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Mona J Fitzsimmons

Mona J FitzsimmonsJames Fitzsimmons received a B.S.E. in industrial engineering from the University of Michigan, an M.B.A. from Western Michigan University, and a Ph.D. with distinction from the University of California at Los Angeles. Dr. Fitzsimmons has held facultyappointments at UCLA, California State University-Northridge, the University of New Mexico, Boston University Overseas Graduate Program, California Polytechnic State University at San Luis Obispo, and the Helsinki School of Economics and Business. His research in the area of emergency ambulance location won the Stan Hardy Award in 1983 for the best paper published in the field of operations management. A computer program, CALL, has been used worldwide to plan emergency ambulance systems. Dr. Fitzsimmons is a registered professional engineer in Michigan and has held industrial engineering positions at Corning Glass Works and Hughes Aircraft Company. He served in the U.S. Air Force as an officer in charge of base construction projects. Read More Read Less

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Loose Leaf Service Management: Operations, Strategy, Information Technology: 2026 Release
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Service Management: Operations, Strategy, Information Technology |9th Edition
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3.
Service Management
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AED76
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Release:
/07/1998
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Loose Leaf for Service Management: Operations, Strategy, Information Technology
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Service Management
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AED82
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SA
Release:
01 Dec 2007
Language:
English
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New Service Development
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AED696
Binding:
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Release:
21 Dec 1999
Language:
English
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Service Management
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08 Aug 2000
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Service Management
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AED36
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20 Jun 2018
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Service Management
Publisher: McGraw-Hill
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AED958
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01 Dec 2014
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English
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Connect Access Card for Service Management: Operations, Strategy, Information Technology
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Service Management
4.5 (2)
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Paperback
Release:
26 Mar 2014
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Service Management
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SA
Release:
/04/2006
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13.
Service Model Software Access Card
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AED55
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Digital online
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11 Jan 2013
Language:
English
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New Service Development
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AED211
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12 Nov 1999
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English
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15.
Service Management
Publisher: Irwin/McGraw-Hill
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AED723
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SA
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01 Oct 2007
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English
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Service Management
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AED378
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Release:
01 Jan 1998
Language:
English
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17.
Service Management for Competitive Advantage
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AED228
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Hardback
Release:
01 Oct 1993
Language:
English
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