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Home > Society and Social Sciences > Politics and government > Public administration > HM Revenue and Customs: ASPIRE - the re-competition of outsourced IT services, twenty-eighth report of session 2006-07, report, together with formal minutes, oral and writt(2006-07 179 House of Commons Papers)
HM Revenue and Customs: ASPIRE - the re-competition of outsourced IT services, twenty-eighth report of session 2006-07, report, together with formal minutes, oral and writt(2006-07 179 House of Commons Papers)

HM Revenue and Customs: ASPIRE - the re-competition of outsourced IT services, twenty-eighth report of session 2006-07, report, together with formal minutes, oral and writt(2006-07 179 House of Commons Papers)


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About the Book

In January 2004, the Inland Revenue entered into a contract with Capgemini to provide IT services to support the Department's business. The contract, known as ASPIRE (Acquiring Strategic Partners for the Inland Revenue), replaced two previous contracts with EDS and Accenture and, following the merger of the Inland Revenue and HM Customs & Excise in 2005, the latter's IT services contract with Fujitsu was incorporated within ASPIRE in April 2006.This change from one supplier to another was the first of this scale in the public sector and the contract provides wider lessons for the public sector in re-competing major contracts, particularly relating to the payment of transition costs. The cost of the contract has risen from GBP 2.83 billion to GBP 8.5 billion over the 10-year term.Following on from a National Audit Office report on this topic ("ASPIRE - The Re-Competition of Outsourced IT Services (HC 938)", ISBN 0102939179, available below) published in July 2006, the Committee's report examines the procurement process, the transition to a new supplier, and the performance of the ASPIRE contract to date.Findings include - Before concluding the deal, the Department should have evaluated bids against a range of demands for IT services and analysed the effect of different scenarios on suppliers' prices and profit margins. It should have evaluated the performance of consultants and the lessons to be learned from their use, not only for their own benefit but for that of other departments. By contributing to bid costs and paying transition costs to secure competition for the contract, the Department incurred a premium of GBP 51.9 million. It should set more challenging performance targets to impose sufficient discipline on suppliers. The Government should not be placed in the invidious position of having to commission further work from a contractor in order to recover compensation for underperformance.


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Product Details
  • ISBN-13: 9780215034373
  • Publisher: TSO
  • Publisher Imprint: Stationery Office Books
  • Height: 300 mm
  • No of Pages: 43
  • Sub Title: ASPIRE - the re-competition of outsourced IT services, twenty-eighth report of session 2006-07, report, together with formal minutes, oral and writt
  • ISBN-10: 0215034376
  • Publisher Date: 12 Jun 2007
  • Binding: Paperback
  • Language: English
  • Series Title: 2006-07 179 House of Commons Papers


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HM Revenue and Customs: ASPIRE - the re-competition of outsourced IT services, twenty-eighth report of session 2006-07, report, together with formal minutes, oral and writt(2006-07 179 House of Commons Papers)
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HM Revenue and Customs: ASPIRE - the re-competition of outsourced IT services, twenty-eighth report of session 2006-07, report, together with formal minutes, oral and writt(2006-07 179 House of Commons Papers)

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