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Malcolm Carlaw

Malcolm Carlaw

Malcolm Carlaw is president, Peggy Carlaw is vice president, Vasudha K. Deming is instructional designer, and Kurt Friedmann is director of business development at Impact Learning Systems, a training and consulting firm

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1.
Managing and Motivating Contact Center Employees
Managing and Motivating Contact Center Employees
By: Kurt Friedmann, Vasudha K Deming, Peggy Carlaw, Malcolm Carlaw
Publisher: McGraw-Hill Education - Europe
No Review Yet
AED121
Binding:
Digital (delivered electronically)
Release:
14 Jan 2003
Language:
English
Out of Stock
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2.
Managing and Motivating Contact Center Employees
Managing and Motivating Contact Center Employees
By: Kurt Friedmann, Vasudha K Deming, Peggy Carlaw, Malcolm Carlaw
Publisher: McGraw-Hill
No Review Yet
AED133
Binding:
Digital (delivered electronically)
Release:
14 Jan 2003
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
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