Steven Beaumont Steve Beaumont has been working in IT since 1998, working his way through the ranks starting with low-end system building and support through to managing a crack team of enterprise class support specialists, and to now provide consultancy and designsfor System Center 2012 and Private Cloud solutions. With the release of Service Manager 2010, he ventured into the dark side of customization and released some solutions to the community via the TechNet Gallery helping to show how to extend the usage of the product. He also runs his own blog (http://systemscentre.blogspot.com) covering the full range of System Center components and areas related to desktop design, deployment, and optimization. Read More Read Less