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Roland T Rust

Roland T RustRoland T. Rust is Distinguished University Professor, David Bruce Smith Chair in Marketing at the Robert H. Smith School of Business, and founder and executive director of the Center for Excellence in Service at the University of Maryland.

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1.
The Feeling Economy
The Feeling Economy
By: Roland T. Rust, Ming-Hui Huang
Publisher: Springer Nature Switzerland AG
No Review Yet
AED129
Binding:
Paperback
Release:
19 Jan 2021
Language:
English
International Edition
Ships within 16-18 Days Explain..
2.
E-Service: New Directions in Theory and Practice
E-Service: New Directions in Theory and Practice
By: Roland T. Rust, P.K. Kannan
Publisher: Taylor & Francis Ltd
No Review Yet
AED193
Binding:
Paperback
Release:
31 Jul 2002
Language:
English
Available
Ships within 20-22 Days Explain..
3.
E-Service: New Directions in Theory and Practice
E-Service: New Directions in Theory and Practice
By: Roland T. Rust, P.K. Kannan
Publisher: Taylor & Francis Ltd
No Review Yet
AED631
Binding:
Hardback
Release:
31 Jul 2002
Language:
English
Available
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4.
Handbook of Service Marketing Research
Handbook of Service Marketing Research
By: Roland T. Rust, Ming-Hui Huang
Publisher: Edward Elgar Publishing Ltd
No Review Yet
AED184
Binding:
Paperback
Release:
28 Aug 2015
Language:
English
Available
Ships within 10-12 Days Explain..
5.
Handbook of Service Marketing Research
Handbook of Service Marketing Research
By: Roland T. Rust, Ming-Hui Huang
Publisher: Edward Elgar Publishing Ltd
No Review Yet
AED677
Binding:
Hardback
Release:
28 Feb 2014
Language:
English
Available
Ships within 4-6 Days Explain..
6.
Service Quality
Service Quality
By: Roland T. Rust, Richard L. Oliver
Publisher: SAGE Publications Inc
No Review Yet
AED529
Binding:
Paperback
Release:
07 Dec 1993
Language:
English
International Edition
Ships within 16-18 Days Explain..
7.
The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy
The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy
By: Roland T Rust
Publisher: Mao Tou Ying
No Review Yet
AED218
Binding:
Paperback
Release:
14 Aug 2025
Language:
Chinese
Out of Stock
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8.
E-Service: New Directions in Theory and Practice
E-Service: New Directions in Theory and Practice
By: Roland T. Rust, P.K. Kannan
Publisher: Taylor & Francis Ltd
No Review Yet
AED247
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
Out of Stock
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9.
E-Service: New Directions in Theory and Practice
E-Service: New Directions in Theory and Practice
By: Roland T. Rust, P.K. Kannan
Publisher: Taylor & Francis eBooks
No Review Yet
AED242
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
Out of Stock
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10.
E-Service: New Directions in Theory and Practice
E-Service: New Directions in Theory and Practice
By: Roland T. Rust, P.K. Kannan
Publisher: Taylor & Francis Ltd
No Review Yet
AED247
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
Out of Stock
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11.
Service Quality
Service Quality
By: Roland T. Rust, Richard L. Oliver
Publisher: SAGE Publications Inc
No Review Yet
AED293
Binding:
Digital download and online
Release:
15 Nov 1993
Language:
English
Out of Stock
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12.
Service Quality
Service Quality
By: Roland T. Rust, Richard L. Oliver
Publisher: Sage Publications Inc Ebooks
No Review Yet
AED53
Binding:
Digital download and online
Release:
15 Nov 1993
Language:
English
Out of Stock
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13.
Customer Equity Management with Software
Customer Equity Management with Software
By: Roland T. Rust, Valarie A. Zeithaml, Katherine N. Lemon
Publisher: Pearson Education (US)
No Review Yet
AED228
Binding:
SA
Release:
24 Dec 2004
Language:
English
Out of Stock
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14.
Service Marketing: Quality and Financial Impact with Software
Service Marketing: Quality and Financial Impact with Software
By: Roland T. Rust, Timothy L. Keiningham, Anthony J. Zahorik
Publisher: Addison-Wesley Educational Publishers
No Review Yet
AED112
Binding:
SA
Release:
17 Jan 1997
Out of Stock
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