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S. Brignall

S. Brignall

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1.
Improving Service Performance
Improving Service Performance
By: R Johnston, L Fitzgerald, S Brignall
Publisher: Cima
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AED159
Binding:
Digital (delivered electronically)
Release:
01 Dec 1999
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2.
Improving Service Performance
Improving Service Performance
By: R. Johnston, Lilian Fitzgerald, S. Brignall
Publisher: Elsevier Science & Technology
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AED80
Binding:
Paperback
Release:
30 Nov 1999
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3.
Performance Measuring in Service Businesses
Performance Measuring in Service Businesses
By: L. Fitzgerald, R. Johnston, S. Brignall
Publisher: Elsevier Science & Technology
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AED90
Binding:
Paperback
Release:
15 Jun 1991
Language:
English
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