Mary Kay CunninghamMary Kay Cunningham has served over 35 different cultural institutions or attractions in the diverse roles of consultant, manager, museum educator, volunteer coordinator, and docent. She founded Dialogue Consulting in 2001 to support institutions impoving their visitor experience through inclusive and collaborative interpretive planning, programming, and professional development. Her passion for facilitating group learning that brings together staff, volunteers, and communities to navigate institutional change is the hallmark of her work. Mary Kay is the author of The Interpreters Training Manual for Museums that guides front line staff in facilitating meaningful learning conversations with visitors. As a professed learning addict, she pursues and support professional development in the field by serving on the editorial board of The Journal of Museum Education since 2010, creating and instructing a graduate-level course on Visitor Experience design at the University of Victoria, B.C. since 2013, and presenting over 45 sessions or workshops in the last 20 years for professional meetings including AAM, APGA, ASTC, CAM, NAI, and WMA. Read More Read Less