People Styles at Work...And Beyond
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People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better

People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better


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About the Book

As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others-even the most difficult of coworkers-more winsomely. People Styles at Work . . . and Beyond does this by offering a self-assessment to determine which style you are and then uses that information to teach readers how to: recognize how they come across to other coworkers; read others' body language and behavior to identify the best ways to work with them; make small adjustments that will dramatically increase the quality and productivity of their interactions; find common ground with different people while retaining their individuality; relate less defensively and more effectively no matter how others act At work, at home, and even while you're out running errands, your ability to relate to others affects how well you get things done. Now including all new material on personal relationships, parenting, and more, this is the ultimate how-to can help any reader avoid conflicts and enhance important relationships.

Table of Contents:
CONTENTS Introduction 1 PART ONE: Understanding Yourself and Others 1 No Wonder We Have People Problems 7 2 People Are More Predictable than You Might Think 16 3 What’s Your Style? 24 4 Two Keys to Understanding People 28 5 See Yourself as Others See You 38 6 The Driving Style and the Expressive Style 43 7 The Amiable Style and the Analytical Style 54 8 Make the Most of Your Gifts 63 9 Backup Styles: Extreme, Inappropriate, and Inflexible Behavior 72 10 Coping with Backup Behavior 82 PART TWO: Style Flex: A Key to Improved Relationships 11 The Style Flex Solution to People Differences 91 12 Four Steps to Better Relationships 99 13 How to Identify Someone’s Style 107 14 Flexing in Special Situations 117 15 Three Keys to Good Relationships 127 PART THREE: People Styles and Family Relationships 16 The Art of Loving Someone Very Different from Yourself 137 17 Style-Based Parenting 147 APPENDICES I For Amiables Only: How to Flex to Each Style 155 II For Drivers Only: How to Flex to Each Style 169 III For Expressives Only: How to Flex to Each Style 187 IV For Analyticals Only: How to Flex to Each Style 202 Bibliography 219 Index 225

About the Author :
Dorothy Grover Bolton, ED.M., is known for herexpertise in training trainers. A co-founder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work... And Beyond.


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Product Details
  • ISBN-13: 9780814413425
  • Publisher: HarperCollins Focus
  • Publisher Imprint: Amacom
  • Height: 227 mm
  • No of Pages: 240
  • Spine Width: 21 mm
  • Weight: 262 gr
  • ISBN-10: 0814413420
  • Publisher Date: 22 Mar 2018
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: Making Bad Relationships Good and Good Relationships Better
  • Width: 152 mm


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