Rox BurkeyRox Burkey, aka Roxanne Burkey, honestly prefers the shortened version. Known for helping business customers modernize and optimize customer experience (CX) with processes, technology shifts, and building roadmaps to success. Nothing makes her workday go better than for a customer to indicate she helped reach their business goals. She is adept at learning the drivers for customers and helping to measure their success and adjust their journey using CX principles.Rox loves writing fiction as much, if not more than her professional job. More than once, she has been a featured speaker, workshop leader, subject matter expert, interviewer, podcaster, book reviewer through RoxBurkey.com. Her favorite is writing the novels and short stories of the Enigma Series. She convinced her co-author Charles Breakfield that writing fiction is more fun than white papers or documentation. As a child, Rox jumped at the chance to lead the other kids with exciting new adventures built on make-believe characters. As a Girl Scout until high school, she contributed to the community and supported the local Head Start program. Rox enjoys her family, cross country travel (okay international too), listening to people, outdoor activities, sewing, cooking, baking, and imagining the possibilities.Recently Rox indicated that her humor was lousy, and Charles was helping her. You can enjoy snippets of their stories, book trailers, audible sections, and get FREE stuff at www.EnigmaSeries.com. Read More Read Less