1.

Measuring Levels of Supply and Demand for E-services and E-government

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Binding:	Digital (delivered electronically)
Release:	10 Mar 2010

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2.

Customer Profiling to Target Service Delivery

By: Mike Thacker

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	23 Feb 2010

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3.

The IntelCities Project

By: Mark Deakin , Peter Cruickshank

Publisher: Smart Cities Project

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AED102

Binding:	Digital (delivered electronically)
Release:	19 May 2010

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4.

The IntelCities Project

By: Mark Deakin , Peter Cruickshank

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	02 Jun 2010

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5.

Transformation of City Portals

By: Mark Deakin , Peter Cruickshank

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	05 May 2010

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6.

Standards for Classifying Services and Related Information in the Public Sector

By: Mike Thacker

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	22 Apr 2010

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7.

Smart Cities Project Guide

By: Dave Fitch

Publisher: Smart Cities Project

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AED69

Binding:	Digital (delivered electronically)
Release:	22 Mar 2010

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8.

Process Modelling

By: Marie-Therese Christiansson

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	24 Mar 2010

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9.

Understanding e-Government in Edinburgh

By: Peter Cruickshank

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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10.

Understanding e-Government in Norfolk

By: Peter Cruickshank

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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11.

Creating Customer Contact Centres

By: Edwin Colyer

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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12.

Mobile Apps for Bus Users in Edinburgh

By: Peter Cruickshank

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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13.

Evaluating the Impact of Local e-services

By: Monika Magnusson

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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14.

ICT Architecture - Supporting Daily Life in Three Smart Cities

By: Bjorgulf Bergh Torjussen, Gjill Smit, Gunnar Kartman

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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15.

Customer Journey Mapping

By: Peter Cruickshank

Publisher: Smart Cities Project

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AED123

Binding:	Digital (delivered electronically)
Release:	01 May 2011

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16.

What is a Service List?

By: Mike Thacker

Publisher: Smart Cities Project

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AED127

Binding:	Digital (delivered electronically)
Release:	01 May 2011

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17.

Understanding e-Government in Bremerhaven

By: Peter Cruickshank

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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18.

Your Library: Supporting Mobile Users in Edinburgh

By: Peter Cruickshank

Publisher: Smart Cities Project

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Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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19.

Co-design in Smart Cities

By: Peter Cruickshank

Publisher: Smart Cities Project

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AED74

Binding:	Digital (delivered electronically)
Release:	01 Sep 2011

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20.

Using Customer Profiling and Activity Based Costing to Inform Channel Shift and to Increase Service Take-Up

By: Mike Thacker, Peter Wrigley, Sheila Apicella

Publisher: Smart Cities Project

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AED53

Binding:	Digital (delivered electronically)
Release:	01 May 2011

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Showing results for publisher "smart cities project"