Subhash Chandra

Subhash Chandra is Director—Client Services, and head of the Finance and IT Industry Practice Groups at The Nielsen Company in India. Subhash has more than 15 years of experience and is well reputed in the domain of customer satisfaction, hving worked on programs with some of the finest companies in India and around the world. Earlier, he led the South division of Customer Satisfaction Management & Measurement (CSMM), which is a specialist unit of IMRB focused on customer satisfaction. Subhash is an avid reader and an amateur specialist on American elections.