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Wirtz Jochen

Wirtz Jochen

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1.
Essentials of Services Marketing
Essentials of Services Marketing
By: Jochen Wirtz
Publisher: Pearson Education Limited
No Review Yet
$126
Binding:
Paperback
Release:
29 Jun 2022
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in UAE.
2.
Services Marketing: People, Technology, Strategy (Ninth Edition)
Services Marketing: People, Technology, Strategy (Ninth Edition)
By: Jochen Wirtz, Christopher Lovelock
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$94
Binding:
Paperback
Release:
28 Oct 2021
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in UAE.
3.
Service Quality And Productivity Management
Service Quality And Productivity Management
By: Jochen Wirtz
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$15
Binding:
Paperback
Release:
06 Dec 2017
Language:
English
Available
Ships within 8-10 Days Explain..
Free Shipping in UAE.
4.
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human
By: Jochen Wirtz, Ian Barkin, Pascal Bornet
Publisher: World Scientific Publishing Co Pte Ltd
No Review Yet
$41
Binding:
Paperback
Release:
22 Jan 2021
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in UAE.
5.
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human
Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human
By: Pascal Bornet|Ian Barkin|Jochen Wirtz
Publisher: World Scientific (Exclusively distributed by Dev Publishers & Distributors)
No Review Yet
$25
Binding:
Perfect Paperback
Release:
28 Jan 2021
Language:
English
Available
Ships within 10-12 Days Explain..
Free Shipping in UAE.
6.
Essentials of Services Marketing, | Third Edition By Pearson
Essentials of Services Marketing, | Third Edition By Pearson
By: Jayanta Chatterjee, Jochen Wirtz, Christopher Lovelock, Gopal Das , Gopal Das
Publisher: Pearson Education
No Review Yet
$26
Binding:
Paperback
Release:
30 Jun 2019
Language:
English
Available
Ships within 2-4 Days Explain..
Free Shipping in UAE.
7.
Services Marketing: People, Technology, Strategy (Eighth Edition)
Services Marketing: People, Technology, Strategy (Eighth Edition)
By: Jochen Wirtz, Christopher Lovelock
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$29
Binding:
Paperback
Release:
11 Apr 2016
Language:
English
Available
Ships within 8-10 Days Explain..
Free Shipping in UAE.
8.
Understanding the Role of Business Analytics
Understanding the Role of Business Analytics
By: Hardeep Chahal, Jochen Wirtz, Jeevan Jyoti
Publisher: Springer Verlag, Singapore
No Review Yet
$140
Binding:
Paperback
Release:
19 Jan 2019
Language:
English
Available
Ships within 14-16 Days Explain..
Free Shipping in UAE.
9.
Agentic Artificial Intelligence: Harnessing Ai Agents To Reinvent Business, Work, And Life
Agentic Artificial Intelligence: Harnessing Ai Agents To Reinvent Business, Work, And Life
By: Jochen Wirtz, Pascal Bornet
Publisher: World Scientific Publishing Co Pte Ltd
No Review Yet
$39
Binding:
Paperback
Release:
22 Jul 2025
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in UAE.
10.
Agentic Artificial Intelligence: Harnessing Ai Agents To Reinvent Business, Work, And Life
Agentic Artificial Intelligence: Harnessing Ai Agents To Reinvent Business, Work, And Life
By: Jochen Wirtz, Pascal Bornet
Publisher: World Scientific Publishing Co Pte Ltd
No Review Yet
$49
Binding:
Hardback
Release:
22 Jul 2025
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in UAE.
11.
Designing Complaint Handling And Service Recovery Strategies
Designing Complaint Handling And Service Recovery Strategies
By: Jochen Wirtz
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$19
Binding:
Paperback
Release:
21 Nov 2017
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in UAE.
12.
Intelligent Automation
Intelligent Automation
By: Jochen Wirtz, Ian Barkin, Pascal Bornet
Publisher: Lulu.com
No Review Yet
$100
Binding:
Hardback
Release:
11 Oct 2020
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in UAE.
13.
Building A World Class Service Organization (Assessment Tool)
Building A World Class Service Organization (Assessment Tool)
By: Jochen Wirtz
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$15
Binding:
Paperback
Release:
31 Dec 2017
Language:
English
Available
Ships within 8-10 Days Explain..
Free Shipping in UAE.
14.
Managing Customer Relationships And Building Loyalty
Managing Customer Relationships And Building Loyalty
By: Jochen Wirtz
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$15
Binding:
Paperback
Release:
18 Nov 2017
Language:
English
Available
Ships within 8-10 Days Explain..
Free Shipping in UAE.
15.
Balancing Capacity And Demand In Service Operations
Balancing Capacity And Demand In Service Operations
By: Jochen Wirtz
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$15
Binding:
Paperback
Release:
31 Oct 2017
Language:
English
Available
Ships within 1-2 Days Explain..
Free Shipping in UAE.
16.
Crafting The Service Environment
Crafting The Service Environment
By: Jochen Wirtz
Publisher: World Scientific Publishing Co Inc (USA)
No Review Yet
$15
Binding:
Paperback
Release:
04 Nov 2017
Language:
English
Available
Ships within 8-10 Days Explain..
Free Shipping in UAE.
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