THE STUDENT EQEDGE Facilitation and Activity Guide
This Facilitation and Activity Guide is a companion to the book The Student EQ Edge: Emotional Intelligence and Your Academic and Personal Success . It offers faculty and facilitators a hands-on resource for helping students reach their potential by tapping into the power of emotional intelligence. The Facilitation Guide includes exercises and activities which are designed to help students develop confidence, independence, the ability to set and meet goals, impulse control, social responsibility, problem-solving skills, stress tolerance, and much moreall of which help improve academic success. The Guide also contains a wealth of illustrative case studies, questions for student reflection, movie selections and TV shows that illustrate emotional intelligence, and a self-development plan.
"The single best resource on emotional intelligence in student affairs, The Student EQ Edge: Student Workbook and Facilitation and Activity Guide are well organized, creative, and offer everything an emotional intelligence facilitator would need in a fast-paced student affairs environment. The examples are soundly constructed and resonate with students. These materials are my go-to resources."Candice Johnston, associate director of student leadership and organizations, Wake Forest University"If I were building a new course to improve student success, it would be founded on emotional intelligence. All the instruction in the world on 'study skills' cannot touch the advantages that come to students who are able to manage their emotional intelligence. And the best news of all is that these skills can be taught. EQ skills make the difference." Randy L. Swing, executive director, Association for Institutional Research
"This Facilitation and Activity Guide is particularly useful, offering options from which the facilitator can draw in preparing assignments or learning community meetings. The focus on learners' needs, and particularly an authentic exploration of self and purpose, is practical yet has the potential to draw students to a deeper understanding of self that will draw them to high performance and contribution to others."Dennis Roberts, assistant vice president for faculty and student services for the Qatar Foundation
Table of Contents:
Preface xiii
About the Authors xv
1 Introduction to the Facilitation and Activity Guide 1
Emotional Intelligence Defined and Research Overview 1
Planning Your Classes 4
Student Reflection 4
Student Emotional Intelligence Assessment 5
Facilitating Class Discussions 5
Agree-Disagree Activities 6
Organization of Th is Guide 7
Materials 8
A Note About Language 9
2 Case Studies of Emotionally Intelligent (and Not Emotionally Intelligent!) Behavior 11
Case Study #1: Why Can’t I Make an A? 13
Case Study #2: 15 Years to Graduate 14
Case Study #3: But I’m Good! 15
Case Study #4: Starting College 16
Case Study #5: Shared Responsibilities 17
Case Study #6: A Costly Decision 18
Case Study #7: First Job Jitters 19
Case Study #8: No Way 21
Case Study #9: Twins? 22
3 Emotional Self-Awareness 25
Student Learning Outcomes 26
Suggested Readings, Movies, and Television Shows 26
Planning Your Class 27
Activity 3.1: Feelings Journal 30
Worksheet 3.1: Feelings Journal 31
Activity 3.2: Hot Buttons 32
Worksheet 3.2: Hot Buttons 33
Activity 3.3: ABCDE Exercise—The Impact of Thoughts on Emotions and Behaviors 34
Worksheet 3.3: ABCDE Exercise—The Impact of Thoughts on
Emotions and Behaviors 35
Activity 3.4: Hot Buttons on Reality TV 37
Worksheet 3.4: Hot Buttons on Reality TV 38
Activity 3.5: Positive and Negative Aff ect 39
Worksheet 3.5: Positive and Negative Aff ect 40
Activity 3.6: Self-Development Plan for Emotional Self-Awareness 40
Activity 3.7: Case Study—Emotional Self-Awareness 40
4 Self-Regard 41
Student Learning Outcomes 42
Suggested Readings, Movies, and Television Shows 42
Planning Your Class 43
Activity 4.1: Who Am I? 45
Worksheet 4.1: Who Am I? 46
Activity 4.2: Locus of Control Scale (Rotter, 1966) 47
Worksheet 4.2: Locus of Control Scale (Rotter, 1966) 48
Activity 4.3: Positive and Negative Self-Talk 51
Worksheet 4.3: Positive and Negative Self-Talk 53
Activity 4.4: 360° Feedback 54
Worksheet 4.4: 360° Feedback 55
Activity 4.5: Modern Family 56
Worksheet 4.5: Modern Family 57
Activity 4.6: Self-Development Plan for Self-Regard 57
Activity 4.7: Case Study—Self-Regard 57
5 Self-Actualization 59
Student Learning Outcomes 60
Suggested Readings, Movies, and Television Shows 60
Planning Your Class 61
Activity 5.1: Who Am I? (continued) 63
Worksheet 5.1: Who Am I? (continued) 64
Activity 5.2: Emotions Meter 65
Worksheet 5.2: Emotions Meter 66
Activity 5.3: Quotes, Sayings, and Songs—A Window into You! 67
Worksheet 5.3: Quotes, Sayings, and Songs—A Window into You! 68
Activity 5.4: Defi ning Your Personal Mission Statement 69
Worksheet 5.4: Defi ning Your Personal Mission Statement 70
Activity 5.5: Th e Amazing Race 71
Worksheet 5.5: Th e Amazing Race 72
Activity 5.6: Self-Development Plan for Self-Actualization 72
Activity 5.7: Case Study—Self-Actualization 72
6 Emotional Expression 73
Student Learning Outcomes 74
Suggested Readings, Movies, and Television Shows 74
Planning Your Class 75
Activity 6.1: Observing Emotions 78
Worksheet 6.1: Observing Emotions 80
Activity 6.2: Observing Your Emotions 81
Worksheet 6.2: Observing Your Emotions 82
Activity 6.3: Follow the Leader 83
Worksheet 6.3: Follow the Leader 84
Activity 6.4: “I” Messages 87
Worksheet 6.4: “I” Messages 88
Activity 6.5: TV Emotions 90
Worksheet 6.5: TV Emotions 91
Activity 6.6: Self-Development Plan for Emotional Expression 92
Activity 6.7: Case Study—Emotional Expression 92
7 Independence 93
Student Learning Outcomes 94
Suggested Readings, Movies, and Television Shows 94
Planning Your Class 95
Activity 7.1: Private Eye 98
Worksheet 7.1: Private Eye 99
Activity 7.2: By Yourself 100
Worksheet 7.2: By Yourself 101
Activity 7.3: Please Do Th is for Me! 102
Worksheet 7.3: Please Do Th is for Me! 103
Activity 7.4: Reality TV—Too Needy, Too Alone, or Just Right? 104
Worksheet 7.4: Reality TV—Too Needy, Too Alone, or Just Right? 105
Activity 7.5: On My Own 106
Worksheet 7.5: On My Own 107
Activity 7.6: Self-Development Plan for Independence 108
Activity 7.7: Case Study—Independence 108
8 Assertiveness 109
Student Learning Outcomes 110
Suggested Readings, Movies, and Television Shows 110
Planning Your Class 111
Activity 8.1: Assertive, Aggressive, or Passive? 114
Worksheet 8.1: Assertive, Aggressive, or Passive? 115
Activity 8.2: It Seems So Easy When Others Do It 117
Worksheet 8.2: It Seems So Easy When Others Do It 119
Activity 8.3: Giving Feedback 120
Worksheet 8.3: Giving Feedback 121
Activity 8.4: Controversial Issues 122
Worksheet 8.4: Controversial Issues 123
Activity 8.5: Assertiveness Quiz 124
Worksheet 8.5: Assertiveness Quiz 125
Activity 8.6: Self-Development Plan for Assertiveness 127
Activity 8.7: Case Study—Assertiveness 127
9 Interpersonal Relationship 129
Student Learning Outcomes 130
Suggested Readings, Movies, and Television Shows 130
Planning Your Class 131
Activity 9.1: My Favorite Person 134
Worksheet 9.1: My Favorite Person 135
Activity 9.2: Sharing Secrets 136
Worksheet 9.2: Sharing Secrets 137
Activity 9.3: Scaling the Intimacy Wall 138
Worksheet 9.3: Scaling the Intimacy Wall 139
Activity 9.4: Beginning a Relationship 140
Worksheet 9.4: Beginning a Relationship 141
Activity 9.5: Getting Closer 142
Worksheet 9.5: Getting Closer 143
Activity 9.6: Self-Development Plan for Interpersonal Relationships 143
Activity 9.7: Case Study—Interpersonal Relationships 143
10 Empathy 145
Student Learning Outcomes 146
Suggested Readings, Movies, and Television Shows 146
Planning Your Class 147
Activity 10.1: What Is Empathy? 149
Worksheet 10.1: What Is Empathy? 150
Activity 10.2: Th e Art of Questions 151
Worksheet 10.2: Th e Art of Questions 152
Activity 10.3: Refl ective Listening 153
Worksheet 10.3: Refl ective Listening 154
Activity 10.4: Empathy Assessment 155
Worksheet 10.4: Empathy Assessment 156
Activity 10.5: Listening Even When It’s Hard to Do! 159
Worksheet 10.5: Listening Even When It’s Hard to Do! 160
Activity 10.6: Self-Development Plan for Empathy 161
Activity 10.7: Case Study—Empathy 161
11 Social Responsibility 163
Student Learning Outcomes 164
Suggested Readings, Movies, and Television Shows 164
Planning Your Class 165
Activity 11.1: Doing What’s Right 168
Worksheet 11.1: Doing What’s Right 169
Activity 11.2: Cooperation 170
Worksheet 11.2: Cooperation 171
Activity 11.3: A Company’s Social Responsibility Policy 172
Worksheet 11.3: A Company’s Social Responsibility Policy 173
Activity 11.4: My Social Responsibility Policy 174
Worksheet 11.4: My Social Responsibility Policy 175
Activity 11.5: Take Action! 176
Worksheet 11.5: Take Action! 177
Activity 11.6: Self-Development Plan for Social Responsibility 177
Activity 11.7: Case Study—Social Responsibility 177
12 Reality Testing 179
Student Learning Outcomes 181
Suggested Readings, Movies, and Television Shows 181
Planning Your Class 182
Activity 12.1: My Big Decision 184
Worksheet 12.1: My Big Decision 185
Activity 12.2: Th e Mirrors Around You 186
Worksheet 12.2: Th e Mirrors Around You 187
Activity 12.3: Failed Reality Testing 189
Worksheet 12.3: Failed Reality Testing 190
Activity 12.4: Decision-Making Interviews 191
Worksheet 12.4: Decision-Making Interviews 192
Activity 12.5: Reality-Testing Scenarios 192
Worksheet 12.5: Reality-Testing Scenarios 193
Activity 12.6: Self-Development Plan for Reality Testing 194
Activity 12.7: Case Study—Reality Testing 194
13 Problem Solving 195
Student Learning Outcomes 196
Suggested Readings, Movies, and Television Shows 196
Planning Your Class 197
Activity 13.1: What Is My Emotion? 199
Worksheet 13.1: What Is My Emotion? 200
Activity 13.2: Failed Decisions Revisited 201
Worksheet 13.2: Failed Decisions Revisited 202
Activity 13.3: Solving Your Problems 203
Worksheet 13.3: Solving Your Problems 204
Activity 13.4: But Can I Really Change My Emotion? 205
Worksheet 13.4: But Can I Really Change My Emotion? 206
Activity 13.5: One Fine Day 207
Worksheet 13.5: One Fine Day 208
Activity 13.6: Self-Development Plan for Problem Solving 208
Activity 13.7: Case Study—Problem Solving 208
14 Impulse Control 209
Student Learning Outcomes 210
Suggested Readings, Movies, and Television Shows 210
Planning Your Class 212
Activity 14.1: Marshmallow Cravings 214
Worksheet 14.1: Marshmallow Cravings 215
Activity 14.2: But I Want . . . 216
Worksheet 14.2: But I Want . . . 217
Activity 14.3: Survivor 218
Worksheet 14.3: Survivor 218
Activity 14.4: No Regrets? 219
Worksheet 14.4: No Regrets? 220
Activity 14.5: Strategies for Success 221
Worksheet 14.5: Strategies for Success 222
Activity 14.6: Self-Development Plan for Impulse Control 222
Activity 14.7: Case Study—Impulse Control 222
15 Flexibility 223
Student Learning Outcomes 224
Suggested Books, Movies, and Television Shows 224
Planning Your Class 225
Activity 15.1: Refl ections About Change 227
Worksheet 15.1: Refl ections About Change 228
Activity 15.2: Flexibility Survey 229
Worksheet 15.2: Flexibility Survey 230
Activity 15.3: Th e Price of Inflexibility 231
Worksheet 15.3: Th e Price of Inflexibility 232
Activity 15.4: Stretching Yourself 233
Worksheet 15.4: Stretching Yourself 234
Activity 15.5: Flexibility Forecasting 235
Worksheet 15.5: Flexibility Forecasting 236
Activity 15.6: Self-Development Plan for Flexibility 237
Activity 15.7: Case Study—Flexibility 237
16 Stress Tolerance 239
A Note About Th is Chapter 240
Student Learning Outcomes 240
Suggested Readings, Movies, and Television Shows 241
Planning Your Class 242
Activity 16.1: Identifying Your Stressors 244
Worksheet 16.1: Identifying Your Stressors 245
Activity 16.2: Understanding Why You Get Stressed 246
Worksheet 16.2: Understanding Why You Get Stressed 247
Activity 16.3: Irrational Th inking and Stress 248
Worksheet 16.3: Irrational Th inking and Stress 249
Activity 16.4: Resources for Coping 250
Worksheet 16.4: Resources for Coping 251
Activity 16.5: Stress Busters 252
Worksheet 16.5: Stress Busters 253
Activity 16.6: Self-Development Plan for Stress Tolerance 253
Activity 16.7: Case Study—Stress Tolerance 253
17 Optimism 255
Student Learning Outcomes 256
Suggested Readings, Movies, and Television Shows 256
Planning Your Class 257
Activity 17.1: Optimism Begins with Framing 259
Worksheet 17.1: Optimism Begins with Framing 260
Activity 17.2: De-motivators—Watch Your Self-Talk 261
Worksheet 17.2: De-motivators—Watch Your Self-Talk 262
Activity 17.3: Assessing Your Optimism 263
Worksheet 17.3: Assessing Your Optimism 264
Activity 17.4: Pep Talks and Persistence 265
Worksheet 17.4: Pep Talks and Persistence 266
Activity 17.5: Perseverance Defi ned 267
Worksheet 17.5: Perseverance Defi ned 268
Activity 17.6: Self-Development Plan for Optimism 269
Activity 17.7: Case Study—Optimism 269
18 Happiness 271
Student Learning Outcomes 272
Suggested Readings, Movies, and Television Shows 272
Planning Your Class 273
Activity 18.1: Taking Stock of Your Happiness Level 275
Worksheet 18.1: Taking Stock of Your Happiness Level 276
Activity 18.2: Laugh a Little, Laugh a Lot 277
Worksheet 18.2: Laugh a Little, Laugh a Lot 278
Activity 18.3: Does Money Buy Happiness? 279
Worksheet 18.3: Does Money Buy Happiness? 280
Activity 18.4: Well-Being Indicators 281
Worksheet 18.4: Well-Being Indicators 282
Activity 18.5: Th e Pursuit of Happyness 283
Worksheet 18.5: Th e Pursuit of Happyness 284
Activity 18.6: One Commitment—Self-Development Plan for Happiness 284
Activity 18.7: Case Study—Happiness 284
References 285
Appendix A Model Syllabus 287
Appendix B Sample Grading Rubric for EI Reflection Questions 291
Appendix C Movie Selections for Teaching Emotional Intelligence 293
Appendix D Self-Development Plan for Improving Emotional Intelligence 301
Appendix E Resources for Teaching Emotional Intelligence 303
About the Author :
KORREL KANOY is professor emeritus of psychology at William Peace University and an educational consultant. STEVEN J. STEIN is a clinical psychologist and founder and CEO of Multi-Health Systems Inc. He is coauthor, with Howard Book, of The EQ Edge . HOWARD E. BOOK is an organizational consultant and psychiatrist. He is an associate professor in the departments of psychiatry at the University of Toronto.
The book is sponsored by Multi-Health Systems (MHS), which has been publishing psychological assessments for 30 years.
