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Rick DeLisi

Rick DeLisiRick DeLisi has been researching customer service and customer experience for the past two decades. He is coauthor of the bestselling book The Effortless Experience, and has written several pieces published in the Harvard Business Review. Prior to woking in customer service he was a journalist, winning four Associated Press awards for outstanding feature reporting. Read More Read Less

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1.
The Effortless Experience
The Effortless Experience
By: Matthew Dixon, Nicholas Toman, Rick DeLisi
Publisher: Penguin Books Ltd
No Review Yet
AED91
Binding:
Paperback
Release:
26 Sep 2013
Language:
English
International Edition
Ships within 8-10 Days Explain..
2.
The Effortless Experience
The Effortless Experience
By: Matthew Dixon, Nick Toman, Rick DeLisi
Publisher: Penguin Putnam Inc
No Review Yet
AED104
Binding:
Hardback
Release:
12 Sep 2013
Language:
English
International Edition
Ships within 16-18 Days Explain..
3.
Digital Customer Service
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: John Wiley & Sons Inc
No Review Yet
AED100
Binding:
Hardback
Release:
03 Sep 2021
Language:
English
Available
Ships within 12-14 Days Explain..
4.
Grief Interrupted
Grief Interrupted
By: Corey Stiles, Rick DeLisi
Publisher: Morgan James Publishing llc
No Review Yet
AED71
Binding:
Paperback
Release:
22 Mar 2018
Language:
English
International Edition
Ships within 22-24 Days Explain..
5.
Digital Customer Service
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: Ascent Audio
No Review Yet
AED69
Binding:
CD-Audio
Release:
21 Dec 2021
Language:
English
Out of Stock
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6.
Digital Customer Service
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: Ascent Audio
No Review Yet
AED69
Binding:
CD-Audio
Release:
21 Dec 2021
Language:
English
Out of Stock
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7.
Digital Customer Service
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: Ascent Audio
No Review Yet
AED29
Binding:
CD-Audio
Release:
21 Dec 2021
Language:
English
Out of Stock
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8.
Grief Interrupted
Grief Interrupted
By: Corey Stiles, Rick DeLisi
Publisher: Morgan James Publishing
No Review Yet
AED12
Binding:
Digital (delivered electronically)
Release:
03 Oct 2017
Language:
English
Out of Stock
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9.
The Effortless Experience
The Effortless Experience
By: Matthew Dixon, Nicholas Toman, Rick DeLisi
Publisher: Penguin Books Ltd
No Review Yet
AED80
Binding:
Digital (delivered electronically)
Release:
12 Sep 2013
Language:
English
Out of Stock
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10.
The Effortless Experience
The Effortless Experience
By: Matthew Dixon, Nick Toman, Rick DeLisi
Publisher: Gildan Media Corporation
No Review Yet
AED126
Binding:
CD-Audio
Release:
01 Oct 2013
Language:
English
Out of Stock
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