Liisa Von HellensLiisa von Hellens is associate professor in the School of Computing and Information Technology at Griffith University. She has over thirty years experience in the IT industry, including working as a programmer and systems developer, as well as univerity level education experience in Australia, Finland and UK. Her doctorate at Templeton College, Oxford University, was about packaged software provision and use, and her subsequent research, publications and consulting activities have covered information systems development and use in organizations, strategic quality management of software development, the management of IT human resources and the associated skills supply. Several refereed articles have been published on these topics and she has supervised several research higher degree students to a successful completion. She is also actively involved in reviewing papers for information systems journals as well as serving as a member of the program committee and an associate editor for information systems conferences. Read More Read Less