Stephen BurgessStephen Burgess is an Honorary Professor in the Institute for Sustainable Industries and Liveable Cities at Victoria University, Australia. His research interests include the use of ICTs in small businesses, the web presence of community-based organiations (especially local sporting clubs) and the use of user-generated content in tourism. He has received a number of competitive research grants in these areas. He has completed several studies related to website features in small businesses and how well websites function over time, including his PhD from Monash University, Australia. He has authored/ edited three books and special editions of journals in topics related to the use of ICTs in small business and been track chair at the international conferences in related areas. Read More Read Less