Auditing Quality Management Systems
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Auditing Quality Management Systems

Auditing Quality Management Systems


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About the Book

Table of Contents:
The product consists:USER MANUAL - basic instructions to ensure that you get the most out of this package, together with some useful background information about Quality Management Systems.BACKGROUND NOTES FOR AUDITORS - a copy of a small article written by our Principal Consultant for the Chartered Quality Institute about checklists and their use when completing internal, external and third party audits.INFORMATION AND BACKGROUND GUIDANCE - in the form of:*A Brief Guide to Quality Management Systems;*A Brief Guide to Quality Manuals;*A Brief Guide to Quality Procedures;*A Brief Guide to Work Instructions;plus information concerning:*Organisational requirements;*Management responsibilities;*Likely documentation;*The basic structure of a Quality Management System.plus*A complete index for the generic Quality Management Standard, ISO 9001:2000.AUDIT CHECKSHEETS*Quality Management checksheets.*Stage Audit checksheets.*Additional (general purpose) audit checks.*Auditor's checksheets.*Management System - elements covered and outstanding.EXAMPLES OF SOME FORMS USED BY AUDITORS*Annual Quality Audit Schedule.*Internal Audit Plan.*Provisional Audit Program.*Audit Checklist.*Audit observation sheet.*Corrective Action Request (CAR).ABBREVIATIONS AND ACRONYMSPLUS A CD - containing a softcopy of all the above files.This CD is an integral part of the publication, which (as they are unlocked files) can be customised to suit any business - regardless whether they are a manufacturer, supplier or end user.

About the Author :
Ray Tricker (MSc, IEng, FIIE (elec), FCMI, FCQI, FIRSE) is the Principal Consultant of Herne European Consultancy Ltd - a company specialising in integrated Management Systems is also an established Butterworth Heinemann author (34 titles). He served with the Royal Corps of Signals (for a total of 37 years) during which time he held various managerial posts culminating in being appointed as the Chief Engineer of NATO's Communication Security Agency (ACE COMSEC).Most of Ray's work since joining Herne has centred on the European Railways. He has held a number of posts with the Union International des Chemins de fer (UIC) [e.g. Quality Manager of the European Train Control System (ETCS)] and with the European Union (EU) Commission [e.g. T500 Review Team Leader, European Rail Traffic Management System (ERTMS) Users Group Project Co-ordinator, HEROE Project Co ordinator] and currently (as well as writing books on diverse subjects as Optoelectronics, Medical Devices, ISO 9001:2000, IETR Wiring Regulations and Building Regulations for Elsevier under their Butterworth-Heinemann and Newnes imprints!) he is busy assisting Small Businesses from around the world (usually on a no cost basis) produce their own auditable Quality and/or Integrated Management Systems to meet the requirements of ISO 9001:2000, ISO 14001 and OHSAS etc. He is also a UKAS Assessor for the assessment of certification bodies for the harmonisation of the Trans-European, High Speed, Railway Network.

Review :
"Auditing Quality Management Systems" contains all of the major audit checksheets and forms that are required to conduct either a simple internal review of a particular process or an external (e.g. third party) assessment of an organisation against the formal requirements of ISO 9001:2000 and/or other management standards such as ISO 140001 and OHSAS 18001 etc. It also includes a series of management information files and reminders. This is by far the best package that an Auditor could ever wish for.


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Product Details
  • ISBN-13: 9780954864750
  • Binding: Hardback
  • ISBN-10: 0954864751


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