1.

FNSINC401A Apply principles of professional practice to work in the financial services industry Learner Guide

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Release:	08 Mar 2011

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2.

FNSBKG404A Carry out business activity and instalment activity statement tasks Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	18 Nov 2010

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3.

BSBINM501A Manage an information or knowledge management system Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	07 Dec 2010

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4.

BSBCUS301A Deliver and monitor a service to customers Learner Guide

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Publisher: Pearson Education Australia

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Release:	24 Mar 2009

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5.

BSBCMN311B Maintain workplace safety Learner Guide

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Publisher: Pearson Education Australia

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Release:	12 Aug 2009

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6.

BSBOHS302B Participate effectively in OHS communication and consultative processes Learner Guide

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Publisher: Pearson Education Australia

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Release:	12 Mar 2009

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7.

BSBOHS304B Contribute to OHS hazard control Learner Guide

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Publisher: Pearson Education Australia

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Release:	22 Apr 2009

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8.

BSBMKG413A Promote products and services Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	29 Sep 2009

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9.

CHCAC318A Work effectively with older people Learner Guide

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Publisher: Pearson Education Australia

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Release:	04 Feb 2010

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10.

CHCAC317A Support older people to maintain their independence Learner Guide

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Publisher: Pearson Education Australia

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Release:	10 Mar 2010

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11.

CHCOHS312A Follow safety procedures for direct care work Learner Guide

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Publisher: Pearson Education Australia

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Release:	03 Nov 2009

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12.

HLTAP301A Recognise healthy body systems in a health care context Learner Guide

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Publisher: Pearson Education Australia

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Release:	10 Feb 2010

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13.

CHCINF408C Comply with information requirements of the aged care and community care sectors Learner Guide

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Publisher: Pearson Education Australia

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Release:	02 Sep 2009

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14.

BSBOHS509A Ensure a safe workplace Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	30 Jun 2010

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15.

BSBCMN202A Organise and complete daily work activities Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	05 May 2006

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16.

BSBWOR404A Develop work priorities Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	15 Oct 2008

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17.

BSBWOR401A Establish effective workplace relationships Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	24 Dec 2008

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18.

BSBMGT403A Implement continuous improvement Learner Guide

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Publisher: Pearson Education Australia

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Release:	24 Dec 2008

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19.

BSBCUS403A Implement customer service standards Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	04 Jun 2008

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20.

BSBITU201A Produce simple word processed documents Learner Guide

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Publisher: Pearson Education Australia

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Binding:	Spiral bound
Release:	09 Dec 2008

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