Suzanne LoweSUZANNE C. LOWE is President of Expertise Marketing, LLC, in Concord, Massachusetts. An advisor, analyst, and writer on best practices and emerging strategies in professional services marketing, she has written or been quoted in more than 50 articlesand several books in the field, and speaks regularly to leading trade associations, industry groups, and in-house firm audiences. Her work has also been presented internationally at such venues as the American Marketing Association's annual Frontiers in Services conference.
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