Ozlem BakOzlem Bak is a Senior Lecturer in Operations Management at Brunel Business School in London. Her academic activities are underpinned by an industrial and commercial background that includes experience in the automotive industry for companies sch as Hyundai, Daimler and Chrysler. Her current research interests are in supply chain management, particularly organizational transformation, supply chain risk and sustainability and e-business implementations in supply chains. Read More Read Less