Lawrence D. FredendallDr. Lawrence Fredendall is a professor of management and the Trevillian Distinguished Professor in the College of Business at Clemson University. He is currently the editor of the Quality Management Journal published by ASQ, The Global Voice of Qualiy, and he is serving as Clemson University's director of the Institute for Advancement of Healthcare, which is a research collaboration between Clemson and Greenville Health Systems. He obtained both his MBA and PhD from Michigan State University where his research emphasized supply chain management. His previous book is titled: Basics of Supply Chain Management. Read More Read Less