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Roland T Rust

Roland T RustRoland T. Rust is Distinguished University Professor, David Bruce Smith Chair in Marketing at the Robert H. Smith School of Business, and founder and executive director of the Center for Excellence in Service at the University of Maryland.

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1.
The Feeling Economy
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AED171
Binding:
Paperback
Release:
19 Jan 2021
Language:
English
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2.
Service Quality
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AED561
Binding:
Paperback
Release:
07 Dec 1993
Language:
English
International Edition
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3.
Handbook of Service Marketing Research
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AED186
Binding:
Paperback
Release:
28 Aug 2015
Language:
English
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4.
E-Service: New Directions in Theory and Practice
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AED199
Binding:
Paperback
Release:
31 Jul 2002
Language:
English
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5.
E-Service: New Directions in Theory and Practice
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AED528
Binding:
Hardback
Release:
31 Jul 2002
Language:
English
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6.
Handbook of Service Marketing Research
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AED634
Binding:
Hardback
Release:
28 Feb 2014
Language:
English
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7.
The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy
Publisher: Mao Tou Ying
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AED199
Binding:
Paperback
Release:
14 Aug 2025
Language:
Chinese
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8.
The Feeling Economy Lib/E
Publisher: Ascent Audio
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AED252
Release:
13 Jul 2021
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9.
The Feeling Economy
Publisher: Ascent Audio
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AED173
Release:
13 Jul 2021
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10.
The Feeling Economy
Publisher: Ascent Audio
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AED173
Release:
13 Jul 2021
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11.
Service Marketing: Quality and Financial Impact with Software
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12.
E-Service: New Directions in Theory and Practice
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AED225
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
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13.
E-Service: New Directions in Theory and Practice
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AED221
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
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14.
E-Service: New Directions in Theory and Practice
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AED225
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
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15.
Customer Equity Management with Software
4.0 (7)
AED208
Binding:
SA
Release:
24 Dec 2004
Language:
English
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