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Ws Professional

Ws Professional

Showing results for publisher "ws professional"

23 results found
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1.
Rules of the Service Game: What Service Leaders Need to Know
Rules of the Service Game: What Service Leaders Need to Know
By: Jochen Wirtz, Benjamin Schneider, David E Bowen
Publisher: Ws Professional
No Review Yet
AED349
Binding:
Hardback
Release:
31 Jan 2022
Language:
English
Out of Stock
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2.
3-In-1
3-In-1
By: J J Woo
Publisher: Ws Professional
No Review Yet
AED64
Binding:
Digital (delivered electronically)
Release:
21 Jun 2017
Language:
English
Out of Stock
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3.
Cities of Love
Cities of Love
By: Valerie Ang, Lee Siang Tai
Publisher: Ws Professional
No Review Yet
AED142
Binding:
Digital (delivered electronically)
Release:
29 Aug 2016
Language:
English
Out of Stock
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4.
Unleashing the Greatness in You
Unleashing the Greatness in You
By: John Ng
Publisher: Ws Professional
No Review Yet
AED72
Binding:
Digital (delivered electronically)
Release:
04 Aug 2017
Language:
English
Out of Stock
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5.
For God's Sake
For God's Sake
By: Sarah Zohn
Publisher: Ws Professional
No Review Yet
AED97
Binding:
Digital (delivered electronically)
Release:
29 Nov 2017
Language:
English
Out of Stock
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6.
Service Quality and Productivity Management
Service Quality and Productivity Management
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
20 Oct 2017
Language:
English
Out of Stock
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7.
Crafting the Service Environment
Crafting the Service Environment
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
25 Sep 2017
Language:
English
Out of Stock
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8.
Tommy Koh
Tommy Koh
By: Lay Hwee Yeo, Peggy Kek Chang
Publisher: Ws Professional
No Review Yet
AED122
Binding:
Digital (delivered electronically)
Release:
19 Oct 2017
Language:
English
Out of Stock
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9.
Balancing Capacity and Demand in Service Operations
Balancing Capacity and Demand in Service Operations
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
15 Sep 2017
Language:
English
Out of Stock
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10.
Lim Chong Yah
Lim Chong Yah
By: Chong Yah Lim
Publisher: Ws Professional
No Review Yet
AED113
Binding:
Digital (delivered electronically)
Release:
18 Jan 2017
Language:
English
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11.
Service Marketing Communications
Service Marketing Communications
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
04 Sep 2017
Language:
English
Out of Stock
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12.
Understanding Service Consumers
Understanding Service Consumers
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED20
Binding:
Digital (delivered electronically)
Release:
15 Aug 2017
Language:
English
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13.
Silver Shades of Grey
Silver Shades of Grey
By: Kanwaljit Soin
Publisher: Ws Professional
No Review Yet
AED93
Binding:
Digital (delivered electronically)
Release:
12 Mar 2018
Language:
English
Out of Stock
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14.
Saving Ourselves
Saving Ourselves
By: Yacine Belhaj-Bouabdallah
Publisher: Ws Professional
No Review Yet
AED126
Binding:
Digital (delivered electronically)
Release:
09 Mar 2017
Language:
English
Out of Stock
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15.
Good Intentions Are Not Enough
Good Intentions Are Not Enough
By: Boon Peng Robin Low
Publisher: Ws Professional
No Review Yet
AED101
Binding:
Digital (delivered electronically)
Release:
18 Oct 2016
Language:
English
Out of Stock
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16.
Designing Complaint Handling and Service Recovery Strategies
Designing Complaint Handling and Service Recovery Strategies
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
13 Oct 2017
Language:
English
Out of Stock
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17.
Building a World Class Service Organization (Assessment Tool)
Building a World Class Service Organization (Assessment Tool)
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
31 Oct 2017
Language:
English
Out of Stock
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18.
Designing Customer Service Processes
Designing Customer Service Processes
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
30 Aug 2017
Language:
English
Out of Stock
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19.
Developing Service Products and Brands
Developing Service Products and Brands
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
18 Aug 2017
Language:
English
Out of Stock
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20.
Managing Customer Relationships and Building Loyalty
Managing Customer Relationships and Building Loyalty
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
28 Sep 2017
Language:
English
Out of Stock
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