Nelson ScottFor more than 20 years, Nelson Scott has been researching, writing and speaking at conventions and conferences about the value of staff recognition and ways to express appreciation in the workplace.

He is a member of Recognition Professionls International and a former president of the Edmonton chapter of the Canadian Association of Professional Speakers.

He has penned two previous books: Thanks! GREAT Job! Improve Retention, Boost Morale and Increase Engagement with High-Value, Low-Cost Staff Recognition (2011), and 13 Reasons Managers are "Unlucky" When Making Hiring Decisions (2012).

Nelson is often found in a coffee shop near his home in Edmonton, Alberta, Canada, where the energy of strangers fuels his writing. Read More Read Less