The Student EQ Edge: Emotional Intelligence and Your Academic and Personal Success: Facilitation and Activity Guide

THE STUDENT EQEDGE Facilitation and Activity Guide This Facilitation and Activity Guide is a companion to the book The Student EQ Edge: Emotional Intelligence and Your Academic and Personal Success . It offers faculty and facilitators a hands-on resource for helping students reach their potential by tapping into the power of emotional intelligence. The Facilitation Guide includes exercises and activities which are designed to help students develop confidence, independence, the ability to set and meet goals, impulse control, social responsibility, problem-solving skills, stress tolerance, and much more—all of which help improve academic success. The Guide also contains a wealth of illustrative case studies, questions for student reflection, movie selections and TV shows that illustrate emotional intelligence, and a self-development plan. "The single best resource on emotional intelligence in student affairs, The Student EQ Edge: Student Workbook and Facilitation and Activity Guide are well organized, creative, and offer everything an emotional intelligence facilitator would need in a fast-paced student affairs environment. The examples are soundly constructed and resonate with students. These materials are my go-to resources."—Candice Johnston, associate director of student leadership and organizations, Wake Forest University"If I were building a new course to improve student success, it would be founded on emotional intelligence. All the instruction in the world on 'study skills' cannot touch the advantages that come to students who are able to manage their emotional intelligence. And the best news of all is that these skills can be taught. EQ skills make the difference." —Randy L. Swing, executive director, Association for Institutional Research "This Facilitation and Activity Guide is particularly useful, offering options from which the facilitator can draw in preparing assignments or learning community meetings. The focus on learners' needs, and particularly an authentic exploration of self and purpose, is practical yet has the potential to draw students to a deeper understanding of self that will draw them to high performance and contribution to others."—Dennis Roberts, assistant vice president for faculty and student services for the Qatar Foundation

Table of Contents:
Preface xiii About the Authors xv 1 Introduction to the Facilitation and Activity Guide 1 Emotional Intelligence Defined and Research Overview 1 Planning Your Classes 4 Student Reflection 4 Student Emotional Intelligence Assessment 5 Facilitating Class Discussions 5 Agree-Disagree Activities 6 Organization of Th is Guide 7 Materials 8 A Note About Language 9 2 Case Studies of Emotionally Intelligent (and Not Emotionally Intelligent!) Behavior 11 Case Study #1: Why Can’t I Make an A? 13 Case Study #2: 15 Years to Graduate 14 Case Study #3: But I’m Good! 15 Case Study #4: Starting College 16 Case Study #5: Shared Responsibilities 17 Case Study #6: A Costly Decision 18 Case Study #7: First Job Jitters 19 Case Study #8: No Way 21 Case Study #9: Twins? 22 3 Emotional Self-Awareness 25 Student Learning Outcomes 26 Suggested Readings, Movies, and Television Shows 26 Planning Your Class 27 Activity 3.1: Feelings Journal 30 Worksheet 3.1: Feelings Journal 31 Activity 3.2: Hot Buttons 32 Worksheet 3.2: Hot Buttons 33 Activity 3.3: ABCDE Exercise—The Impact of Thoughts on Emotions and Behaviors 34 Worksheet 3.3: ABCDE Exercise—The Impact of Thoughts on Emotions and Behaviors 35 Activity 3.4: Hot Buttons on Reality TV 37 Worksheet 3.4: Hot Buttons on Reality TV 38 Activity 3.5: Positive and Negative Aff ect 39 Worksheet 3.5: Positive and Negative Aff ect 40 Activity 3.6: Self-Development Plan for Emotional Self-Awareness 40 Activity 3.7: Case Study—Emotional Self-Awareness 40 4 Self-Regard 41 Student Learning Outcomes 42 Suggested Readings, Movies, and Television Shows 42 Planning Your Class 43 Activity 4.1: Who Am I? 45 Worksheet 4.1: Who Am I? 46 Activity 4.2: Locus of Control Scale (Rotter, 1966) 47 Worksheet 4.2: Locus of Control Scale (Rotter, 1966) 48 Activity 4.3: Positive and Negative Self-Talk 51 Worksheet 4.3: Positive and Negative Self-Talk 53 Activity 4.4: 360° Feedback 54 Worksheet 4.4: 360° Feedback 55 Activity 4.5: Modern Family 56 Worksheet 4.5: Modern Family 57 Activity 4.6: Self-Development Plan for Self-Regard 57 Activity 4.7: Case Study—Self-Regard 57 5 Self-Actualization 59 Student Learning Outcomes 60 Suggested Readings, Movies, and Television Shows 60 Planning Your Class 61 Activity 5.1: Who Am I? (continued) 63 Worksheet 5.1: Who Am I? (continued) 64 Activity 5.2: Emotions Meter 65 Worksheet 5.2: Emotions Meter 66 Activity 5.3: Quotes, Sayings, and Songs—A Window into You! 67 Worksheet 5.3: Quotes, Sayings, and Songs—A Window into You! 68 Activity 5.4: Defi ning Your Personal Mission Statement 69 Worksheet 5.4: Defi ning Your Personal Mission Statement 70 Activity 5.5: Th e Amazing Race 71 Worksheet 5.5: Th e Amazing Race 72 Activity 5.6: Self-Development Plan for Self-Actualization 72 Activity 5.7: Case Study—Self-Actualization 72 6 Emotional Expression 73 Student Learning Outcomes 74 Suggested Readings, Movies, and Television Shows 74 Planning Your Class 75 Activity 6.1: Observing Emotions 78 Worksheet 6.1: Observing Emotions 80 Activity 6.2: Observing Your Emotions 81 Worksheet 6.2: Observing Your Emotions 82 Activity 6.3: Follow the Leader 83 Worksheet 6.3: Follow the Leader 84 Activity 6.4: “I” Messages 87 Worksheet 6.4: “I” Messages 88 Activity 6.5: TV Emotions 90 Worksheet 6.5: TV Emotions 91 Activity 6.6: Self-Development Plan for Emotional Expression 92 Activity 6.7: Case Study—Emotional Expression 92 7 Independence 93 Student Learning Outcomes 94 Suggested Readings, Movies, and Television Shows 94 Planning Your Class 95 Activity 7.1: Private Eye 98 Worksheet 7.1: Private Eye 99 Activity 7.2: By Yourself 100 Worksheet 7.2: By Yourself 101 Activity 7.3: Please Do Th is for Me! 102 Worksheet 7.3: Please Do Th is for Me! 103 Activity 7.4: Reality TV—Too Needy, Too Alone, or Just Right? 104 Worksheet 7.4: Reality TV—Too Needy, Too Alone, or Just Right? 105 Activity 7.5: On My Own 106 Worksheet 7.5: On My Own 107 Activity 7.6: Self-Development Plan for Independence 108 Activity 7.7: Case Study—Independence 108 8 Assertiveness 109 Student Learning Outcomes 110 Suggested Readings, Movies, and Television Shows 110 Planning Your Class 111 Activity 8.1: Assertive, Aggressive, or Passive? 114 Worksheet 8.1: Assertive, Aggressive, or Passive? 115 Activity 8.2: It Seems So Easy When Others Do It 117 Worksheet 8.2: It Seems So Easy When Others Do It 119 Activity 8.3: Giving Feedback 120 Worksheet 8.3: Giving Feedback 121 Activity 8.4: Controversial Issues 122 Worksheet 8.4: Controversial Issues 123 Activity 8.5: Assertiveness Quiz 124 Worksheet 8.5: Assertiveness Quiz 125 Activity 8.6: Self-Development Plan for Assertiveness 127 Activity 8.7: Case Study—Assertiveness 127 9 Interpersonal Relationship 129 Student Learning Outcomes 130 Suggested Readings, Movies, and Television Shows 130 Planning Your Class 131 Activity 9.1: My Favorite Person 134 Worksheet 9.1: My Favorite Person 135 Activity 9.2: Sharing Secrets 136 Worksheet 9.2: Sharing Secrets 137 Activity 9.3: Scaling the Intimacy Wall 138 Worksheet 9.3: Scaling the Intimacy Wall 139 Activity 9.4: Beginning a Relationship 140 Worksheet 9.4: Beginning a Relationship 141 Activity 9.5: Getting Closer 142 Worksheet 9.5: Getting Closer 143 Activity 9.6: Self-Development Plan for Interpersonal Relationships 143 Activity 9.7: Case Study—Interpersonal Relationships 143 10 Empathy 145 Student Learning Outcomes 146 Suggested Readings, Movies, and Television Shows 146 Planning Your Class 147 Activity 10.1: What Is Empathy? 149 Worksheet 10.1: What Is Empathy? 150 Activity 10.2: Th e Art of Questions 151 Worksheet 10.2: Th e Art of Questions 152 Activity 10.3: Refl ective Listening 153 Worksheet 10.3: Refl ective Listening 154 Activity 10.4: Empathy Assessment 155 Worksheet 10.4: Empathy Assessment 156 Activity 10.5: Listening Even When It’s Hard to Do! 159 Worksheet 10.5: Listening Even When It’s Hard to Do! 160 Activity 10.6: Self-Development Plan for Empathy 161 Activity 10.7: Case Study—Empathy 161 11 Social Responsibility 163 Student Learning Outcomes 164 Suggested Readings, Movies, and Television Shows 164 Planning Your Class 165 Activity 11.1: Doing What’s Right 168 Worksheet 11.1: Doing What’s Right 169 Activity 11.2: Cooperation 170 Worksheet 11.2: Cooperation 171 Activity 11.3: A Company’s Social Responsibility Policy 172 Worksheet 11.3: A Company’s Social Responsibility Policy 173 Activity 11.4: My Social Responsibility Policy 174 Worksheet 11.4: My Social Responsibility Policy 175 Activity 11.5: Take Action! 176 Worksheet 11.5: Take Action! 177 Activity 11.6: Self-Development Plan for Social Responsibility 177 Activity 11.7: Case Study—Social Responsibility 177 12 Reality Testing 179 Student Learning Outcomes 181 Suggested Readings, Movies, and Television Shows 181 Planning Your Class 182 Activity 12.1: My Big Decision 184 Worksheet 12.1: My Big Decision 185 Activity 12.2: Th e Mirrors Around You 186 Worksheet 12.2: Th e Mirrors Around You 187 Activity 12.3: Failed Reality Testing 189 Worksheet 12.3: Failed Reality Testing 190 Activity 12.4: Decision-Making Interviews 191 Worksheet 12.4: Decision-Making Interviews 192 Activity 12.5: Reality-Testing Scenarios 192 Worksheet 12.5: Reality-Testing Scenarios 193 Activity 12.6: Self-Development Plan for Reality Testing 194 Activity 12.7: Case Study—Reality Testing 194 13 Problem Solving 195 Student Learning Outcomes 196 Suggested Readings, Movies, and Television Shows 196 Planning Your Class 197 Activity 13.1: What Is My Emotion? 199 Worksheet 13.1: What Is My Emotion? 200 Activity 13.2: Failed Decisions Revisited 201 Worksheet 13.2: Failed Decisions Revisited 202 Activity 13.3: Solving Your Problems 203 Worksheet 13.3: Solving Your Problems 204 Activity 13.4: But Can I Really Change My Emotion? 205 Worksheet 13.4: But Can I Really Change My Emotion? 206 Activity 13.5: One Fine Day 207 Worksheet 13.5: One Fine Day 208 Activity 13.6: Self-Development Plan for Problem Solving 208 Activity 13.7: Case Study—Problem Solving 208 14 Impulse Control 209 Student Learning Outcomes 210 Suggested Readings, Movies, and Television Shows 210 Planning Your Class 212 Activity 14.1: Marshmallow Cravings 214 Worksheet 14.1: Marshmallow Cravings 215 Activity 14.2: But I Want . . . 216 Worksheet 14.2: But I Want . . . 217 Activity 14.3: Survivor 218 Worksheet 14.3: Survivor 218 Activity 14.4: No Regrets? 219 Worksheet 14.4: No Regrets? 220 Activity 14.5: Strategies for Success 221 Worksheet 14.5: Strategies for Success 222 Activity 14.6: Self-Development Plan for Impulse Control 222 Activity 14.7: Case Study—Impulse Control 222 15 Flexibility 223 Student Learning Outcomes 224 Suggested Books, Movies, and Television Shows 224 Planning Your Class 225 Activity 15.1: Refl ections About Change 227 Worksheet 15.1: Refl ections About Change 228 Activity 15.2: Flexibility Survey 229 Worksheet 15.2: Flexibility Survey 230 Activity 15.3: Th e Price of Inflexibility 231 Worksheet 15.3: Th e Price of Inflexibility 232 Activity 15.4: Stretching Yourself 233 Worksheet 15.4: Stretching Yourself 234 Activity 15.5: Flexibility Forecasting 235 Worksheet 15.5: Flexibility Forecasting 236 Activity 15.6: Self-Development Plan for Flexibility 237 Activity 15.7: Case Study—Flexibility 237 16 Stress Tolerance 239 A Note About Th is Chapter 240 Student Learning Outcomes 240 Suggested Readings, Movies, and Television Shows 241 Planning Your Class 242 Activity 16.1: Identifying Your Stressors 244 Worksheet 16.1: Identifying Your Stressors 245 Activity 16.2: Understanding Why You Get Stressed 246 Worksheet 16.2: Understanding Why You Get Stressed 247 Activity 16.3: Irrational Th inking and Stress 248 Worksheet 16.3: Irrational Th inking and Stress 249 Activity 16.4: Resources for Coping 250 Worksheet 16.4: Resources for Coping 251 Activity 16.5: Stress Busters 252 Worksheet 16.5: Stress Busters 253 Activity 16.6: Self-Development Plan for Stress Tolerance 253 Activity 16.7: Case Study—Stress Tolerance 253 17 Optimism 255 Student Learning Outcomes 256 Suggested Readings, Movies, and Television Shows 256 Planning Your Class 257 Activity 17.1: Optimism Begins with Framing 259 Worksheet 17.1: Optimism Begins with Framing 260 Activity 17.2: De-motivators—Watch Your Self-Talk 261 Worksheet 17.2: De-motivators—Watch Your Self-Talk 262 Activity 17.3: Assessing Your Optimism 263 Worksheet 17.3: Assessing Your Optimism 264 Activity 17.4: Pep Talks and Persistence 265 Worksheet 17.4: Pep Talks and Persistence 266 Activity 17.5: Perseverance Defi ned 267 Worksheet 17.5: Perseverance Defi ned 268 Activity 17.6: Self-Development Plan for Optimism 269 Activity 17.7: Case Study—Optimism 269 18 Happiness 271 Student Learning Outcomes 272 Suggested Readings, Movies, and Television Shows 272 Planning Your Class 273 Activity 18.1: Taking Stock of Your Happiness Level 275 Worksheet 18.1: Taking Stock of Your Happiness Level 276 Activity 18.2: Laugh a Little, Laugh a Lot 277 Worksheet 18.2: Laugh a Little, Laugh a Lot 278 Activity 18.3: Does Money Buy Happiness? 279 Worksheet 18.3: Does Money Buy Happiness? 280 Activity 18.4: Well-Being Indicators 281 Worksheet 18.4: Well-Being Indicators 282 Activity 18.5: Th e Pursuit of Happyness 283 Worksheet 18.5: Th e Pursuit of Happyness 284 Activity 18.6: One Commitment—Self-Development Plan for Happiness 284 Activity 18.7: Case Study—Happiness 284 References 285 Appendix A Model Syllabus 287 Appendix B Sample Grading Rubric for EI Reflection Questions 291 Appendix C Movie Selections for Teaching Emotional Intelligence 293 Appendix D Self-Development Plan for Improving Emotional Intelligence 301 Appendix E Resources for Teaching Emotional Intelligence 303

About the Author :
KORREL KANOY is professor emeritus of psychology at William Peace University and an educational consultant. STEVEN J. STEIN is a clinical psychologist and founder and CEO of Multi-Health Systems Inc. He is coauthor, with Howard Book, of The EQ Edge . HOWARD E. BOOK is an organizational consultant and psychiatrist. He is an associate professor in the departments of psychiatry at the University of Toronto. The book is sponsored by Multi-Health Systems (MHS), which has been publishing psychological assessments for 30 years.