Michael HeppellMichael is the International Best Selling author of How To Be Brilliant, 5 Star Service, Brilliant Life and Flip It. His books have been translated into 18 languages and are available all around the world. His most recent ook Flip It had the distinction of becoming the No. 1 Best Selling Personal Development title in the UK of 2010. Chris Evans enjoyed it so much he invited Michael onto his Radio 2 Drive Time Show saying 'I've read loads of self help books. This is the simplest, this is the best'. Read More Read Less