1.

Rules of the Service Game: What Service Leaders Need to Know

By: Jochen Wirtz, Benjamin Schneider, David E Bowen

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AED264

Binding:	Hardback
Release:	31 Jan 2022
Language:	English

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2.

Artist's Map, The: The Synergy Between Person, Artist and Manager

By: Dean Carey

Publisher: Ws Professional

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AED150

Binding:	Hardback
Release:	30 Dec 2021
Language:	English

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3.

Good Intentions Are Not Enough

By: Boon Peng Robin Low

Publisher: Ws Professional

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AED85

Binding:	Digital (delivered electronically)
Release:	18 Oct 2016
Language:	English

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4.

Cities of Love

By: Valerie Ang, Lee Siang Tai

Publisher: Ws Professional

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AED119

Binding:	Digital (delivered electronically)
Release:	29 Aug 2016
Language:	English

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5.

Unleashing the Greatness in You

By: John Ng

Publisher: Ws Professional

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AED60

Binding:	Digital (delivered electronically)
Release:	04 Aug 2017
Language:	English

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6.

For God's Sake

By: Sarah Zohn

Publisher: Ws Professional

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AED81

Binding:	Digital (delivered electronically)
Release:	29 Nov 2017
Language:	English

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7.

Lim Chong Yah

By: Chong Yah Lim

Publisher: Ws Professional

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AED96

Binding:	Digital (delivered electronically)
Release:	18 Jan 2017
Language:	English

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8.

Saving Ourselves

By: Yacine Belhaj-Bouabdallah

Publisher: Ws Professional

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AED106

Binding:	Digital (delivered electronically)
Release:	09 Mar 2017
Language:	English

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9.

Tommy Koh

By: Lay Hwee Yeo, Peggy Kek Chang

Publisher: Ws Professional

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AED102

Binding:	Digital (delivered electronically)
Release:	19 Oct 2017
Language:	English

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10.

Art of Modern Oriental Management

By: Sing Ong Yu

Publisher: Ws Professional

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AED106

Binding:	Digital (delivered electronically)
Release:	11 May 2017
Language:	English

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11.

Balancing Capacity and Demand in Service Operations

By: Jochen Wirtz

Publisher: Ws Professional

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AED20

Binding:	Digital (delivered electronically)
Release:	15 Sep 2017
Language:	English

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12.

Silver Shades of Grey

By: Kanwaljit Soin

Publisher: Ws Professional

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AED78

Binding:	Digital (delivered electronically)
Release:	12 Mar 2018
Language:	English

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13.

3-In-1

By: J J Woo

Publisher: Ws Professional

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AED54

Binding:	Digital (delivered electronically)
Release:	21 Jun 2017
Language:	English

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14.

Service Quality and Productivity Management

By: Jochen Wirtz

Publisher: Ws Professional

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AED20

Binding:	Digital (delivered electronically)
Release:	20 Oct 2017
Language:	English

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15.

Designing Customer Service Processes

By: Jochen Wirtz

Publisher: Ws Professional

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AED20

Binding:	Digital (delivered electronically)
Release:	30 Aug 2017
Language:	English

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16.

Developing Service Products and Brands

By: Jochen Wirtz

Publisher: Ws Professional

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AED20

Binding:	Digital (delivered electronically)
Release:	18 Aug 2017
Language:	English

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17.

Managing Customer Relationships and Building Loyalty

By: Jochen Wirtz

Publisher: Ws Professional

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AED20

Binding:	Digital (delivered electronically)
Release:	28 Sep 2017
Language:	English

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18.

Positioning Services in Competitive Markets

By: Jochen Wirtz, Kristian P Evans

Publisher: Ws Professional

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AED20

Binding:	Digital (delivered electronically)
Release:	15 Aug 2017
Language:	English

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19.

Managing People for Service Advantage

By: Jochen Wirtz

Publisher: Ws Professional

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AED20

Binding:	Digital (delivered electronically)
Release:	15 Sep 2017
Language:	English

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20.

Understanding Service Consumers

By: Jochen Wirtz

Publisher: Ws Professional

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AED17

Binding:	Digital (delivered electronically)
Release:	15 Aug 2017
Language:	English

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Showing results for publisher "ws professional"