Richard W. SchwesterRichard W. Schwester is an Associate Professor of public management at John Jay College of Criminal Justice, The City University of New York (CUNY). He holds a BA from Johns Hopkins University and an MA and PhD from Rutgers University. His research centers on the use of technology in government, inter-local shared services, and police and emergency service delivery models. Professor Schwester’s teaching responsibilities primarily include graduate-level courses in research methods, program evaluation, and public policy analysis. Professor Schwester has done consulting work for the states of New York and New Jersey, and has authored or co-authored 35 scholarly publications. Some of his more recent work appears in the Journal of Housing Research , Public Budgeting and Finance , Public Performance and Management Review , Public Administration Quarterly , International Journal of Public Administration , International Review of Public Administration , Journal of Public Procurement , and the International Journal of Organization Theory and Behavior . Professor Schwester is the co-author of Public Administration: An Introduction (2nd edition in press, 1st edition to be translated into Russian), editor of the Handbook of Critical Incident Analysis , and co-author of Public Administration in a Globalized World: Theories and Practices Between the U.S. and Korea. Read More Read Less