Matthew A. JonesDr. Matthew Jones is an Assistant Professor of public administration in the Hatfield School of Government at Portland State University in Portland, Oregon, USA. His key research interests concern the administration and performance of public safety agencies and their use of technology. He has been a trainer and educator to public safety employees for a number of years and regularly serves as a conusltant in this field. He recently co-edited E-Government Website Development: Future Trends and Strategic Models with Dr. Ed Downey and is the co-editor of Public Service, and Web 2.0 Technologies: Future Trends in Social Media . Read More Read Less