About the Book
We all face tough choices: business executives, community leaders, and family members all struggle with difficult decisions on a daily basis. What we decide reveals what really matters to us; how we decide determines whether we succeed or fail. Developed over twenty years in settings as diverse as hospital bedsides and corporate boardrooms, A Field Guide to Good Decisions provides the skills to make decisions that reflect your core values while respecting those of others, including the long-term implications for all participants. Illustrated through many real-life examples that will resonate with readers both professionally and personally, A Field Guide to Good Decisions offers practical tools and techniques for identifying individual and common goals, reaching consensus, and communicating the results effectively. The authors also show readers how to overcome common obstacles to good decision-making (psychological, cultural, and organizational). Ultimately, this book is about making decisions which, while not always a matter of life or death, nevertheless have a powerful effect on our sense of self, our credibility in the eyes of others, and the lives of those touched by the choices we make.
Decision making is always personal. Each of us makes important decisions at work, in the community, and at home. When we face tough choices, what we decide reveals what really matters to us; how we decide determines whether we succeed or fail. Business executives, community leaders, and family members all struggle with difficult decisions: a senior management team makes an important choice about whether to pursue an acquisition; a baby-boomer decides whether to place an elderly parent in assisted living; a non-profit administrator considers laying off employees to have money and continue serving the community. For each, the steps toward a good decision are the same: know your values, engage others to understand theirs, and communicate with respect and candor. Simple in concept, not so easy in practice—but making a good decision demands nothing less.
Developed over twenty years in settings as diverse as hopsital bedsides and corporate boardrooms, A Field Guide to Good Decisions provides the skills to make decisions that reflect your core values while respecting those of others, including the long-term implications for all participants. Illustrated through many real-life examples that will resonate with readers both professionally and personally, A Field Guide to Good Decisions offers practical tools and techniques for identifying individual and common goals, reaching consensus, and communicating the results effectively. The authors also show readers how to overcome common obstacles to good decision-making (psychological, cultural, and organizational). Ultimately, this book is about making decisions which, while not always a matter of life or death, nevertheless have a powerful effect on our sense of self, our credibility in the eyes of others, and the lives of those touched by the choices we make.
Table of Contents:
Preface Introduction: The Territory The Road to a Good Decision Clarify Perspective Comprehend What Matters Commit to What Matters Most Choose to Act Communicate Transparently Difficult Times Avoid Mental and Emotional Detours Bridge the Cultural Divide Navigate in Organizations Reach Your Destination: Lean into the Light Appendix: Worksheets and Exercises References and Sources for Quotations Bibliography Index
About the Author :
Mark D. Bennett, Principal of Decision Resources, Inc., is a lawyer, mediator, trainer, and consultant, specializing in conflict resolution and decision making for federal agencies, state and local governments, community non-profit groups, and corporations. He also serves as an Adjunct Professor of Law at the University of New Mexico School of Law, where he teaches courses in general and family mediation. He is the author of several articles on negotiation and mediation, and the book, The Art of Mediation.
Joan McIver Gibson is a philosopher and consultant in applied ethics, bioethics, and decision making, with over thirty years of teaching, training, and administrative work in the public, private, health care, education, research, and non-profit/community sectors. In 2003, she retired as Director of the University of New Mexico Science Ethics Program, and for twenty years she chaired a hospital ethics committee in Albuquerque. She is the author of several articles and book chapters on ethics, management, and decision making, and co-author of Health Care Ethics Committees: The Next Generation.
Review :
"A guide to good decisions that focuses on the values underlying the process of decisionmaking therefore has the potential to be an invaluable resource for healthcare professionals. A Field Guide to Good Decisions: Values in Action meets these expectations and goes beyond, offering readers a clear and structured process that they can employ not only as professionals, but also in other aspects of their lives....This book takes the reader step by step through a simple, yet challenging process, clarifying the values that underlie decisionmaking, providing guidance and tips that finally lead to a coherent and effective decision. This process can be applied around patients' beds as well as family kitchen tables or corporate bedrooms....[t]his book provides helpful guidance and conceptual clarity that makes it a useful tool and an invaluable resource to anyone confronting difficult decisions." - CQ Review
"This guide has its roots in Gibson's attendance at one of Bennett's mediation training sessions, where she sought ways to improve her bioethics consultations. Unlike advice about decision-making that emphasize theory and corporate applications, they provide practical guidance for everyday settings focusing on transferable skills, guiding values, and bridging cultural differences. The book includes worksheets and exercises to facilitate values clarification and other decision-making steps, and an annotated bibliography." - Reference & Research Book News
"[P]rovides readers with the skills to make decisions that reflect their core values while respecting the values of others and accounting for the long-term implications for all participants. It also offers practical tools and techniques for identifying individual and common goals, reaching consensus and effectively communicating the results. Readers are advised how to overcome common obstacles to good decision-making, including psychological, cultural and organizational challenges, and become comfortable and skilled at making choices. Real-life illustrations are provided." - District Administration
