About the Book
Turn "random acts of guidance" into intentional, data-driven practices that support every student
If your office feels more like an emergency room than an educational setting, you aren′t alone. Secondary school counselors can get stuck in a cycle of reactivity, putting out fires and responding to the loudest voices rather than preventing issues before they start. But to truly serve all students equitably, we must shift from "who shows up" to "who needs us most."
Hatching Tier Two and Three Interventions in Your Secondary School Counseling Program is your guide to making that shift. Focused on Tier 2 (supplemental) and Tier 3 (intensified) interventions within a Multi-Tiered, Multi-Domain System of Supports, this book helps you move beyond catching students after they fail, offering a systematic approach to getting them back on track. Key features include:
- A breakdown of the Plan-Do-Study-Act (PDSA) cycle to help you implement, evaluate, and improve interventions without the stress of perfectionism
- Actionable strategies for Tier 2 and Tier 3, including step-by-step strategies for running effective small groups, handling crisis response, and managing re-entry meetings
- Practical, downloadable tools such as referral forms, root cause analysis templates, and "Flashlight" presentation guides to showcase your data
- Personal insights from practicing counselors and special sections dedicated to the unique needs of counselors in alternative education settings
Stop guessing and start Hatching Results! This book gives you the structure to ensure that every intervention is intentional, every student is seen, and your impact is undeniable.
Table of Contents:
FOREWORD
ACKNOWLEDGMENTS
ABOUT THE EDITORS
CONTRIBUTING AUTHORS
LEARNING TARGETS
CHAPTER 1: MULTI-TIERED, MULTI-DOMAIN SYSTEM OF SUPPORTS
A Framework for Tier 2
An Introduction to MTSS in Education
Beginnings in RTI and PBIS
MTSS 101
MTSS and School Counseling
Connecting MTSS to School Counseling Domains: MTMDSS
Multi-Tiered, Multi-Domain System of Supports (MTMDSS)
Tier 1: Universal Support—For All Students (100%)
Tier 2: Supplemental Support—For Some Students (~15%–20%)
Tier 3: Intensified Support—For a Few Students (~5%–10%)
MTMDSS Alignment to Text
Aligning MTMDSS With the ASCA National Model
Aligning MTMDSS With the ASCA School Counselor Professional Standards and Competencies
Aligning MTMDSS With the ASCA Ethical Standards
Aligning MTMDSS With the ASCA Position Statements
MTMDSS Assessment
CHAPTER 2: NEW APPROACHES TO TIER 2: SHIFTING PARADIGMS AND PDSA
Shifting Paradigms
Guidance Versus School Counseling
Data-Driven Versus Referral-Driven
Effective Referral Systems and Forms
Role Clarification and Alignment
Districtwide Alignment
From Random Interventions to a Systemic Approach
Plan-Do-Study-Act (PDSA): A Continuous Improvement Cycle
The Four Steps in PDSA
PDSA and School Counseling
Step 1: Plan—Start With Data and Root Cause Analysis
Step 2: Do—Deliver the Intervention With Fidelity
Step 3: Study—Analyze Results and Reflect
Step 4: Act—Decide What to Do Next
Why PDSA Matters for School Counseling
CHAPTER 3: USING DATA AND WRITING GOALS
Data Basics for School Counselors
Process Data
Perception Data
Outcome Data
Hatching Results Conceptual Diagram
“Buckets” for Identifying Tier 2 Needs Through Data
Demonstrated Needs
Missed Opportunities
Student Groups
Word Choices Matter
Fishnet Approach
Focusing Our Attention on School and District Priorities
Disaggregating Data
Utilizing Imperfect Data Platforms
Tool for Using Data to Identify Students in Need of Tier 2 Support
Getting Started With the Planning Tool
Bucket and Data Indicator
Specific Data Cut Points
Targeted Students or Student Groups
Time Frame/Frequency for Reviewing Data
Writing Effective Goals to Drive Equitable Student Outcomes
Developing Inclusive, Equitable SMARTIE Goals
Inclusive Goals
Equitable Goals
Aligning Goals With School and District Priorities
CHAPTER 4: DETERMINING ROOT CAUSES AND SELECTING INTERVENTIONS
Determining Root Causes
Identifying the “Why”
How to Conduct a Root Cause Analysis
The 5 Whys Technique
Pre-Intervention Surveys
Minute Meetings
Empathy Interviews
Additional Ways to Get to the Root of the Problem
Acquisition Needs, Performance Concerns, and Systemic Issues
Selecting Interventions: Matching Support to the Root Cause
Don’t Just Treat the Visible Symptom
Best Practices for Matching the Root Cause to the Intervention
CHAPTER 5: TYPES OF TIER 2 INTERVENTIONS
Direct Tier 2 Supports and Interventions
Small-Group Counseling
Workshops or Seminars
Individual Counseling
Post-Discipline or Post-Suspension Counseling
Restorative Practices and Meetings
Conflict Mediation
Check-In/Check-Out (CICO)
Other Innovative, Direct Tier 2 Programming
Indirect Tier 2 Supports and Interventions
Consultation and Collaboration
Teacher and Staff Education
Targeted Caregiver Support and Education
Referral to In-School and Outside Resources
Tier 2 Services Based on a Demographic Indicator
“Closing the Gap” Interventions
Intervening to Change the System
CHAPTER 6: PLANNING FOR INTERVENTIONS
Beginning a Plan of Action for Tier 2 Interventions
How to Complete a Tier 2 Action Plan: Utilizing a Chapter Case Study
Target Group and SMARTIE Goal
Title/Type of Tier 2 Activity and Content (Process Data)
Materials and Resources Needed (Process Data)
When and For How Long? (Process Data)
Number of Students (Process Data)
ASCA Mindsets and Behaviors (Perception Data)
Attitudes, Knowledge, and Skills to Be Measured (Perception Data)
Achievement-Related and Achievement Data (Outcome Data)
Continuing With the Chapter Case Study for More Intervention Planning
Plan Phase, Part 2: Steps 5–7
Step 5: Select Standards and Write Measurable Objectives
Step 6: Develop a Pre- and Post-Test to Measure Student Learning
Step 7: Write Lesson Plans for the Interventions and Plan for Logistics
Evidence-Based School Counseling and Tier 2 Interventions
EBSC and Research-Based Curriculum/Programs
Collaboration to Create Tier 2 Interventions
The Art and Science of Tier 2 School Counseling Interventions
Putting It All Together: Evidence, Reflection, and Impact
CHAPTER 7: PLANNING FOR SMALL GROUPS
Why Small Groups Matter
Planning for Logistics
Group Composition
Gender-Specific Groups Versus Mixed-Gender Groups
Family/Caregiver Notification
Informed Consent and Assent
Active Consent
Passive Consent
Creating Student Information System Queries to Support Tier 2 Groups
Scheduling Groups
Flex Periods: An Ideal Option
Options for Traditional or Block Schedules
Utilizing Lunch and Break Times: Proceed With Caution
Calendaring Small Groups at the Beginning of the School Year
Small-Group Counseling Toolbox
Knowledge of the Developmental Phases of Groups
Basic Counseling Skills in Small Groups
Cultural Considerations
Creating Structure
Effective Screening
Setting the Tone and Expectations
Clarifying the Group’s Purpose
Establishing Group Norms
Creating and Following Routines
Use of Lesson Plan Templates
Engagement Strategies
Using Movement and Music
Games and Competitions
Peer teaching
Video Recording as an Engagement Strategy
Youth Participatory Action Research
Peer Teaching Through Videos
Management Strategies
Effective Use of Space
Positive Language to Redirect Behaviors
Reinforcements and Incentives
Other Considerations
Balancing Facilitation and Leadership
Responding to Difficult Behaviors
Collaborating With Educational Partners
Allowing for Flexibility
Recognizing When Some Students May Need More
Conclusion
CHAPTER 8: TIER 3 INTENSIFIED SUPPORT
From Crisis to Systems
What Is Tier 3?
Aligning Tier 3 With the PDSA Cycle
Three Domains in Tier 3
Efficient Use of Time for Tier 3 Interventions
Short-Term Support
Appropriate Use of Time for Tier 3 Interventions
Identifying Students in Need of Tier 3 Supports
Lack of Progress in Tier 2
Targeted Data Identifying a Need for Intensified Intervention
New Student With Tier 3 Data Needs
Examples of Tier 3 Data Indicators for New Students
Referral (Self, Peer, Staff, etc.) Requiring Immediate Action
Crisis Event (Academic, College/Career, Social/Emotional) That Triggers a Tier 3 Response
Tier 3 Support Spans All Three Domains
Social/Emotional Crisis
Academic Crisis
College and Career Crises
Direct Services in Tier 3
Individual Counseling
Check-In/Check-Out (Tier 3 Version)
Small-Group Counseling
Alternative Placement Reentry Counseling
Intensified Post-Suspension Reentry Meeting
Restorative Counseling and Circles
Student Intent-to-Register Meetings
Intensified Summer Melt Support
Student Study Team Meetings
IEPs and 504 Plans
Protocols and Assessments at Tier 3
Child Protective Services (CPS)
Self-Harm and Suicide Prevention Protocols
Suicide Prevention Protocol
Threat-to-Others Protocols
Crisis Response Protocols and PREPaRE
Indirect Tier 3 Services
Student-Centered Meetings
Family/Caregiver Meetings
Academic Intervention Programs
Multi-Tiered System of Supports Meetings
Alternative Placement
College Bridge Programs
Case Management
Referral to Outside Resources
Evidence-Based Tier 3 Curriculum and Programs
Developing Trusting Educational Partnerships
Collaboration Within the School System
Collaboration With the Local Educational Agency
Collaboration Outside the School System
Family Partnerships
Trusting Community Partners
Memoranda of Understanding and Releases of Information
Resource Mapping
Closing Reflection: Leading Beyond the Intervention
Summary
CHAPTER 9: PROGRESS MONITORING AND INTERVENTION EVALUATION
Progress Monitoring at Tiers 2 and 3
Impact Monitoring
Gathering Meaningful Baseline Data
Fidelity Monitoring
Additional Progress Monitoring Tools
Collecting the Three Types of Data When Progress Monitoring
Evaluating the Intervention
Decision About the Intervention: Adopt, Adapt, or Abandon?
Tool for Evaluating Intervention Effectiveness
Closing: Do What Works—And Let Go of What Doesn’t
CHAPTER 10: SHARING RESULTS
Sharing Results Is Essential
Turning Data Into a Story
Sharing Results: An Ethical and Professional Obligation
Taking Ownership of Results With Professionalism
Making Results Visible: Going Beyond Spreadsheets and Results Reports
Bringing Data to Life With Graphs
Tips for Creating Charts and Graphs
Sharing Results: Meaningful Ways to Inform and Engage Educational Partners
Easy-Ish Lifts (Minimal Prep, Big Visibility)
Medium-Ish Lifts (Takes a Little More Time)
Reach-Fors (High-Impact, Strategic Visibility)
Flashlight Presentations for Tier 2 Interventions
The Flashlight Presentation Template
A Flashlight Presentation One-Pager
ASCA Achievement Gap Plan and Data Report
When to Share Results
Presenting at Professional Venues (Board Meetings and Professional Conferences)
Using National School Counseling Week and Other Opportunities to Share Counseling Program Results
Marketing, Advocacy, and Systemic Change
Conclusion: Continuing the Work
INDEX
About the Author :
Whitney Triplett is a vision-driven leader committed to advancing equity, access, and the success of all students through highly intentional, comprehensive school counseling programs. As Vice President at Hatching Results, she leads the Partner Services department, setting vision, strategy, and impact goals with a focus on change management and implementation fidelity across districtwide school counseling systems.
Whitney is the co-author of the bestselling texts Hatching Results for Secondary School Counseling: Implementing Core Curriculum, Individual Student Planning, and Other Tier One Activities (Hatch, Triplett, Duarte, & Gomez, 2019) and Hatching Tier 2 and 3 Interventions in Your Elementary School Counseling Program (Hatch, Kruger, Pablo, & Triplett, 2019). She brings deep expertise in facilitating professional learning and providing strategic thought partnership to school counselors, site administrators, district leaders, and state education agencies, thereby strengthening student outcomes in measurable and meaningful ways.
Before joining Hatching Results, Whitney served in the central office of Chicago Public Schools, where she supported more than 800 school counselors and college and career coaches. During this time, she also served on the board of the Illinois School Counselor Association and chaired its statewide task force to update the Illinois School Counseling Model. For this work, she was recognized as the 2018 Illinois School Counseling Advocate of the Year.
Earlier in her career as a high school counselor, Whitney earned RAMP recognition in 2011 and received an Oppenheimer Recognition Award for her collaborative efforts to raise her school’s Freshman On Track rate by developing innovative progress-monitoring tools for student achievement, attendance, and behavior. An Education Pioneers alum, Whitney remains passionate about transforming schools so that every student in the nation has equitable access to a high-quality education—including a comprehensive school counseling program.
Vanessa Gomez, Ed.D., is a passionate change agent with three decades of service in education, including 23 years as a school counselor across all levels, from elementary to alternative education. She currently serves as the Director of Equity & Access for San Jacinto Unified School District, where she leads the implementation of the district’s Equity and Access Plan.
A recognized leader in school counseling, Vanessa has led award-winning teams and specializes in developing and implementing comprehensive school counseling programs grounded in a Multi-Tiered Multi-Domain System of Support. She has expertise in crisis response, suicide prevention protocol development, and professional development training in social-emotional wellness, cultural proficiency, and trauma-informed practices.
Vanessa served as an adjunct faculty member in the School Counseling and School Psychology department at San Diego State University, where she was honored with the Most Influential Faculty Award. During her career as a school counselor, she was named one of the Top 10 School Counselors in the American School Counselor Association. Vanessa earned her doctorate from San Diego State University, where her dissertation focused on implementing trauma-informed approaches in schools.
In addition to her leadership role, she has been a Lead Professional Learning Specialist for Hatching Results and co-author of Hatching Results for Secondary School Counselors: Implementing Core Curriculum, Individual Student Planning, and Other Tier One Activities (Hatch, Triplett, Duarte, & Gomez, 2019). In 2024, she was recognized as Advocate of the Year by the California Association of School Counselors.
Earlier in her career as a high school counselor, Whitney earned RAMP recognition in 2011 and received an Oppenheimer Recognition Award for her collaborative efforts to raise her school’s Freshman On Track rate by developing innovative progress-monitoring tools for student achievement, attendance, and behavior. An Education Pioneers alum, Whitney remains passionate about transforming schools so that every student in the nation has equitable access to a high-quality education—including a comprehensive school counseling program.
Danielle Duarte, Ed.L.D. is passionate about supporting students’ academic success, college and career readiness, and social-emotional development while using data to demonstrate the impact of comprehensive school counseling programs. A former school counselor, counseling grant project director, and adjunct faculty member, Danielle now serves as President of Hatching Results, where she leads national efforts to strengthen data-driven school counseling systems.
She earned her doctorate in Education Leadership (Ed.L.D.) from the Harvard Graduate School of Education, and her doctoral capstone focused on increasing racial equity in advanced coursework within a large, diverse school district.
Earlier in her career, Danielle successfully wrote and directed a $1.1 million Elementary and Secondary School Counseling Program Grant for her district – hiring, training, and supporting school counselors in the development of comprehensive programs. She also taught future school counselors as an adjunct professor at San Diego State University and the University of San Francisco. Over the past decade, she has trained thousands of educators nationwide and co-authored two books: Hatching Results for Elementary (2017) and Secondary (2019) School Counseling.
Danielle has served on the Board of Directors for the California Association of School Counselors, including as President, and on the Cal Aggie Alumni Association (UC Davis) Board. She is also a certified Harvard Data Wise Coach and AVID Staff Developer.
Featured in San Diego Magazine’s “17 Big Ideas for 2017: Let’s Implement More School Counseling Programs,” Danielle believes every student can succeed with the right systems of support and well-trained school counselors leading the way.
Trish Hatch, Ph.D. is a nationally recognized leader in school counseling, known for her work bridging research, practice, and policy. A former school counselor, administrator, and district leader, she joined the faculty at San Diego State University (SDSU), where she directed the School Counseling Program from 2004 to 2015 and was later named Professor Emeritus upon her retirement. As Founder and Board Chair of Hatching Results, Inc., she continues to provide governance leadership while the company delivers nationwide training and consultation on data-driven, evidence-based practices
Dr. Hatch is the best-selling author of The Use of Data in School Counseling: Hatching Results for Students, Programs, and the Profession (2014) and co-author, with Julie Hartline, of the Second Edition (2023). She co-authored Evidence-Based School Counseling: Making a Difference With Data-Driven Practices (Dimmitt, Carey, & Hatch, 2007) and The ASCA National Model: A Framework for School Counseling Programs (ASCA, 2003, 2005). This seminal document redefined the role of school counselors nationwide.
Additional textsin the Hatching Results series include Hatching Results for Elementary School Counseling: Implementing Core Curriculum and Other Tier One Activities (Hatch, Duarte, & De Gregorio, 2018); Hatching Results for Secondary School Counseling: Implementing Core Curriculum, Individual Student Planning, and Other Tier One Activities (Hatch, Triplett, Duarte, & Gomez, 2019); and Hatching Tier Two and Three Interventions in Your Elementary School Counseling Program (Hatch, Kruger, Pablo Roman, & colleagues, 2019)
Known for her dynamic leadership, passionate advocacy, and unwavering commitment to the profession, Dr. Hatch served as an expert consultant on school counseling for the Obama administration at the White House and the U.S. Department of Education. She also co-led the 2014 White House Convening on School Counseling at SDSU in partnership with the Office of the First Lady’s Reach Higher Initiative.
A former ASCA Vice President and state association president, Dr. Hatch has received numerous honors, including the ASCA Administrator of the Year Award, the Mary Gehrke Lifetime Achievement Award, induction into the H.B. McDaniel Hall of Fame at Stanford University, the NACAC Excellence in Education Award, and recognition by the California Association of School Counselors (CASC) as both School Counselor Educator of the Year and recipient of its Lifetime Achievement Award.
Review :
"This book is a powerful and timely contribution to the field of school counseling. It clearly demonstrates that Tier 2 and 3 services are most effective when they are intentional, structured, and grounded in both evidence and the real-world demands of schools. The authors provide practical, usable strategies and tools that counselors can implement immediately to support students who need targeted intervention.
What makes this work especially compelling is its deep respect for the complexity of students’ lives and the realities counselors face. The Tier 2 and 3 framework presented here bridges research and practice, empowering school counselors to move from reactive support to purposeful, data-informed action.
This book affirms that when Tier 2 and 3 services are thoughtfully designed within an MTMDSS framework, they can be transformative—strengthening student outcomes, promoting equity, and reinforcing the critical role of school counselors as leaders, advocates, and change agents.
This is simply a must-read and must-use book."
"This book provides a crucial resource on the Multi-Tiered, Multi-Domain System of Supports (MTMDSS) aligned with the ASCA National Model. By integrating academic, social/emotional, and college/career domains within a tiered framework, the authors offer school counselors an equity-centered approach to meeting students’ diverse needs. As a school counselor and school counselor leader with more than two decades of experience, I would highly recommend this book!"
"At a time in our history when we are learning from the ills of the past and the promises of the future, school counselors deserve comprehensive tools to dismantle oppressive systems. This book facilitates educators′ deeper understanding of the complexity inherent in school counselors′ work and underscores the critical reflection and adaptation necessary within school counseling. It serves as a comprehensive resource for educators across disciplines, addressing the nuanced challenges present within the field. The implementation of a multi-tiered, multi-domain system of support within educational settings must be grounded in ethical principles that prioritize equity and respect for all individuals, particularly marginalized groups. Thoughtfully outlined within this book, these systems must be culturally responsive, integrating diverse perspectives to empower students and their communities. Ultimately, students’ lives are influenced by an intricate interplay of factors spanning the school environment, family dynamics, community contexts, and broader societal structures. This resource offers valuable insights and evidence-based strategies to effectively frame the essential role of school counselors in advocacy and collaboration for the greater good."
"Hatching Tier Two and Three Interventions in Your Secondary School Counseling Program speaks to the heart and responsibility of school counseling leadership. It equips practitioners to move beyond isolated interventions and toward coherent systems that center students, elevate school counseling leadership, and produce results that matter."
"The Hatching Results group′s most recent book, Hatching Tier Two and Three Interventions in Your Secondary School Counseling Program, continues their very successful and accessible series about intentional and impactful school counseling practice. Filled with numerous templates, helpful graphics, and web links, this book is clearly written with specific, concrete ideas for improving school counseling practices that support student well-being and outcomes. The ideas are grounded in the authors′ experience, with multiple first person narratives that provide real-life examples of the work. This book is a gift to the profession."
"The authors of Hatching Tier Two and Three Interventions in Your Secondary School Counseling Program have provided school counselors and school counselors in-training with an invaluable resource for advancing school counseling practice. Clear examples, tools, and resources are provided throughout the text to advance practices that serve all students in schools. The shift to data-driven practices that identify gaps, focusing on systemic root causes of issues, creating goals that result in interventions that close gaps, and sharing the impact of school counseling interventions on systemic changes and student outcomes will change education systems and practices to support student success. Many books talk about school counseling or describe the ′what′ of school counseling. This text links research to practice and illustrates the ′how′ of school counseling. It is a valuable addition to any practitioner or school counselor educator′s library, and one that folks will use in their daily practice."
"Hatching Tier Two and Three Interventions in Your Secondary School Counseling Program provides a practical and transformative guide for implementing effective tiered supports for youth in schools. Throughout the book there are a range of practices to build a cohesive tiered framework to improve the delivery of services in schools and the outcomes for students. Inclusive data-informed counseling, analytical processes and planning & evaluation tools are provided to help to elevate this book beyond an intervention book to a systems change tool. School counselors will truly benefit from the resources, insights and wisdom in this book to refine or even reimagine their school counseling program, as the continued to support their schools in the most vital ways."