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Roland T Rust

Roland T RustRoland T. Rust is Distinguished University Professor, David Bruce Smith Chair in Marketing at the Robert H. Smith School of Business, and founder and executive director of the Center for Excellence in Service at the University of Maryland.

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1.
The Feeling Economy
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AED129
Binding:
Paperback
Release:
19 Jan 2021
Language:
English
International Edition
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2.
E-Service: New Directions in Theory and Practice
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AED193
Binding:
Paperback
Release:
31 Jul 2002
Language:
English
Available
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3.
E-Service: New Directions in Theory and Practice
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AED631
Binding:
Hardback
Release:
31 Jul 2002
Language:
English
Available
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4.
Handbook of Service Marketing Research
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AED184
Binding:
Paperback
Release:
28 Aug 2015
Language:
English
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5.
Handbook of Service Marketing Research
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AED677
Binding:
Hardback
Release:
28 Feb 2014
Language:
English
Available
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6.
Service Quality
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AED529
Binding:
Paperback
Release:
07 Dec 1993
Language:
English
International Edition
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7.
The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy
Publisher: Mao Tou Ying
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AED218
Binding:
Paperback
Release:
14 Aug 2025
Language:
Chinese
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8.
E-Service: New Directions in Theory and Practice
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AED247
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
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9.
E-Service: New Directions in Theory and Practice
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AED242
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
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10.
E-Service: New Directions in Theory and Practice
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AED247
Binding:
Digital (delivered electronically)
Release:
16 Sep 2016
Language:
English
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11.
Service Quality
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AED293
Binding:
Digital download and online
Release:
15 Nov 1993
Language:
English
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12.
Service Quality
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AED53
Binding:
Digital download and online
Release:
15 Nov 1993
Language:
English
Out of Stock
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13.
Customer Equity Management with Software
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AED228
Binding:
SA
Release:
24 Dec 2004
Language:
English
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14.
Service Marketing: Quality and Financial Impact with Software
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