflict and Dealing with Difficult People. Part V: SPECIAL CHALLENGES IN HUMAN RELATIONS. 14. Responding to Personal and Work-Related Stress. 15. Valuing Work Force Diversity. 16. The Changing Roles of Men and Women. Part VI: YOU CAN PLAN FOR SUCCESS. 17. A Life Plan for Effective Human Relations.

About the Author :
Barry L. Reece is professor emeritus at Virginia Polytechnic Institute and State University. Prior to this, he was on the faculty at the University of Northern Iowa. He received his Ed.D. from the University of Nebraska. Dr. Reece has been actively involved in teaching, research, consulting, and designing training programs throughout his career. He has conducted more than 500 workshops and seminars devoted to leadership, human relations, communications, sales, customer service, and small business operations. He received the Excellence in Teaching Award for classroom teaching at Virginia Tech and the Trainer of the Year Award presented by the Valleys of Virginia Chapter of the American Society for Training and Development. Dr. Reece has contributed to numerous journals and is author or co-author of six college textbooks that have been through a total of 41 editions. He has served as a consultant to Lowe's Companies, Inc., Wachovia Corporation, WLR Foods, Kinney Shoe Corporation, and numerous other profit and not-for-profit organizations. Monique Reece is an adjunct professor at the Institute for Leadership and Organizational Performance at the University of Denver. She has also served as an Executive Education faculty member at the Daniels College of Business, University of Denver, and online faculty for Colorado State University. Monique has more than 25 years of teaching, training and executive management experience working with both Fortune 500 companies and fast-growing entrepreneurial businesses. She is the founder of MarketSmarter, a consulting and training firm that helps companies improve marketing, business strategy and organizational culture to inspire innovation, employee commitment and customer loyalty. Monique is the creator a program that has taught hundreds of CEOs, marketers, sales professionals, and entrepreneurs how to develop growth strategies and marketing plans. She formerly served as Executive Vice President at Jones Knowledge and as Director of Global Market Development and Corporate Planning at Avaya. Monique is the author of REAL-TIME MARKETING FOR BUSINESS GROWTH: HOW TO USE SOCIAL MEDIA, MEASURE MARKETING AND CREATE A CULTURE OF EXECUTION, coauthor of MARKET SMARTER, NOT HARDER, and a former columnist for The Denver Business Journal. She currently serves on the Chief Marketing Officer Council (CMO) Academic Liaison Board.

Review :
Part I: HUMAN RELATIONS: THE KEY TO PERSONAL GROWTH AND CAREER SUCCESS. 1. Introduction to Human Relations. 2. Improving Personal and Organizational Communications. Part II: CAREER SUCCESS BEGINS WITH KNOWING YOURSELF. 3. Understanding Your Communication Style. 4. Building High Self-Esteem. 5. Personal Values Influence Ethical Choices. 6. Attitudes Can Shape Your Life. 7. Motivating Yourself and Others. Part III: PERSONAL STRATEGIES FOR IMPROVING HUMAN RELATIONS. 8. Improving Interpersonal Relations with Constructive Self-Disclosure. 9. Achieving Emotional Balance in a Chaotic World. 10. Building Stronger Relationships with Positive Energy. 11. Developing a Professional Presence. Part IV: IF WE ALL WORK TOGETHER... 12. Team Building; A Leadership Strategy. 13. Resolving Conflict and Dealing with Difficult People. Part V: SPECIAL CHALLENGES IN HUMAN RELATIONS. 14. Responding to Personal and Work-Related Stress. 15. Valuing Work Force Diversity. 16. The Changing Roles of Men and Women. Part VI: YOU CAN PLAN FOR SUCCESS. 17. A Life Plan for Effective Human Relations.


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Product Details
  • ISBN-13: 9781133953197
  • Publisher: Cengage Learning, Inc
  • Publisher Imprint: South-Western College Publishing
  • Height: 255 mm
  • Sub Title: Interpersonal and Organizational Applications
  • Width: 205 mm
  • ISBN-10: 1133953190
  • Publisher Date: 01 Feb 2013
  • Binding: Paperback
  • Spine Width: 16 mm
  • Weight: 810 gr


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