Nong ChenNong Chen is a researcher at the Faculty of Technology, Police and Management, Delft University of Technology, The Netherlands. She received a BSc in industrial engineering from the School of Economy and Management, Beijing University of Technology, hina. She received an MSc in technical informatics from the Faculty of Electrical Engineering, Mathematics and Computer Science, Delft University of Technology. Her research interests are personalized information seeking and retrieval, system modeling and architecture, crisis response and management, geographic information systems, and location-based services. Read More Read Less