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Michael Kunas

Michael Kunas

Michael Kunas is an ISO/IEC 20000 Lead Auditor and ITSM Consultant with over 15 years’ experience in all areas of computer science. He has many years’ experience as a worldwide consultant, lecturer and conference speaker on the topic of ISO/IEC 2000 and its related frameworks and methods. He has also co-authored a book on Mathcad Software and articles about IT service management, ITIL and ISO/IEC 20000 in Spanish computer newspapers, such as Data TI and Computerworld.

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1.
Implementación de Calidad de Servicio basado en ISO/IEC 20000
Implementación de Calidad de Servicio basado en ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED143
Binding:
Paperback
Release:
28 Jun 2012
Language:
Spanish
International Edition
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2.
Implementing Service Quality Based on ISO/IEC 20000
Implementing Service Quality Based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED156
Binding:
Digital (delivered electronically)
Release:
10 May 2011
Language:
English
Out of Stock
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3.
Implementing Service Quality Based on ISO/Iec 20000: A Management Guide
Implementing Service Quality Based on ISO/Iec 20000: A Management Guide
By: Michael Kunas
Publisher: Itgp
No Review Yet
AED105
Binding:
Digital (delivered electronically)
Release:
01 Jan 2011
Out of Stock
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4.
Implementing Service Quality Based on ISO/Iec 20000
Implementing Service Quality Based on ISO/Iec 20000
By: Michael Kunas
Publisher: Itgp
No Review Yet
AED154
Binding:
Digital (delivered electronically)
Release:
01 Jan 2012
Out of Stock
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5.
Implementación de Calidad de Servicio basado en ISO/IEC 20000
Implementación de Calidad de Servicio basado en ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED154
Binding:
Digital download
Release:
28 Jun 2012
Language:
Spanish
Out of Stock
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6.
Implementación de Calidad de Servicio basado en ISO/IEC 20000
Implementación de Calidad de Servicio basado en ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED154
Binding:
Digital download
Release:
28 Jun 2012
Language:
Spanish
Out of Stock
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7.
Implementacion de Calidad de Servicio Basado En ISO/Iec 20000
Implementacion de Calidad de Servicio Basado En ISO/Iec 20000
By: Michael Kunas
Publisher: Itgp
No Review Yet
AED85
Binding:
Digital (delivered electronically)
Release:
01 Jan 2012
Out of Stock
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8.
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED154
Binding:
Digital download
Release:
16 Feb 2012
Language:
German
Out of Stock
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9.
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
Implementierung von Service-Qualita basierend auf ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED154
Binding:
Digital download
Release:
16 Feb 2012
Language:
German
Out of Stock
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10.
Implementierung Von Service-Qualita Basierend Auf ISO/Iec 20000
Implementierung Von Service-Qualita Basierend Auf ISO/Iec 20000
By: Michael Kunas
Publisher: Itgp
No Review Yet
AED154
Binding:
Digital (delivered electronically)
Release:
01 Jan 2012
Out of Stock
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11.
Implementing Service Quality based on ISO/IEC 20000
Implementing Service Quality based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED154
Binding:
Digital download
Release:
25 Oct 2012
Language:
English
Out of Stock
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12.
ISO/IEC 20000 Documentation Toolkit
ISO/IEC 20000 Documentation Toolkit
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED1,214
Binding:
CD-ROM
Release:
30 Sep 2011
Out of Stock
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13.
Implementing Service Quality based on ISO/IEC 20000
Implementing Service Quality based on ISO/IEC 20000
By: Michael Kunas
Publisher: IT Governance Publishing
No Review Yet
AED95
Binding:
Digital download
Release:
25 Oct 2012
Language:
English
Out of Stock
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