Describes the principles of effective negotiation and shows how managers can use these techniques to sustain agreements, and obtain authority or resources.
Review :
Donald B. Strauspast president, American Arbitration Association
Every once in a while a book comes along that makes a complicated subject easier to comprehend. The reader says, 'Aha! That is how it works' "The Manager as Negotiator" does this for tomorrow's managers, and, indeed, all who deal with conflict. There have been books on how to WIN and books on how to COLLABORATE. "The Manager as Negotiator" weaves the art and science of doing both into a readable and comprehensive manual of how and when to do each. If ever there were a skill that might make tomorrow brighter, this is it.
Elliot L. RichardsonPartner of Milbank, Tweed, Hadley, and McCloy; former Attorney General of the United States, Secretary of Defense, Secretary of Commerce, and Secretary of Health, Education, and Welfare
Both the seasoned negotiator and the novice will find in "The Manager as Negotiator" fascinating insights, a systematic approach, and a quality of realism that make it an extraordinarily valuable source of guidance.
Howard RaiffaFrank Plumpton Ramsey Professor of Managerial Economics, Harvard Business School; author of "The Art and Science of Negotiation"
As a most interested third party, I have watched this remarkable book take shape over several years. If it were mainly intended as an analytical work on bargaining, it would be a great success, posing new questions, generating deep and original insights, and rigorously developing their implications. Yet "The Manager as Negotiator" transcends its roots in game theory and decision analysis, asking broader more realistic questions and addressing its exceptionally clear prose to a much wider audience. This book will give managers and negotiators invaluable advice. At the same time, it should profoundly influence the way scholars from many fields analyze negotiation.
Peter G. PetersonChairman of the Blackstone Group; former chairman of Lehman Brothers Kuhn Loeb, United States Secretary of Commerce, and president and CEO of Bell and Howell
The ability to think through and carry out negotiations is vital to success in Washington, on Wall Street, and in the corporate world. I have long felt that there was an inner logic to the process, but until I encountered this book, I doubted that it could be so insightfully and persuasively set forth. Further, having worked closely with one of the authors and having seen this approach make major differences in significant transactions, I recommend "The Manager as Negotiator" to anyone interested in a sophisticated understanding of this subject.
Richard E. NeustadtKennedy School of Government, Harvard University
Lax and Sebenius do themselves proud in this seminal book. They write as well as they think. They show not only how the world is, but how to affect it -- for doers and scholars alike.
Richard G. DarmanDeputy Secretary of the United States Treasury
Sophisticated managers know that the largest part of management is "negotiating," not giving orders or unilaterally executing plans. This fresh work on negotiation usefully combines analysis and experience -- and goes far beyond the tired cliches of the "win-lose" or "win-win" approaches. I recommend it highly.