Mary RitzDr. Mary Ritz is a dynamic leader dedicated to empowering individuals and organizations to reach their fullest potential. As Founder and President of Almenta International, she has guided thousands across continents in customer centricity, leadershipdevelopment, team performance, and strategic planning. Dr. Ritz holds an undergraduate degree in Marketing, an MBA in International Business, and a PhD in Business focusing on Customer Centricity. She is a Maxwell Certified Teacher, Speaker, and Coach. Author of Customer Centricity: A Sense Making Framework for Developing Economies and Customer Centricity Strategy, Dr. Ritz inspires clients to maximize their potential and transform organizational cultures for sustainable success. Read More Read Less